Spring 2025 recap of what’s new in Quo

What's New in OpenPhone
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Itโ€™s been a big spring season at Quo. In April, we launched Sona, your 24/7 AI call agent โ€” and weโ€™re thrilled to see how many teams are already putting it to work. Hundreds of businesses are already using Sona to stay available around the clock, streamline follow-ups, and never miss a call. But thatโ€™s not all, we also rolled out a powerful Jobber integration, a brand-new call flow builder, and a handful of smaller improvements to make Quo even better.

Let’s dive into it.

๐Ÿ‘‹ Meet Sona โ€” your 24/7 AI call agent

Sona

Missed calls mean missed opportunities. Sona is your always-on AI agent for Quo, built to answer calls around the clock โ€” even when you can’t.

  • Always helpful: Handles FAQs, collects caller info, and responds 24/7
  • Customizable: Train it on your business details and decide when it answers
  • Clear follow-ups: Every call is logged, summarized, and ready for your team

Sona is smarter than voicemail and more affordable than a live service โ€” just $49 per month for 50 calls, plus $0.99 per additional call.

Learn more about Sona.

๐Ÿ”— New Jobber integration

If you use Jobber to manage home service jobs, this oneโ€™s for you. Our new integration connects your Quo calls directly to your Jobber workflow.

  • Automatically sync call summaries and transcripts into Jobber
  • Match calls to the right client and job โ€” no copy-pasting
  • Create new contacts in Jobber from inbound calls

Itโ€™s never been easier to stay organized and on top of follow-ups.

Not using Jobber yet?ย Get an exclusive offer โ†’

๐Ÿ” Create smarter call flows

Introducing our new visual call flow builder, now live for all customers. With drag-and-drop simplicity, you can build and manage more powerful call routing.

  • Set up after-hours call handling with custom menus and ring orders
  • Route calls based on custom contact properties
  • Easily visualize and test flows before going live
  • Itโ€™s flexible, fast, and built to scale with your business.

Learn how to set up the call flow builder.

๐Ÿ› ๏ธ Small updates and fixes that make a big difference

Just a few quick fixes on our iOS and Android apps to keep your calls and messages flowing.

  • Fixed an issue on iOS 18 where sharing a photo from the Photos app didnโ€™t attach the image in Quo as expected.
  • Fixed a bug on Android where calls answered by Sona were incorrectly marked as unresponded.
  • Fixed an Android issue where call transcripts showed a blank name if a contact had no name โ€” phone numbers now display properly.

Don’t have the apps? Download Quo forย Mac, Windows, iOS, orย Android.

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George Williams
Words by George Williams
Product Marketing at Quo (formerly OpenPhone). I love to run, bike, and hike.