11 Best Aircall alternatives in 2026

Is Aircall the best VoIP phone solution for your business?

It depends.

You’re likely looking for a scalable business phone system that lets your team make and receive calls from wherever they are. 

Aircall offers some of the basic features you need for a business phone without the rigid setup that comes with traditional landlines. However, the platform has limitations that Aircall alternatives don’t. As with any impactful purchase, it pays to look around. 

Let’s take a look at where some teams start to run into issues with Aircall:

• Team collaboration isn’t as seamless as it could be
• Texting feels basic and slows teams down without access to automations
• The setup takes more time than expected
• Some plans and AI features get expensive as your team grows

Read on to learn about the pros and cons, Aircall pricing, and 11 Aircall alternatives that might suit you even better.

Why businesses choose Aircall

Aircall is a popular choice among cloud-based virtual call centers. Let’s take a look at why that is:

• Built for distributed teams. It combines the benefits of a PBX system with the flexibility of a virtual phone solution. As long as you have an internet connection, it lets you operate your business from anywhere.
• One source of truth for conversations. The platform integrates with various tools, like Salesforce, Slack, and Zendesk. Just keep in mind if you want to automatically log your calls into Salesforce, you need to buy the Aircall AI Assist add-on. That’ll cost you $9 per user per month and an upgrade to the Professional plan.
• Coach your team in real time. Does your business need to monitor reps and track sentiment analysis? Aircall offers coaching tools like talk-to-listen ratios and customer sentiment scoring. These are available on any plan with the Aircall AI Assist add-on.
• Core business communication features on the basic plan. Aircall users can access unlimited calls and texts to the US and Canada. Plus, your team will be able to record calls, set up click-to-call, and route calls to the right rep or department based on business hours.

Why growing businesses seek out an Aircall alternative

Is Aircall too good to be true? Maybe.

When you compare Aircall to other providers, it’s clear that it lacks features growing businesses need in a phone solution. Here are some limitations you should be aware of: 

• Lack of team collaboration features. While Aircall is a popular choice for virtual call centers, it lacks key features that can save your team hours. For example, you can’t tag teammates next to text threads, call recordings, or call summaries and transcripts. This makes it harder for teams to gather context when resolving a customer issue or following up with a lead. 
• Limited texting options. Aircall offers basic SMS and MMS messaging. But it lacks advanced features like SMS auto-replies, scheduled messages, and pre-written text templates. You can use the Aircall API to set up auto-replies, but it requires technical expertise. 
• Poor user interface. Aircall’s user interface has a steep learning curve — especially when setting up call flows. This means onboarding your team will likely be time-consuming. 
• Toll-free minutes cost extra: Unlike some providers, Aircall doesn’t include toll-free minutes in its plans. You’ll need to pay separately, and exact rates aren’t publicly listed. To get pricing details, you’ll have to contact your account manager after signing up.
• Pricing doesn’t scale for small businesses. Since Aircall focuses on large enterprises, its pricing structure follows suit. It requires at least three users, so if you’re a one-person band or a duo, Aircall’s call center solution is already off the table. 
• Capped call recording storage. Want to store your call recordings for an unlimited amount of time? Be prepared to pay $50 per user per month on the annual plan. 
• Not designed for long calls. If you want to use Aircall’s AI voice agent to prevent missed calls, you have to pay up. While 50 free  minutes are included per month, you’ll need to purchase a prepaid minutes bundle, starting at $175 for 500 minutes. These bundles can run out quickly as your call volume grows. Other AI answering services charge businesses for every call instead of every minute. 

A closer look at Aircall’s pricing plans

• Essentials: $30 per user per month with a three-user minimum for unlimited calls and texts to US and Canadian numbers, call routing, up to one year of storage for call recordings, and a max of three teams per account
• Professional: $50 per user per month with a three-user minimum to access the Salesforce integration, unlimited call recording storage, and up to six months of basic and advanced analytics
• Custom: Contact for a quote that includes a 25-user minimum to unlock API developer support, ‘unlimited’ international outbound calls, and prioritized customer support 

Weighing these factors, you might consider alternatives like Quo, formerly OpenPhone. It offers more flexible pricing and transparent fee structures.

11 Aircall competitors at a glance + in-depth breakdowns

See how the top Aircall alternatives in this guide compare side by side in the chart below. 

Provider	Starting price	Unlimited calling to US & Canada	SMS/MMS to US & Canada	Shared phone numbers	Additional phone numbers
Aircall	$30 per user per month, three-user minimum	✅	✅	✅	$6 per number per month
Quo	$15 per user per month	✅	✅	✅	$5 per number per month
RingCentral	$20 per user per month	Limited toll-free minutes	25 messages per user per month	Calls only, texting requires add-on	$4.99 per number per month
Dialpad	$15 per user per month	✅	For US and Canadian customers only	✅	Requires upgrade, plus $5 to $15 per number per month
Nextiva	$15 per user per month	✅	100 texts per user per month	Calls only, texting requires upgrade	Toll-free number requires plan upgrade
Grasshopper	$14 per month	✅	MMS messaging for local numbers only	✅	$9 per number per month
Ooma	$19.95 per user per month	✅	Requires upgrade	Requires upgrade	$9.95 per number per month
Phone.com	$15 per user per month	✅	Requires upgrade	X	$4.99 per number per month
8×8	Contact for a quote	✅	✅	✅	Contact for a quote
JustCall	$29 per user per month	✅	500 segments per user per month	✅	Starts at $6 per number per month
Talkdesk	$85 per user per month	X	✅	✅	Cost varies
Zoom Phone	$10 per user per month	Requires upgrade	✅	Requires add-on	$5 per number per month

Keep reading as we dive into each alternative to guide you toward the best option for your business:

1. Quo: The top Aircall alternative for growing teams

Pros

• Unlimited calls to the US and Canada
• One new local or North American toll-free number per user
• Auto-attendant functions, or IVR, for inbound calls
• Shared numbers and SMS inbox
• On-demand and automatic call recordings
• Auto-replies 
• AI voice agent, Sona

Cons

• No verification through two-factor authentication*

*Nearly all virtual phone numbers share this problem. Companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.

Thousands of small businesses rely on Quo to effortlessly build customer relationships. Quo is the #1 rated business phone platform on G2 and has more than 6,500 5-star reviews on the App Store.

With Quo, you get unlimited calling and texting to the US and Canada. Your team can communicate with customers with scheduled text messages, auto-replies, and snippets. 

You can forward calls during and after business hours to another landline or mobile phone number so you never miss customer calls. Plus, you’ll get AI-powered call transcripts with timestamp breakdowns by speaker and real-time call summaries that highlight action items for easier follow-ups.

Unlike Aircall, Quo doesn’t require a minimum number of plan users. Get as many numbers as your team needs to support different departments or specific teammates. Each user on your plan includes one free US, Canadian, or North American toll-free number.

As your team grows, Quo can easily scale with you, with plans starting at just $15 per user per month. And additional numbers are only $5 per number per month. Not only is it simple to add new users, but once you do, your team can share numbers and use internal threads to collaborate behind the scenes.

One more reason to choose Quo instead of Aircall: AI features. Quo offers its AI features, including AI call tags and AI-suggested contacts, in its plans. Aircall forces you to purchase its AI Assist add-on to make use of its AI features. Quo’s AI voice agent, Sona, is also more scalable than Aircall’s AI voice agent add-on. Sona bills businesses for every call it handles, while Aircall’s AI voice agent bills businesses for every minute it’s on the phone. 

Don’t just take it from us — here’s what former Aircall users say about switching to Quo: 

William Burgess, CMO at Monsieur Chalets, says, “It’s so easy to track what has been said between our customer service department and customers. We can also mark [the] conversation and call in Done, which helps us track what has been done.”

Patrick Bartlett, Head of Property Operations at Rove Travel, says: “…The platform’s functionality and consistent improvements have made it the ideal solution for Rove Travel. We’ve evaluated Aircall, Dialpad, and other leading options, but Quo stands out.”

You can see for yourself how easy Quo is to use with a free seven-day trial.

Key features of Quo

• Local US and Canadian phone numbers and North American toll-free number options
• Auto-attendant and call routing options
• Voicemail to text transcriptions
• Automatic call recording
• Business hour settings
• iOS and Android mobile apps
• Desktop apps for Mac and Windows
• Zapier, HubSpot, Salesforce, Slack, and email integrations, and the Quo API
• AI-powered call tags to label calls by conversation context
• Call views to see an overview of all your calls and easily filter them
• Sona, Quo’s AI answering service 

Quo pricing

Quo gives your team the flexibility to scale as your business grows:

• Starter: $15 per user per month for the option to share a number with up to 10 teammates, voicemail transcriptions, scheduled texts, and more 
• Business: $23 per user per month for call transfers, logs, and analytics, Salesforce and HubSpot CRM integrations, the ability to share your phone number with as many teammates as you need, and more
• Scale: $35 per user per month for AI call tags, dedicated onboarding, and priority chat and email support

 

2. RingCentral: Best platform offering desk phone rentals

RingCentral is designed for enterprise users and contact centers. It’s compatible with and offers desk phone rentals, which is useful if your business still uses them to serve customers. They also offer internal messaging and video conferencing features. These make it a better alternative for collaboration than Aircall.

Keep in mind RingCentral separates calls and texts into different folders. That makes it more difficult to piece together and follow up on conversations. This might throw a wrench in your team’s productivity. Plus, the only way to schedule text messages is to use a third-party app. 

If your team relies heavily on text messages to communicate with customers, you may need to find an alternative since you can only send:

• 25 texts per user per month on the Core plan 
• 100 texts per user per month on the Advanced plan
• 200 texts per user per month on the Ultra plan

After that, RingCentral charges you $0.0085 for each text message you send. This can eat up your budget quickly and may make you consider whether the value is worth the investment.

Key features of RingCentral

• Unlimited calls to the US and Canada 
• Local or toll-free phone numbers
• Video meetings
• Unlimited call recording storage requires an upgrade, and retention periods apply, which means they’ll be automatically deleted after 90 days
• Team messaging

RingCentral pricing

Businesses can choose from three business phone RingCentral pricing tiers:

• Core: $20 per user per month for on-demand call recording, 20 SMS per user, single sign-on, and visual voicemail
• Advanced: $25 per user per month for automatic call recording, 100 SMS per user, advanced call monitoring, unlimited internet fax, and CRM integrations
• Ultra: $35 per user per month for device analytics, 200 SMS per user, and unlimited storage for files and recordings*

*Retention periods apply. For instance, RingCentral automatically deletes call recordings after 90 days.

3. Dialpad: Best option for enterprises

Pros

• Offers unlimited calling to the US and Canada
• AI-powered CSAT, playbooks, and scorecards require Dialpad Support or Sell plans

Cons

• Confusing and clunky UI
• Additional phone numbers requires an an upgrade
• Slack and Zapier integrations require an upgrade

Dialpad is great for big businesses but not so much for small teams.

They cater to large enterprises that want their call center agents to receive AI-based coaching. Dialpad’s AI scorecards have more advanced coaching features than what Aircall offers. However, this feature is only available on the Dialpad Sell or Support plans. 

And Dialpad has several more limitations. It limits you to one number per account on its base plan. Additional numbers and international texts cost extra — plus you only get 250 monthly messages per user included. After that, you’ll need to pay $0.008 per inbound and outbound SMS. 

For many growing teams, not having access to these features on the base plan is a deal-breaker.

Key features of Dialpad

• Analytics
• Auto-attendant, or IVR
• Call and voicemail transcriptions
• Integrations with Google Workspace and Office 365
• Speed coaching, which tells you if you’re speaking too fast or too slow

Dialpad pricing

Dialpad’s plans let you choose from three options:

• Standard: $15 per user per month for unlimited meetings for up to 150 participants, AI call and voicemail transcriptions, and up to three ring groups
• Pro: $25 per user per month for 24/7 live agent support, Microsoft Teams integration, and local number support in 70+ countries
• Enterprise: Custom monthly price for 99.9% uptime and unlimited office locations

4. Nextiva: Best option for unlimited video calls

Pros

• Salesforce and HubSpot integrations require an add-on
• Video calling

Cons

• Shared SMS inbox requires an upgrade
• Call recording requires an upgrade
• Limited toll-free minutes

Nextiva is a customer experience platform that serves larger, more established businesses. Its pricing plans have no user minimums, unlike Aircall, which may be better for growing teams. Nextiva also offers features that Aircall lacks, like video meetings. 

However, Nextiva is a business phone solution that comes with limitations. For example, SMS and MMS messaging are capped at 100 messages per user per month on its base plan. If you need to send more, be prepared to buy Nextiva’s unlimited texting add-on that costs $15 per user per month.

Similarly, access to toll-free calling is only available when you upgrade your plan or purchase an add-on for $10 per number per month. Want to record your calls or integrate with Salesforce and HubSpot? Those CRM integrations are only available as an add-on that costs an extra $5 per month. 

Nextiva is a solid Aircall alternative. But it may not be the right choice if you’re worried about scaling your business.

Key features of Nextiva

• Auto-attendant
• Voicemail
• CRM integrations, requires an add-on
• Unlimited internet fax, requires an upgrade or add-on
• Toll-free numbers, limited minutes
• Video meetings

Nextiva pricing

You can choose from three different Nextiva pricing plans:

• Core: $15 per user per month to access inbound and outbound voice calls, 100 SMS per user, voicemail transcriptions, and simple IVR
• Engage: $25 per user per month to access call recording, 500 SMS per user, a toll-free number, 2,000 toll-free minutes, video meeting recording, and Microsoft Teams integration
• Power Suite CX: $75 per user per month for web chatbot, smart call routing, automatic call distribution callback, and usage-based AI call transcription and summaries

5. Grasshopper: Best choice for teams that prefer multi-digit phone extensions

Pros

• Unlimited calling to the US and Canada
• Easy-to-use interface

Cons

• Limited productivity features
• Only supports one user on the base plan
• No call summaries 

Grasshopper has been hopping around the VoIP world for 20 years.

However, while Grasshopper has longevity, it might not be the right fit for growing businesses. It offers multi-digit extensions that let you route calls to specific reps and departments from your main business number. But its lack of scalable features makes it a less-than-ideal choice.

Forget about texting internationally to anywhere beyond the US or Canada — it’s not an option. Plus, before making international calls, be prepared to pay a $500 deposit. 

You can set up extensions to forward calls to another number. But you can only have one extension on the base plan. Plus, additional numbers cost an extra $9 per number per month, which is more expensive than other well-known business phone systems like Quo.

Grasshopper’s outdated user experience and integration limitations might stunt your business growth. 

There are better options if you’re seeking a modern and adaptable VoIP solution.

Key features of Grasshopper

• Local US, Canadian, or toll-free phone numbers
• Business texting support, MMS isn’t available for toll-free numbers
• Unlimited calling in the US and Canada
• Simultaneous call handling, requires an upgrade

Grasshopper pricing

Grasshopper’s plans are tiered based on the number of phone numbers and extensions included:

• True Solo: $14 per month for one user, one phone number, and one extension
• Solo Plus: $25 per month for unlimited users, one number, and three extensions
• Small Business: $55 per month for unlimited users, four numbers, and unlimited extensions

6. Ooma: Best option for large retail stores

Pros

• Unlimited calling in the US, Canada, Mexico, and Puerto Rico
• Virtual receptionist

Cons

• Voicemail transcriptions are only available on higher tiers
• Features like intercom calling and analog fax machine support are unnecessary for most small teams
• Calling from the desktop app requires an upgrade

Unlike other VoIP platforms, Ooma was designed with hardware and software for growing enterprises. Ooma stands out for its ability to support in-office teams, including:

• 911 service for emergency phone calls
• Intercom systems for receptionists
• The option to have a dial-in number for conference calls

Teams working from a retail store may also find its paging feature handy for reaching people in large spaces.

Ooma’s business phone system is pretty barebones. But you can still expect to get features like toll-free numbers, mobile apps, and a desktop app.

If you expect to text customers at scale, you should know that Ooma caps messages at 250 per month on the second-tier plan. Not 250 messages per user — 250 messages per account per month. Once you reach your limit, you’ll need to pay $0.0095 per message. 

It’s also worth noting that some key features are only available with the higher-tier plan. This includes being able to integrate with tools like Salesforce, Microsoft Dynamics, and HubSpot.

To unlock Ooma’s full potential — like call recordings or accessing Ooma via its desktop app — you need to upgrade. And the option to text is only available on their higher-tier plans.

Key features of Ooma

• Music on hold
• Digital fax
• Call transferring
• Voicemail transcriptions, requires an upgrade
• Video conferencing, requires an upgrade

Ooma pricing

Here are the three Ooma plans you can choose from:

• Essentials: $19.95 per user per month for unlimited calling in the US, Canada, Mexico, and Puerto Rico, overhead paging, one free toll-free number, virtual receptionist, and call forwarding
• Pro: $24.95 per month for call recording, up to 250 SMS, enhanced call blocking, video conferencing, desktop app with calling enabled, and dynamic caller ID
• Pro Plus: $29.95 for call queues, up to 1,000 SMS, video meeting recordings, team chat, Salesforce integration, call queuing, and call screening

7. Phone.com: Best choice for HIPAA-compliant video meetings

Pros

• Video HIPAA compliance
• Video meetings with up to 100 participants

Cons

• SMS/MMS requires an upgrade
• CRM integrations require the highest-tier
• $200 deposit may be required for international calls

At first glance, Phone.com seems like a steal, especially for healthcare companies seeking HIPAA compliance to host video appointments. Before you dive in, take a moment to consider the fine print.

You can’t send and receive SMS messages on the base plan. This can cause problems if you’re a small business that communicates with customers through texts.

While you can record phone calls with Phone.com, you’ll have to buy an expensive add-on that costs $8 per month unless you upgrade to the Pro plan. Also, you can only store call recordings in your account for 13 months, which may not be long enough if legal disputes arise.

Before choosing a business phone system, consider your potential usage. Those limited minutes and premium features might not cut it for long. Other Aircall competitors won’t leave you counting every minute.

Key features of Phone.com

• Voicemail to email
• Video conferencing
• Conference calling
• AI-powered call routing, requires an upgrade
• HIPAA-compliant video 

Phone.com pricing

All Phone.com’s plans include HIPAA-compliant video. Choose from any of the following:

• Basic: $15 per user per month for video conferencing, unlimited domestic minutes, and mobile and web apps
• Plus: $22.50 per user per month for SMS and MMS support, voicemail transcriptions, and IP desk phone compatibility 
• Pro: $33.33 per user per month for call recording, call analytics, and CRM integration

8. 8×8: Best for contact centers

Pros

• Global security certifications
• Unlimited voice calling within 14 countries

Cons

• No transparent pricing
• Clunky user interface
• Call recordings need to be manually enabled

8×8 is ideal for call centers and larger companies that serve a lot of global customers. The product lets you make unlimited voice calls within 14 countries on the base plan and 48 countries on the X4 plan. 

However, 8×8 comes with limitations. If you want to keep call recordings for longer than 30 days, you’ll need to purchase the media cold storage add-on. 

8×8 doesn’t provide transparent pricing, so it’ll take extra work to figure out if it’s within your budget. Plus, you can’t sign up for a free trial to test its features before you make an investment.

Key features of 8×8

• Music on hold
• Unlimited calling in the US and Canada
• Team messaging
• Auto attendants
• International calling within 14 countries

8×8 pricing

8×8’s pricing isn’t public, but it offers four plans businesses can choose from. Here are the features you can expect to get on each:

• Contact Center: Omnichannel routing, analytics, secure payment processing, and high-volume messaging
• CX Beyond the Contact Center: Calls, texts, team lead analytics, advanced queue management, and third-party integrations
• Communications APIs: High-volume SMS API, video API, and voice API
• Unified Communications: Phone number support in 100+ countries, and integrations

9. JustCall: Best for customer service teams

Pros

• Set up Zapier workflows to schedule texts 
• Available on Windows, Mac, iOS, and Android

Cons

• Inconsistent call quality
• Limited SMS and MMS, starting at 500 segments per user
• Call summaries requires an add-on or upgrade

JustCall is a business communications platform that provides features for large customer service teams. For example, it lets you buy local phone numbers in over 70 countries. 

While JustCall has plenty of features, there are some limitations you should know about. 

JustCall only offers two phone numbers to businesses, regardless of how many users are in your account. Additional local numbers cost extra and start at $6 per number per month. 

With JustCall, you can access toll-free numbers on the base plan, but toll-free minutes will cost extra. Keep in mind you’ll need to contact its sales team to find out how much they cost.

You can only integrate JustCall with Salesforce if you upgrade to the Pro plan, which costs $49 per user per month — and has a two-user minimum. Otherwise, you’ll need to enter call activity by hand. This can cause costly mistakes, like not being able to follow up with customers correctly.

JustCall has a bulk SMS texting feature, but it’s only available if you upgrade to the Pro and Business plans.

Key features of JustCall

• 100+ integrations
• Call menus
• Advanced analytics and reporting, requires an upgrade
• WhatsApp messaging
• Queue callback, requires an upgrade

JustCall pricing

JustCall’s plans include four pricing options:

• Team: $29 per user per month with a two-user minimum for call forwarding, AI call transcriptions, 100+ integrations, and team performance analytics 
• Pro: $49 per user per month with a two-user minimum for bulk SMS campaigns, Salesforce integration, and live call monitoring, such as whisper, barge, and listen
• Pro Plus: $89 per user per month with a two-user minimum for AI-powered SMS Co-pilot that edits the tone and structure of texts, AI Review Assist that provides tools like customer sentiment analysis, and AI call scoring
• Business: Custom price with a 10-user minimum for custom unlimited calling minutes and SMS, a dedicated phone support line, single sign-on, and maximum API rate limits

10. Talkdesk: Best for real-time analytics dashboards

Pros

• Real-time dashboards
• Quality management tools, such as call scoring 

Cons

• No unlimited calls and texts to US and Canadian numbers
• Expensive compared to other Aircall competitors

Talkdesk is a cloud-based contact center solution designed for enterprise-level customer support teams. It offers AI-driven sentiment analysis and interaction recording for voice and screens. Plus, you’ll also get access to real-time dashboards to keep a close eye on rep performance.

Talkdesk has omnichannel capabilities across email, chat, SMS, and social media on the base plan. But you’ll have to upgrade to the Voice Essentials plan, which costs $105 per user per month, to access voice calling.

It integrates with Salesforce, HubSpot, and other CRMs to make managing syncing call activity easier. But these are also only available on the second-tier plan as add-ons. You’ll need to contact its sales team to find out how much these will cost your team.

Since they focus on enterprise companies and advanced features, you can expect a steep learning curve to get onboarded. 

Key features of Talkdesk

• Interaction recording, voice and screens, requires an upgrade
• Customizable recording storage lengths
• Screen recording, requires an upgrade
• Unlimited call recordings, requires an upgrade
• Manage agent-assisted credit card transactions, requires an add-on

Talkdesk pricing

Talkdesk offers three major contact center plans. Here’s what to expect from each:

• CX Cloud Digital Essentials: $85 per user per month for access to digital engagement channels such as email, chat, and SMS, call scoring, and API access
• CX Cloud Voice Essentials: $105 per user per month for call recording, access to voice calls, voicemail transcriptions, and call routing based on caller data
• CX Cloud Elite: $165 per user per month for custom reports and dashboards, performance management visualizations, and screen recording

11. Zoom Phone: Best for integrating with the Zoom ecosystem

Pros

• Supports call queues, call routing, and CRM integrations
• Seamless integration with Zoom Meetings 

Cons

• Outbound calls are metered unless you upgrade
• Shared SMS inbox requires an add-on
• Video conferencing requires multiple upgrades

If your business already uses Zoom for video meetings and webinars, Zoom Phone will be easy to set up and manage. It can be a good alternative to Aircall for accessing call queues, call routing, and analytics with no user minimums.

However, there are some limitations you should be aware of — like not being able to text with shared numbers unless you pay for an add-on. Zoom Phone also only lets up to 10 team members share a phone number on a single plan, and shared numbers can only handle up to four calls at a time. That can be a deal-breaker for many companies growing a customer base. 

Additionally, the base plan only includes metered outbound calling. This means you’ll pay per minute unless you upgrade.

Key features of Zoom Phone

• Shared numbers for texting require a paid add-on
• CRM integrations
• Advanced analytics, available with an add-on
• Desk phone compatibility

Zoom Phone pricing

Zoom Phone pricing

There are five Zoom Phone pricing plans to choose from: 

• US & Canada Metered: $10 per user per month for metered domestic calling, international calling, and toll-free numbers
• US & Canada Unlimited: $15 per user per month for unlimited domestic calling and an optional add-on for unlimited calling to 19 countries and regions
• Global Select: $20 per user per month for unlimited domestic calling in 40+ countries and territories and a direct dial number, or DID, for each license 
• Pro Plus: $18.32 per user per month for Zoom Phone US & Canada Unlimited and Zoom Workplace Pro
• Business Plus: $22.49 per user per month for Zoom Phone US & Canada Unlimited and Zoom Workplace Business

How we ranked the top Aircall alternatives

In our quest to find the top alternatives to Aircall, we didn’t just skim review sites. Instead, we deeply analyzed over 50 business phone systems across G2, TrustRadius, and Capterra. Then we tested free trials to evaluate call quality and ease of use. Plus, we reached out to sales and support teams to assess responsiveness.

Finally, we tested multiple VoIP solutions against the following six key criteria to pick the best contenders:

1. Value for money. When looking for a business phone system, consider upfront and long-term value, and watch out for activation costs and hidden fees. 
2. Reliability. Few things are more deflating than a dropped call on your end, especially when it’s not your internet connection. Gauge call quality during a free trial from providers you shortlist.
3. Third-party integrations. Does a specific VoIP phone system work with popular tools you already use? Choose one that works seamlessly with your current tools and helps streamline your workflow using automations.
4. Ease of use. The top VoIP phone systems make communication easier. Look for a user-friendly interface with little to no learning curve to help your team quickly get comfortable with the new tool.
5. Customer support. When you’re in a pickle, can you get help from customer support quickly? Make sure the platform offers a self-serve help center.
6. AI-powered tools. Does the phone system provide insights into customer interactions using AI? From sentiment analysis to call summaries, AI tools can give your team the edge.

Quo: The best Aircall alternative

Open to a top-notch Aircall alternative?

Quo is the modern business phone system for small businesses, startups, and solopreneurs. 

Your team can use talk and text to support customers, team members, and clients using nothing but WiFi and devices you already use. Accessing your business phone number from anywhere with iOS, Android, desktop, and browser-based apps is easy.

With Quo, you can easily work together from an easy-to-navigate app to build relationships with your customers. Your team can also save time texting and still cultivate trust with your contacts using features like:

• Auto-replies
• Snippets
• Scheduled messages

Plus, Quo offers plenty of AI-powered features to help you scale your customer interactions. And with our 24/7 AI agent Sona, you and your team will never miss an incoming call again. We offer competitive pricing starting at just $15 per user per month, making it a scalable solution that won’t drain your budget.

Ready to see how it can help you connect with your customers? Start your free trial of Quo today.

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