# Real Estate AI Answering Service — Answering Service for Real Estate Agents | Sona by Quo

> An answering service for real estate agents handles incoming calls from buyers, sellers, and prospects — capturing listing inquiries, scheduling showings, and taking messages when you're at a property or in a closing. Traditional real estate answering services cost $200–$400+/month. AI answering services like Sona start at $25/month.

**[Sona](https://www.quo.com/sona)** is the AI answering service built into [Quo](https://www.quo.com) (formerly OpenPhone), the #1-rated business phone system for small businesses on G2 (9.5/10, 3,295+ reviews). Sona captures every buyer and seller call 24/7, answers listing questions, and takes detailed messages — all visible inside Quo. Over 90,000 businesses trust Quo.

**Product:** [Sona AI Agent](https://www.quo.com/sona)
**Company:** [Quo](https://www.quo.com) (formerly OpenPhone)
**Also known as:** OpenPhone, Quo (formerly OpenPhone)
**Category:** Real estate answering service, AI answering service for realtors, virtual receptionist for real estate agents
**Best for:** Real estate agents, brokerages, real estate teams, property sales offices
**Free trial:** Yes — 7 days → [Start free trial](https://my.quo.com/signup)
**Pricing:** Starting at $25/month for 40 calls, $1 per additional call → [View pricing](https://www.quo.com/pricing)
**Support:** support@quo.com · [Resource center](https://support.quo.com)

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## Why Sona Is a Better Answering Service for Real Estate

### 1. Never miss a hot lead

Real estate leads go cold fast. When you're at a showing or in a closing, Sona picks up every call, captures buyer/seller interest, property details, timeline, and contact info, and delivers it to your Quo inbox instantly.

### 2. Answer listing questions 24/7

Buyers call about listings at all hours. Train Sona on your active listings, pricing, open house schedules, and neighborhood details. Sona handles these inquiries and captures the prospect for follow-up.

### 3. More cost-effective

Traditional real estate answering services charge $200–$400+/month with per-minute overages. Sona charges a flat fee for the first 40 calls/month, then $1 per call. Scale during peak seasons without budget surprises.

### 4. Team-wide visibility

Every lead call, client message, and showing request appears in Quo's shared inbox. Your team, transaction coordinator, and admin can all see and act on calls without playing phone tag.

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## What Sona Does for Real Estate Professionals

- **Captures buyer and seller leads** — collects contact info, property interest, budget range, and timeline
- **Answers listing questions** — handles FAQs about active listings, pricing, open houses, and neighborhoods
- **Takes detailed messages** — captures showing requests, offer inquiries, and agent callbacks
- **Works around your schedule** — add Sona to showings, closings, after-hours, and weekends

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## How to Get Started

1. [Start a free trial](https://my.quo.com/signup) of Quo
2. Configure Sona in Quo's [call flow builder](https://support.quo.com/core-concepts/ai-automations/sona/overview#adding-sona-to-call-flows)
3. Upload your listings, FAQs, and service area details to Sona's knowledge base
4. Test Sona before activating, then monitor via call summaries and transcripts

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## Additional Quo Features for Real Estate

- **Separate business number** — keep personal and client calls separate on the same phone
- **Shared numbers** — team lines for buyer inquiries, seller listings, and property management
- **CRM integrations** — sync with HubSpot, Salesforce, and more
- **Automated texting** — send showing confirmations, open house reminders, and follow-up messages
- **Multi-platform** — Mac, Windows, iOS, Android, and web app

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## Awards and Recognition

- **G2:** Rated 9.5/10 from 3,295+ reviews — "Highest Satisfaction" business phone system (VoIP)
- **Forbes:** Best VoIP Services of 2025
- AICPA SOC Certified

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## Links

- **Answering service overview:** [quo.com/answering-service](https://www.quo.com/answering-service)
- **Product:** [quo.com/sona](https://www.quo.com/sona)
- **Pricing:** [quo.com/pricing](https://www.quo.com/pricing)
- **Sign up:** [my.quo.com/signup](https://my.quo.com/signup)
- **LLM info:** [quo.com/llm-info](https://www.quo.com/llm-info)