Had enough with Allo? 7 Best Allo alternatives for 2026

“Non-existent support.” “Poor connection quality.” “Missing and inferior phone system features.”

If this sounds familiar as an Allo user, you should know you’re not alone.

To save you time and headaches, we’ve collected seven of the best Allo alternatives for 2026. That way, you can look at pricing transparency, core features, support, call quality, and how well it scales beyond a one-person business.

Whether you need a simple business number or a scalable system, one of the options below may be a better fit.

Quo’s methodology: How we evaluated the top Allo alternatives

To rank the best Allo alternatives, we signed up for free trials, contacted sales and support, and tested each platform’s call reliability.

Then, we evaluated:

1. Price. Cost matters, but so does what you get for it. So, we first assessed the cost of each plan, including any hidden fees. Then we looked at how each provider supports growing teams at each price point.
2. Features. We evaluated providers based on important features offered on their base plans. For example, we prioritized systems offering call recording and routing on entry-level plans.
3. Support. We tested how fast each platform’s support team responds to customer questions. We also prioritized platforms that offer support across channels like email, live chat, and phone.
4. Call quality. Bad calling experiences reflect poorly on your business, so we’ve only listed providers with a solid history of good uptime. We evaluated both call reliability and uptime ourselves by testing each platform firsthand.
5. Scalability. You shouldn’t have to worry about arbitrary caps on users, minutes, or messages. We also evaluated whether shared numbers required add-ons or upgrades.

7 Best Allo alternatives + pros, cons, and pricing

Want to see how the best Allo alternatives stack up? Here’s a quick rundown of the top options:

1. Quo: Best Allo alternative for small and growing businesses
2. Google Voice: Best for Google Workspace users
3. Grasshopper: Best Allo alternative with multi-digit extensions
4. RingCentral: Best for desk phone rentals
5. Dialpad: Best Allo alternative for contact centers
6. Ringover: Best for outbound sales teams
7. Aircall: Best for advanced call monitoring

Now, let’s take a deeper dive into each one:

1. Quo: Best Allo alternative for growing and small businesses 

Pros

• Unlimited calling and texting in Canada and the US
• International calls and texts
• Shared inboxes and internal threads
• Voicemail transcriptions
• On-demand and automatic call recording
• AI-powered features like call summaries, transcripts, and an AI agent
• Texting automations like auto-replies and scheduled texts
• Integrations are available on all plans
• Customizable call routing and phone menus

Cons

• No verification through two-factor authentication*

*Nearly all virtual phone numbers share this problem. For safety reasons, companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.

Quo is a modern business phone system for small and growing service-based businesses. We help you answer calls quickly, book more jobs, and keep conversations organized while your team is in the field.

Each Quo plan comes with unlimited calling and texting in the US and Canada. In contrast, Allo doesn’t let you send texts on its base plan.

Quo also offers shared numbers, which let you respond to customers faster with fewer dropped handoffs. With Allo, you’ll need to upgrade to unlock this feature.

Quo also comes with collaboration features like:

• Simultaneous ringing. Calls to a shared inbox can ring multiple teammates, and whoever answers first takes it. This helps manage coverage across shifts and ensures customers get speedy replies.

• Internal threads. Teammates can tag each other to coordinate on calls, texts, and voicemails without the customer seeing it. Threads are great for coordinating handoffs, questions, and follow-ups behind the scenes.

• Easy-to-use AI tools that save time. Quo’s AI features help teams remember what was said, follow up correctly, and resolve disputes faster. AI call transcripts and summaries help you quickly review conversation details, addresses, and deadlines in one place.

You can also use Quo’s 24/7 AI voice agent so you never leave money on the table. Sona can take calls after hours and during peak times to avoid missed calls. That way, you can answer common questions, capture messages, and qualify leads even when your team is off for the day. It also means you can serve more customers as you grow, without hiring more staff to cover phones.

Allo does offer a few simple texting automations. But Quo can help you set up repeatable workflows that save time for other tasks.

With shared text templates, also called snippets, you can speed up sending repetitive texts. You can also automate reminders, follow-ups, and coordinated outreach using scheduled texts. Don’t want missed callers to explore possible competitors? Set up auto-replies for missed calls and texts during and after hours. That way, you can set clear expectations with customers and ensure they always get a reply from you, even when you’re busy.

Quo also supports third-party integrations on all plans. That way, customer context and activity don’t get trapped in one app. Unlike Allo, you’re not forced to deal with manual work before upgrading. No need to manually log calls, copy customer details, or update notes on Quo’s base plan.

For all these reasons, thousands of businesses switch to Quo as an alternative to lightweight phone apps like Allo.

You can sign up to try out Quo for free for seven days and start making calls in 15 minutes or less.

Key features of Quo

• One free local US or Canadian number or a North American toll-free number per user
• Free SMS and MMS support to the US and Canada
• Free calls to the US and Canada
• Shared numbers
• Call forwarding to phones and computers
• IVR or phone menus
• Text messaging automations like snippets, auto-replies, and scheduled messages
• Quo AI voice agent Sona
• Call recording, both on-demand and automatic
• Call analytics 
• Voicemail-to-text transcriptions
• Integrations with Slack, Zapier, Make, Google Contacts, Jobber, HubSpot, Salesforce, and more
• Quo API to unlock more custom workflows

Quo pricing

There are three levels of Quo’s pricing:

• Starter: $15 per user per month for free calling and texting in Canada and the US, on-demand call recording, texting automations, voicemail transcriptions, access to our AI voice agent, Sona, and more
• Business: $23 per user per month for CRM integrations like Salesforce and HubSpot, call transfers, analytics and reporting, phone menus, and more
• Scale: $35 per user per month for dedicated onboarding, priority chat and email support, inbound phone support, and AI call tags

2. Google Voice: Best for Google Workspace users

Pros

• Unlimited domestic calling
• Free limited plan for personal users

Cons

• Business SMS support for US customers only
• No texting automations like snippets or auto-replies
• No toll-free numbers or desktop apps

Google Voice is a simple and reliable phone system for teams already using Google Workspace. It offers a free plan for personal users, but businesses will need a paid Google Voice for Business plan.

Like Allo, Google Voice for Business has a plan for solopreneurs in the US starting at $10 per month. That means you can get a business number that works across multiple devices — and offers basic call handling — at a lower price than Allo.

The trade-off is that Google Voice tends to be more limited when it comes to SMS and MMS. For one thing, texting is supported for US users only. It also can’t help you streamline repetitive tasks with tools like auto-replies, snippets, or scheduled texts. And without shared inboxes, you can’t work together on incoming calls.

But if your team mainly needs calling over texting features, Google Voice can be enough to keep you going — at least until you scale your business.

Key features of Google Voice

• Unlimited domestic calling
• Phone menu, requires an upgrade
• Desk phone support
• Three-way calling
• Voicemail transcription

Google Voice pricing

You can pick from one of four Google Voice pricing plans:

• Starter, Voice only: $10 per month for one user, voicemail transcription, three-way calling, and unlimited US calling and texting, for US businesses only
• Starter: $10 per user per month for unlimited calls and texts in the US and Canada, call forwarding, and desk phone support, for a max of 10 users
• Standard: $20 per user per month for ring groups, multi-level auto-attendants, and on-demand call recording, for an unlimited number of users
• Premier: $30 per user per month for automatic call recording and advanced reporting of Voice activity with BigQuery

To add more than one user to your Google Voice account, you’ll need to purchase a Google Workspace subscription. Prices start at $7 per user per month. But keep in mind plans with more features, like five TB of storage, cost $22+ per user per month.

3. Grasshopper: Best Allo alternative with multi-digit extensions

Pros

• Unlimited calling to the US and Canada
• Auto-attendant with multi-digit extensions

Cons

• No international texting to anywhere outside the US or Canada
• No MMS or group messaging from toll-free numbers
• No scheduled messages
• Alaska and Hawaii count as non-US territories
• No Slack, Zapier, or CRM integrations

Grasshopper is a cloud-based phone system for solopreneurs and small teams. It offers simple call handling without a lot of setup. For example, Grasshopper can help you:

• Get a business number and manage day-to-day calling from your existing devices
• Handle basic inbound calling needs like voicemail, call routing, and forwarding
• Set up multi-digit phone extensions so you can route calls to specific reps or departments from your main business number

Grasshopper’s single-user plan is more affordable compared to Allo’s base tier. Pricing starts at $14 per month compared to Allo’s at $18 per month. Plus, Grasshopper offers features that Allo’s base plan doesn’t, like international calling and the ability to send text messages. But it doesn’t offer basic tools such as text message templates. If you don’t need bells and whistles on your phone system, this is likely a non-issue.

Another trade-off to keep in mind: scaling with Grasshopper can get expensive fast. While you won’t pay per user, you do pay steep prices for extra numbers and extensions. For example, the number of phone numbers you get depends on your plan. After that, additional numbers cost $9 per number per month — nearly twice the cost of Quo’s.

We also found Grasshopper’s workspace to be clunky, unreliable, and dated while testing. 

Past users agreed with us:

“It freezes a lot. It asks for multiple updates, and it does not update. Sometimes calls drop without a notice, and if they close the call, then it freezes, and we have to restart the app.” — G2

Key features of Grasshopper

• Call recording, requires an upgrade
• Call forwarding
• IVR, requires an upgrade
• Business hours
• AI virtual receptionist, requires an add-on

Grasshopper pricing

Here’s how much Grasshopper’s pricing is when paid annually:

• True Solo: $14 per month for one user, one phone number, and one extension
• Solo Plus: $25 per month for unlimited users, call recordings, one phone number, and three extensions
• Small Business: $55 per month for four phone numbers and unlimited extensions

4. RingCentral: Best for desk phone rentals

Pros

• Unlimited calling to the US and Canada
• Desk phone rentals are available

Cons

• Texting limits on every plan
• Call recordings are deleted after 90 days
• Toll-free minute limits on every plan

RingCentral is an older business phone solution offering unified communications. This means it lets you set up calls, texts, and video conferences with customers. It’s also compatible with desk phones and has mobile apps for Android and iOS devices.

All RingCentral plans come with: 

• Unlimited calls in Canada and the US
• Document sharing
• Basic call management

• Voicemail-to-text
• Team messaging

Compared to Allo’s base plan, RingCentral offers more advanced call management features. You’ll get basic call queues, toll-free numbers, and shared numbers for calling without any upgrades or add-ons. But keep in mind you have limited toll-free minutes, starting at 100 minutes shared across everyone on your account.

But make sure you read the fine print to avoid hidden fees. The base plan only lets you send 25 text messages per user per month, for example. If you need more than that, prepare to pay extra.

Key features of RingCentral

• CRM integrations, requires an upgrade
• Shared inbox for texting, requires upgrading to the highest tier or paying for an add-on
• On-demand call recording 
• Hot desking, requires an upgrade
• Video meetings

RingCentral pricing

Here’s what to expect from RingCentral’s pricing:

• Core: $20 per user per month for 25 texts, 100 pooled toll-free minutes, and unlimited local calls in Canada and the US
• Advanced: $25 per user per month for Salesforce and Zendesk integrations, 100 texts, 1,000 pooled toll-free minutes, and automatic call recording
• Ultra: $35 per user per month for 200 texts, 10,000 pooled toll-free minutes, and unlimited storage for recordings

Want features like shared texting, compliance, and texting snippets? You’ll need the Business SMS Booster add-on, which costs $25 per user per month. Or you’ll need to upgrade to the Customer Engagement Bundle.

Keep in mind, there are five other service options outside of RingCentral’s business phone plans. So it’s easy to get confused when looking for an all-in-one RingCentral pricing plan.

5. Dialpad: Best Allo alternative for contact centers

Pros

• Unlimited calling to the US and Canada
• Real-time AI-powered speech coaching 
• Compatible with computers, mobile phones, and some desk phones

Cons

• Additional numbers require an upgrade
• Slack and Zapier integrations are only available on higher tiers
• No international texting on the base plan

Dialpad is a cloud communications platform for call centers. With it, you’ll get AI features like live speech coaching and a multi-level auto attendant. These can be helpful if you already manage a larger business.

But compared to Allo, Dialpad’s base plan lacks a few essential features. You won’t have access to:

• Additional phone numbers
• Integrations beyond Google Workspace

You can unlock these by upgrading to Dialpad’s Pro plan. But keep in mind it requires a minimum of three users — which even Allo doesn’t require.

We also found that Dialpad’s workspace was time-consuming and unintuitive to set up. Plus, their customer support leaves a lot to be desired. This may not be desirable for busy and fast-moving teams.

We’ll let this user review speak for itself:

“Terrible customer support who make you go through their clunky chat app to accomplish anything, and even then do not help you. I requested cancellation and was shocked to find they didn’t process it. Upon contacting them and requesting a refund, they claimed to not have a record of the request and refused.” — Isaac J. on Capterra

Key features of Dialpad

• Additional phone numbers, require an upgrade
• International texting, requires an upgrade
• Internet fax, requires an add-on
• Ring groups
• Custom call routing

Dialpad pricing

Pick from one of three different Dialpad pricing plans:

• Standard: $15 per user per month for Dialpad SMS, voicemail transcriptions, and Google Workspace integrations
• Pro: $25 per user per month for international texting, CRM integrations, call queues, and the option to have additional numbers, with a three-user minimum
• Enterprise: Call for a quote for 99.9% uptime, SSO integration, unlimited office locations and ring groups, and the ability to manage user access controls, with a 100-user minimum

6. Ringover: Best for outbound sales teams 

Pros

• Unlimited calls to 110 destinations
• Video conferencing with an upgrade
• Omnichannel messaging with an upgrade and add-on

Cons

• European numbers can’t text internationally
• Call forwarding to a receptionist requires an upgrade
• No unlimited SMS and MMS; rates start at $0.01 per SMS for domestic US texting
• No integrations on the base plan

Ringover is a business calling platform for outbound sales teams that want more structure around calling workflows. With it, you can:

• Buy local numbers from 65 countries, with an upgrade
• Make unlimited calls to those countries, with an upgrade
• Access a power dialer, with an upgrade

Ringover’s base plan requires a minimum of three users. This comes with one company number, voice calling, an AI voice agent, and call management features like IVR. Just know some basic features, like forwarding calls to an external number, will cost extra. 

You’ll also have to pay at least $0.01 per SMS message, even in the US. Using a European number? You can’t text internationally at all.

If all you want is a simple way to call and text customers, Ringover may be more bloated and expensive than you need.

Key features of Ringover

• Call notifications
• Smart dialer, requires an upgrade
• Call queues
• Call transfer
• Surveys, requires an upgrade

Ringover pricing

Here’s what to expect from Ringover’s base pricing:

• Talk: $15 per user per month for unlimited calls to US and Canadian numbers and access to its AI receptionist
• Business: $47 per user per month for a local phone number, advanced IVR, CRM integrations, and call coaching
• Advanced: Custom pricing for call campaigns, voicemail drop, and local presence dialing

Need more functionality? You can expand with the following add-ons:

• Empower: Conversational AI at $39 per license per month to access features like post-call insights
• AI voice agent: Automated 24/7 call handling, starting at $0.39 per minute
• Omnichannel messaging: WhatsApp, Messenger, Instagram, and email at $29 per license per month, with a minimum of three users
• CRM Autofill: Automatically sync your call data with Salesforce for $5 per license per month
• Team activity analytics: In-depth workflow and performance insights for $6 per license per month.

7. Aircall: Best for advanced call monitoring 

Pros

• Unlimited calls to the US and Canada
• Advanced analytics and performance dashboards

Cons

• Minimum seat requirement drives up costs
• Real-time call monitoring with whisper, requires an upgrade
• More complex setup
• Texting limitations

Aircall is a business phone system that’s best for sales and support teams working in call centers. Its AI Assist add-on, which costs an extra $9 per user per month, can help you track talk-to-listen ratios, score customer sentiment, and generate call summaries. Plus, managers can coach reps mid-call without the customer hearing. This makes it easier to offer training in real time.

Just keep in mind, Aircall is more complex than Allo. It’s also substantially more expensive, considering its AI tools, advanced analytics, and other add-on costs. Texting is more limited. MMS is only available for US, Canadian, and Australian numbers. You also don’t get unlimited SMS — you need to contact Aircall’s sales team for rates.

Key features of Aircall

• Aircall API
• Click-to-dial 
• Simultaneous ring
• Shared call inbox
• Call scoring, requires an add-on

Aircall pricing

There are three Aircall pricing plans to choose from:

• Essentials: $30 per user per month for unlimited calls in the US and Canada, IVR, call recording, click-to-dial, and SMS, with a three-user minimum
• Professional: $50 per user per month for AI call transcriptions, advanced analytics, Power Dialer, and Salesforce integration, with a three-user minimum
• Custom: Custom pricing for unlimited calls worldwide, custom onboarding, and API developer support, with a 25-user minimum

There are also several Aircall add-ons available at an extra cost:

• WhatsApp in Aircall: $10 per license per month for messaging customers in 180+ countries, shared inboxes, auto-logging WhatsApp conversations to your CRM, and branded templates
• Aircall for Salesforce Voice: $30 per license for Salesforce Voice integration, intelligent routing, real-time transcription, and warm and cold transfers
• Analytics+: $15 per license per month for live monitoring, heatmaps, and dashboards that show key areas like outbound activity
• AI Assist: $9 per license per month for call summaries, sentiment analysis, CRM logging, and automated follow-up emails
• AI Assist Pro: $49 per license per month for live transcription, custom call summaries, automated call scoring, and CRM playbooks

Why people look for alternatives to Allo: What you need to know

Allo is a VoIP system designed for sales-related communications. It lets solopreneurs, startups, and very small businesses purchase local and international numbers for their teams.

But many limitations lead businesses to look elsewhere for a phone system.

Here are some of Allo’s main limitations:

1. Limited ways to save time

Allo offers very limited features, especially on the Starter plan. 

For example, there are no integrations available. So, in addition to all the things you have to do as a solo founder, you also need to add manual tasks like data entry into your CRM to your list. 

Allo’s base plan is also missing features, like:

• The ability to send texts
• Shared numbers
• Multi-device sync

2. User interface bugs

Many Allo users say they’ve experienced bugs with basic calling actions, like trying to transfer a call or hang up the phone.

For example, here’s what one past user had to say:

“Regular bugs. I receive a call transfer and once hung up, I don’t have the call information. Once hung up, a call can remain displayed, and I have to restart the platform. I don’t always find the searched history based on the origin of the call. Numbers quickly accumulate on Allô, and it is difficult to delete/add the right ones. We don’t necessarily understand who we are calling, and managing these numbers is sometimes difficult.” — G2

Here’s another user complaint about bugs in Allo’s calling process:

“What could be improved is the fact that note-taking is not always completely accurate. There are sometimes errors. Also, sometimes when I have hung up a call, Allô actually continues to run and does not end the call. So that is something that could be improved.” — G2

Some users also find that Allo’s Android app experience isn’t on par with the desktop or iPhone app. Here’s an example:

“There is a small issue with the Allô app on my Android smartphone: it struggles to update, and I don’t always have the latest calls displayed immediately. Sometimes, I have to close and reopen the app manually for it to update. In contrast, on the computer, there is no problem, I receive everything in real-time. I would also like the app to offer the possibility of accessing an appointment scheduling API so that it can be managed via my Phonolib website, which would allow clients to make appointments directly.” — G2

So between the buggy interface and the inconsistent experience, you might struggle to contact your customers for a while.

3.  Poor customer support

On the solopreneur plan, Allo offers limited email support and help center access. You’ll get priority email support, live chat, and dedicated onboarding if you upgrade to the most expensive plan.

That said, some users struggle with getting help quickly when something goes wrong. This has resulted in some businesses not being able to stay in touch with customers for days.

See what this past customer had to say:

“The onboarding and support experience has been a disaster, specifically regarding number porting and platform stability. Broken Porting Logic: My number port finally went through after a long wait, but the system failed to migrate my settings from the temporary number to the ported number as promised. Even worse, the platform is now in a “zombie state,” where any attempt to update the settings on my ported number fails—the UI simply reverts to defaults without saving, leaving me with a professional business line that I cannot configure. Non-Existent Support: I have been waiting over 5 days for a response from the support and porting teams. For a service that is meant to be the “front door” of my business, a 5-day silence on a critical ticket is completely unacceptable.” — G2

4. High pricing 

Allo’s pricing starts at $216 per year, or $18 per month, for one user only. For teams of more than one or for features you likely need, including texting, you’ll pay $32 per user per month.

This makes it much more expensive to scale than other providers, like Quo.

How to choose the right Allo alternative 

Choosing an Allo alternative comes down to a few key factors:

• If you’re solo vs a team. Do you need shared ownership for calls, texts, and easy handoffs, or just one number for yourself? Google Voice or Grasshopper can help you manage at that level. But Quo makes sense for any business owner looking to grow, even if you’re a team of one.
• If texting is essential. Do you need features like the ability to send text messages on the base plan? Ringover works well if texting is optional for your business. But for text-heavy businesses, Quo is the most affordable provider.
• If you make a lot of outbound calls. Do you mainly make outbound sales calls? Aircall is a great fit for outbound sales teams that manage high call volume.
• If you want heavy or light AI features. Do you need AI features to save time? Both Google Voice and Quo can work as a midway option. But Dialpad works better for large contact centers that want live AI coaching during calls in the workplace.
• Desk phones versus mobile messaging apps. Do you have a more traditional office setup, or do you need flexibility? RingCentral can help with desk phones and more traditional setups. Quo, on the other hand, offers flexibility so you can be reached wherever you are.

So, how do you choose the perfect platform?

Pick a tool that matches how your team communicates. Then, prioritize reliability, response speed, and simple workflows. No need to focus on edge-case features you won’t use for years into the future.

What features should you look for in an Allo alternative?

Before settling on an Allo alternative, be sure it offers:

• Reliable calling and clear audio so you can reach customers at any time
• Two-way, unlimited SMS and MMS for pictures, videos, screenshots, files, and more
• Texting automations to save time and automate repetitive tasks
• Shared numbers so you can split responsibility for incoming calls and offer faster responses
• Customizable call routing that sends callers to the right people or departments
• Scalability, or an easy way to add more team members, numbers, and integrations as you grow
• AI features — like transcripts, summaries, call tagging, and an AI voice agent — so you don’t miss calls

If you’re deciding between a few tools, prioritize the features that reduce missed calls and speed up follow-up. That’s where most service-based businesses see the biggest ROI. 

Quo: The best Allo alternative for small businesses

Allo was built for solopreneurs and very small teams. If that doesn’t describe you, you might be paying for a system that doesn’t match your business needs.

Quo, on the other hand, was designed with scaling teams in mind. Each plan comes with texting automations and shared phone numbers — no user minimums required. Let our AI agent, Sona, send text messages and book appointments that scale alongside your call volumes. Then, integrate with 8,000+ third-party apps via Zapier and Make to automate workflows your team uses every day.

With Quo, you won’t have to waste time getting used to one solution, only to have to upgrade when you grow.

Get it right from the start by signing up for a seven-day free trial, then start handling calls alongside your team.

FAQs