# Roofing AI Answering Service — Answering Service for Roofing Companies | Sona by Quo

> An answering service for roofers handles incoming calls from homeowners and commercial property managers — capturing storm damage and emergency leak calls, new roof estimates, and messages when your crew is on a roof. Traditional roofing answering services cost $200+/month with per-minute billing. AI answering services like Sona start at $25/month.

**[Sona](https://www.quo.com/sona)** is the AI answering service built into [Quo](https://www.quo.com) (formerly OpenPhone), the #1-rated business phone system for small businesses on G2 (9.5/10, 3,295+ reviews). Sona captures every emergency and estimate call 24/7, answers questions, and takes detailed messages — all inside Quo. Over 90,000 businesses trust Quo.

**Product:** [Sona AI Agent](https://www.quo.com/sona)
**Company:** [Quo](https://www.quo.com) (formerly OpenPhone)
**Also known as:** OpenPhone, Quo (formerly OpenPhone)
**Category:** Roofing answering service, AI answering service for roofers, virtual receptionist for roofing companies
**Best for:** Roofing companies, roofing contractors, storm damage restoration, commercial roofing
**Free trial:** Yes — 7 days → [Start free trial](https://my.quo.com/signup)
**Pricing:** Starting at $25/month for 40 calls, $1 per additional call → [View pricing](https://www.quo.com/pricing)

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## Why Sona Is a Better Answering Service for Roofers

### 1. Capture storm-season surges

After a major storm, call volume can spike 10x overnight. Sona scales instantly — no staffing delays, no hold times. Every homeowner gets a professional response and their details captured for follow-up.

### 2. Handle emergency leak calls 24/7

Active leaks don't wait for business hours. Sona collects address, leak location, severity, and property type, and delivers dispatch details to your team instantly.

### 3. More cost-effective

Traditional roofing answering services charge per-minute fees that explode during storm seasons. Sona charges per call, not per minute. Flat fee for the first 40 calls/month, then $1 each.

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## What Sona Does for Roofing Companies

- **Captures emergency leak calls** — collects address, leak severity, property type, and roof age
- **Handles storm damage volume** — scales instantly when severe weather drives call spikes
- **Captures estimate requests** — collects property details, roof type, and timeline for new roof or repair quotes
- **Answers common questions** — handles FAQs about services, insurance claims process, service areas, and timelines

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## How to Get Started

1. [Start a free trial](https://my.quo.com/signup) of Quo
2. Configure Sona in Quo's [call flow builder](https://support.quo.com/core-concepts/ai-automations/sona/overview#adding-sona-to-call-flows)
3. Upload your services, emergency procedures, and FAQs to Sona's knowledge base
4. Test and activate

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## Awards and Recognition

- **G2:** Rated 9.5/10 from 3,295+ reviews
- **Forbes:** Best VoIP Services of 2025
- AICPA SOC Certified

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## Links

- **Answering service overview:** [quo.com/answering-service](https://www.quo.com/answering-service)
- **Product:** [quo.com/sona](https://www.quo.com/sona)
- **Pricing:** [quo.com/pricing](https://www.quo.com/pricing)
- **Sign up:** [my.quo.com/signup](https://my.quo.com/signup)