Rogers is one of the biggest telecom giants in Canada, not to mention the largest wireless operator in the Great White North. But just because it’s a big company doesn’t mean it’s the best fit for your business.
Its plans cover the basics — but its “simple” tools might start to feel like missing pieces. Many users discover it’s more restrictive than helpful. This is especially true if you need more modern features like texting.
That’s why we’ve rounded up six Rogers business phone alternatives in Canada. Below, we explore their features and pricing so you can pick the right option for your business.
Comparing the best Rogers business phone alternatives
Here’s a side-by-side comparison of the best Rogers business phone alternatives:
| Provider | Starting price | Unlimited calls to US & Canada | SMS/MMS to US & Canada | Shared phone numbers | Additional phone numbers |
|---|---|---|---|---|---|
| Rogers | $26 CAD per user per month | ✔️ | X | Ring groups only | Undisclosed fee |
| Quo | $15 per user per month | ✔️ | ✔️ | ✔️ | $5 per number per month |
| TELUS business phone | $25 CAD per user per month | ✔️ | MMS not supported outside TELUS network | ✓ | Cost varies |
| Bell | Pricing isn’t public | Not disclosed | X | Shared call appearance | Cost varies |
| Ooma | $24.95 CAD per user per month | ✔️ | Requires upgrade | Requires upgrade | $9.95 USD per number per month |
| Unite Communications | Pricing isn’t public | ✔️ | Requires paid add-on | Requires upgrade | Undisclosed fee |
| VoIP.ms | Usage-based pricing for all calls | X | ✔️ | Calls only | Cost varies |
Keep reading for an in-depth breakdown of each provider below.
1. Quo: Best Rogers business phone alternative for growing businesses
Formerly OpenPhone, Quo is a business phone system that helps growing teams build customer relationships at scale. We offer unlimited calls and texts to anyone in the US and Canada through your internet connection. That way, everyone on your team can make calls and texts through our desktop and mobile apps.
Quo also lets you set up different call routing options, including a phone menu, so callers always reach the right place. You can set up time-of-day routing to adjust how incoming calls are handled during or after business hours.
Add as many phone numbers as you’d like and assign them to any or multiple team members. That way, you can turn any number into a shared phone number to split responsibility for incoming calls.
Every Quo plan comes with SMS and MMS so you can easily reach customers and teammates. Each plan comes with features that make texting easier, like auto-replies, snippets, and scheduled texts.
Quo offers plenty of other ways to save time. You can:
- Answer calls, respond to FAQs, and take messages even when you’re unavailable with our AI voice agent, Sona
- Automatically log calls and update contacts in your CRM, including HubSpot and Salesforce
- Record calls on demand or automatically, along with call transcriptions that remain stored without needing to worry about storage limits
You can try Quo for yourself by signing up for a seven-day free trial.
Quo pricing
Pick from any of Quo’s pricing plans, then upgrade whenever you’re ready:
- Starter: $15 USD per user per month for unlimited calls in the US and Canada, SMS and MMS, shared numbers and inboxes, on-demand call recording with unlimited storage, call hold, voicemail transcriptions, and more
- Business: $23 USD per user per month for CRM integrations, phone menus, automatic call recording, call transfers, advanced call forwarding, analytics and reporting, and more
- Scale: $35 USD per user per month for dedicated onboarding support, priority live chat, AI call tags, and email ticket support
2. Bell: Best alternative for instant messaging
Want to go bigger than Rogers Communications? Bell is Canada’s largest telecom provider. In addition to mobile, TV, and internet, it also sells a cloud phone system called Bell Total Connect. Total Connect supports instant messaging so team members can chat internally. It also provides shared numbers for calling to split responsibility for incoming conversations.
But you should know Bell doesn’t publicly list pricing — you have to contact sales for a quote. The general starting point is $64.80 CAD per number per month. Compared to other Rogers business phone alternatives, this is fairly expensive. It also doesn’t count additional pricing for add-ons, fees, and extras. Toll-free numbers, for example, cost an extra $11.95 CAD per month.
But no matter how much you pay, Bell doesn’t support texting at all. Keep in mind, most Bell business phone alternatives offer texting on every plan.
Bell pricing
Bell’s pricing isn’t available online. But after contacting the sales team, we were given a starting estimate of $64.80 CAD per number per month.
Just note the price doesn’t include promos, add-ons, or bundled deals. The only way to get an accurate quote is to contact sales yourself.
3. TELUS: Best alternative for video meetings
Another traditional Rogers business phone alternative is TELUS. Like Rogers, it combines traditional phone lines and business internet. This option might make sense for your company if you want all your services from one provider. It also provides a cloud phone system called TELUS Business Connect. It combines calling, messaging, and video meetings in one platform. You’ll also have access to features like caller ID, iOS, and Android apps. Plus, you’ll be able to set up call routing options like ring groups on every plan.
TELUS offers MMS messaging, but only between TELUS numbers or Business Connect users. That means you can’t send videos, photos, and other types of MMS messages to customers outside of TELUS, which can limit your options as you grow.
Plus, TELUS adds more unnecessary costs compared to Rogers. For example, live reports cost $35 per month. And integrations like Salesforce require the highest-tier plan — not ideal for growing businesses.
Want similar features without a similar price point? You might want to consider TELUS business phone alternatives.
TELUS business phone pricing
There are three TELUS business phone pricing plans:
- Voice Plus: $25 CAD per user per month for unlimited calling to Canada and the US, auto-attendants, call display and call logs, and access to smartphone and desktop apps
- Enhanced: $30 CAD per user per month for on-demand call recording, video conferencing, and audio conferencing
- Complete: $35 CAD per user per month for automatic call recording, multi-location management, and Zendesk and Salesforce integrations
You should know these prices require a minimum three-year contract. You must also bundle your plan with one of the following services:
- Business Internet
- Secure Business
- Business Voice-capable Mobility
4. VoIP.ms: Best for Microsoft Teams Integration
A Montreal-based VoIP provider, VoIP.ms supports both business and residential communications. For businesses, it offers local phone numbers, fax numbers, and toll-free numbers. You can also integrate VoIP.ms with Microsoft Teams to make and receive calls in the Teams app.
Just keep in mind VoIP.ms is based on per-minute pricing, which means its monthly costs can add up fast. Case in point:
- Conference call recordings cost $0.0025 per minute per participant
- There’s no unlimited local calling: rates are $0.0052 per minute to make calls and $0.009 per minute to receive them
- Sending texts costs $0.0075 per message
If you’d rather pay a set monthly rate per user per month, you might want to consider a Rogers business phone alternative like Quo.
VoIP.ms pricing
VoIP.ms pricing depends on your phone number, business location, and the locations of your customers.
Assuming you have a Canadian phone number and are contacting customers within Canada, you’ll pay:
- $0.85 CAD per number per month
- $0.0052 CAD per minute for making calls
- $0.009 CAD per minute for receiving calls
Keep in mind you’ll also pay per minute for conference calling, call recording, virtual fax, and call transcriptions.
5. Unite Communications: Best for extension-to-extension dialing
Already have an existing PBX phone system? You can use Unite Communications to squeeze a little more life out of your hardware. Unite’s legacy business phone system launched in 2001 and is compatible with IP phones, mobile apps, and desktop apps. It also offers extension-to-extension dialing, which lets you reach anyone in your organization by simply dialing their extension.
But Unite Communications doesn’t publicly list its pricing, so you’ll have to contact sales for a quote. Plus, the platform requires a separate tool to send texts. Textify starts at $19.95 CAD extra per month, which stacks on top of your plan.
Also keep in mind there’s no HubSpot integration for logging calls automatically. This could put more manual labor on your team, costing time and effort that could be better spent on other tasks.
Unite Communications pricing
You won’t find any public pricing for Unite Communications. The only way to get a quote is to contact the sales team.
And don’t forget: you’ll need to purchase separate tools to text with Unite Communications. That adds an extra $19.95 CAD per month on top of the base plan. Most small business phone providers include SMS in their plans.
6. Ooma: Best for unlimited calling in the US, Canada, Mexico, and Puerto Rico
If you want to make unlimited calls outside Canada and the US, Ooma Office may be an option. This is a cloud-based Voice over Internet Protocol phone system that offers unlimited calling in the US, Canada, Mexico, and Puerto Rico. It provides more features than Rogers business phone, like SMS. It also provides high-speed internet packages if you’re interested in bundling services.
But you should know Ooma’s better features come with limitations. It does support on-demand call recording and SMS and MMS, but not on the base plan. Even if you upgrade, you’re limited to 100 messages per user per month on the Pro plan and 400 messages per user per month on the Pro Plus plan. Plus, toll-free minutes are limited to 500 minutes of inbound calls per month on all of Ooma’s plans.
Compared to Quo, which offers on-demand call recording and unlimited SMS and MMS on its base plan, Ooma Office might not offer much room to grow.
Ooma pricing
There are three Ooma pricing plans to consider:
- Essentials: $24.95 CAD per user per month for unlimited calls in Canada, the US, Mexico, and Puerto Rico, extension call monitoring, virtual receptionists, and access to the mobile app
- Pro: $29.95 CAD per user per month for video calling, call recording, 100 text messages per user per month, integrations with Google Workspace and Microsoft Office 365, and access to calling via the Ooma desktop app
- Pro Plus: $34.95 CAD per user per month for 400 text messages, team messaging, call queues, hot desking, and CRM integrations such as HubSpot and Salesforce
Why businesses move to Rogers business phone alternatives
Rogers is a Canadian telecom service provider best known for its internet service, landlines, and TV services. It also offers a cloud business phone system called Advantage Voice. With it, you have access to unlimited calling within Canada and the US. You also get basic calling features like auto-attendants, handsets, ring groups, and call forwarding.
The best way to take advantage of Rogers is with bundling. For example, businesses can save by combining mobile, business internet, and phone services. Then, you can commit to a three-year contract and turn on Auto-Pay to shave off extra costs.
But while bundling may lower your short-term costs, the long-term contracts can add up fast.
Advantage Voice is also surprisingly inflexible, as you’ll see from the limitations below:
You can’t send text messages
Rogers Advantage Voice doesn’t support SMS or MMS. That means you can’t quickly reach customers or teammates over text.
Most other VoIP phone services include texting in the base plan. This could be a frustrating and unnecessary limitation that prevents your business from growing.
No CRM integrations
Advantage Voice doesn’t connect with tools like HubSpot or Salesforce. There’s no way for your team to automatically log call activity or track all customer interactions in one place.
Don’t want to tab back and forth between Rogers.com and your CRM? Good news: other VoIP services offer these integrations with an upgrade.
Call recordings are only stored for 90 days
If you need to store past conversations for training, legal, or compliance purposes, Rogers may not be able to help. Call recordings are only stored for 90 days. That means you’ll lose access if you need to reference them in case a dispute or another business need comes up.
Limit on phone numbers
Every user on your Advantage Voice account can have a max of five phone numbers. There’s no way to add extra if your team needs more than that.
So, what if your team builds more departments? Or if a supervisor needs oversight into all of them? You’ll need to find a Rogers business phone alternative that makes it easier to scale.
Rogers business phone pricing
The amount you’ll pay for Rogers depends on where you live.
Here’s what you can expect to pay for Rogers’ pricing in Ontario:
- Basic: $26 CAD per user per month for one handset per user, unlimited calls in the US and Canada, extension-based dialing, anonymous call rejection, and caller ID
- Remote with Teams: $28.95 CAD per user per month for do-not-disturb settings, Presence Field to monitor users’ phone status, and access to the Microsoft Teams integration
- Office with Teams: $39.95 CAD per user per month for all features from Remote with Teams, plus one handset per user
If you’re located in Alberta, British Columbia, or Manitoba, you can expect to pay more. Rogers also swaps out its Microsoft Teams integration for Webex app instead.
- Advantage Voice Basic: $34.95 CAD per user per month for one handset per seat, voicemail-to-email, anonymous call rejection, customizable on-hold messaging, and multi-conference with up to three users
- Advantage Voice Remote: $28.95 CAD per user per month for Webex app integration, do-not-disturb settings, Presence Field to monitor users’ phone status, instant messaging, and video conferencing with virtual backgrounds
- Advantage Voice Office: $44.95 CAD per user per month for Webex app integration, file sharing with team whiteboarding and screen sharing, password-protected meetings, plus support for up to 25 users on multi-conference
How to choose a Rogers business phone alternative
With so many Rogers business phone alternatives out there, how do you pick a provider?
Here’s a quick checklist to help you make decisions:
- Shortlist providers based on features. What else will you need besides WiFi calling, like text messaging and unlimited storage?
- Think about scalability. Browse reviews from sites like G2 to see how easily features can scale up. Will you be locked into a contract, or can you upgrade your plan whenever you need new features?
- Look for a free trial. This lets you try the phone system before you buy.
- Test with your team. Rogers alternatives like Quo let you add multiple teammates to your free trial so you can test our software with everyone on your team.
- Check ease of use. Setup shouldn’t take longer than a few minutes, and the interface should be as intuitive as your personal cell phone.
- Look for integrations. You’ll want a provider that connects to tools you’re already using, including productivity tools like Slack or sales tools like Gong.
Quo: The best Rogers business phone alternative
Rogers business phone can give you basic phone features, but they’re rarely enough to help your business grow.
Thankfully, alternatives like Quo give you more breathing room. You can make unlimited calls in Canada and the US, set up simple texting automations, and collaborate faster with shared numbers.
No need to stress about service bundles, hidden fees, or missing business features like texting. Quo is a business phone system designed for and by growing businesses.
Try us free for seven days and see for yourself.
