Cierra Loflin

Cierra is a Content Producer at Quo (formerly OpenPhone) and the former Content and Community Manager at Superpath. She's passionate about communicating better with customers.

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Templates

April 10, 2024

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Best practices, Insights

January 25, 2024

10 stories of heartwarming customer service

Insights, Small business

December 28, 2023

10 Wild Tenant Horror Stories: I Rented to (Then Evicted) Spiderwoman

Insights

November 28, 2023

The 411 Recap: Demystifying AI for Resource-Strapped Small Businesses

Gen by Gen Health small business spotlight.

Customer stories

November 14, 2023

How Naaz Malek’s passion for care sparked a business that helps reduce preventable ER visits

Communication, Insights

October 24, 2023

How to nail small business customer service (framework + best solutions)

Comparisons, Insights

September 22, 2023

Top 10 Best 3-Way Calling Apps in 2026

Customer communication management software

Communication, Insights

July 13, 2023

Best customer communication management software: Top options

Communication, Insights

July 13, 2023

4 Types of Difficult Customers (And How to Deal with Them)

Keep holding on the line

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