VoIP.ms alternatives: 10 Options + features & pricing

If you’re on the hunt for Canadian VoIP providers, you may have come across VoIP.ms. It can help businesses that just want basic VoIP services. But with pay-per-minute pricing and dated features, it might not scale well as your call volume grows.

We did the heavy lifting to find the top VoIP.ms alternatives based on value, user feedback, and performance. First, we looked for platforms offering similar features. Then we narrowed the list down to the best 10 options based on pricing, integrations, and reviews.

Keep scrolling to read why businesses seek VoIP.ms alternatives and what to look for when evaluating options.

Comparing the best VoIP.ms alternatives

Many VoIP.ms alternatives offer similar features with more affordable pricing and with higher user ratings.

Here’s how each provider compares:

Provider	Starting price	Free calling to US & Canada	Unlimited SMS/MMS to US & Canada	Shared numbers
Quo	$15 per user per month	✓	✓	✓
RingCentral	$20 per user per month	✓	25 texts per user per month	Requires add-on
Telzio	$49 per month	$0.05 per minute	$0.05 per outbound message	✓
Vonage	$13.99 per user per month for 1–4 users	✓	Local US and Canadian numbers only	Shared line appearance only
Dialpad	$15 per user per month	✓	250 texts per user per month	✓
Ringly.io	$349 per month	X	X	X
GoTo Connect	Contact for pricing	✓	SMS availability and credits differ by region	Requires upgrade
NUACOM	$19 per user per month	✓	✓	✓
Nextiva	$15 per user per month	✓	100 texts per user per month	Requires upgrade
Aircall	$30 per user per month	✓	✓	✓

Let’s start with a business phone system trusted by 90,000+ brands.

1. Quo: Best VoIP.ms alternative for small and growing businesses 

Pros

• Unlimited calls and texts in the US and Canada
• Customizable phone menus and call routing
• Options for on-demand and automatic call recordings
• Team collaboration features like shared phone numbers and tasks
• Auto-attendant features, or IVR, on every plan

Cons

• No verification through two-factor authentication*

*Nearly all virtual phone numbers share this problem. For safety reasons, companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.

Quo, formerly OpenPhone, is a business phone system designed to scale alongside your business. It provides unlimited calling and texting in the US and Canada on every plan. Call recording is included for free on every Quo plan — not $0.0025 per minute like VoIP.ms. Need transcriptions and summaries for your calls? Upgrade to the Business plan. No need to pay $0.005 per minute, especially on long or high-volume calls.

Also unlike VoIP.ms, Quo offers texting automations on every tier. You’ll get auto-replies that automatically respond to missed calls, texts, and voicemails when your team is unavailable. You can also schedule messages to go out in advance, like appointment reminders.

Quo plans also come with shared phone numbers that let teams split responsibility for conversations. Every person on that number can call and text from the same place. This helps prevent missed calls and ensures all context stays in the same place.

Another way to prevent missed calls is with Quo’s AI voice agent, Sona. This is a virtual receptionist that can answer calls 24/7, answer common questions, qualify leads, and capture messages. VoIP.ms does offer an AI agent. But at the time of writing, it’s still in pre-launch. You’ll have to join the waitlist to be notified of the beta.

See why fast-growing small businesses trust Quo as the best VoIP.ms alternative by signing up for a seven-day free trial. Still not convinced? Check out how Caddy Moving uses Quo to automatically text new leads in 30 seconds and help reps sell 3x more. 

Key features of Quo

• Quo security features like access control and data encryption
• Runs on mobile phones, tablets, and computers via a softphone
• Local, toll-free, and vanity numbers 
• Phone menus
• Shared phone numbers
• Integrations with top CRMs like Jobber, HubSpot, and Clio, along with 9,000+ integrations through tools like Zapier and Make
• Call analytics, call tagging, and customer conversation visibility
• HIPAA compliance with a signed BAA on eligible plans
• Text messaging automations like snippets and auto-replies

Quo pricing

You can choose from one of three transparent Quo pricing plans. Each one is designed to grow alongside your business:

• Starter: $15 per user per month for unlimited domestic calling, voicemail transcripts, Sona, email ticket support, Quo API, business hours, internal threads, and more
• Business: $23 per user per month for phone menus, AI call summaries and transcripts, group calling, custom ring orders, CRM integrations, analytics, automatic call recording, live chat support, call transfers, and more
• Scale: $35 per user per month for AI call tags, dedicated onboarding, inbound phone support, and priority chat and email support

2. RingCentral: Best for desk phones

Pros

• Desk phone and conference phone rentals are available on every plan
• Unlimited calls in Canada and the US
• Provides local or toll-free phone numbers

Cons

• Major texting and storage limits
• Toll-free minutes are limited on each plan

RingCentral is a unified communications system that supports desk phones on every plan. This can be handy if your business has a traditional office setup. And with unlimited domestic calling on the base plan, you don’t need to worry about per-minute costs.

But RingCentral will force you to pay up another way: by limiting the number of text messages and toll-free minutes you can have on any one plan.

For example, RingCentral’s SMS is limited to:

• 25 SMS per user per month on the Core plan
• 100 SMS per user per month on the Advanced plan
• 200 SMS per user per month on the Ultra plan

Let’s say the average text conversation consists of four messages. That’s about six conversations per month per user on the base plan, or 25 per person per month if you upgrade. This may not be enough as your business grows.

You may even have to upgrade for additional storage, since RingCentral only offers limited storage on the first two plans. If you want “unlimited” storage, you’ll need to upgrade to Ultra. Just keep in mind that RingCentral deletes call recordings after 90 days, even if you upgrade.

Key features of RingCentral

• Desk phone support
• SMS and MMS, with limitations
• Unlimited storage, with an upgrade
• GDPR compliance for international use
• Conversation analytics from the AI Conversation Expert, or ACE

RingCentral pricing

Here’s what to expect from RingCentral’s pricing:

• Core: $20 per user per month for on-demand call recording, desk phone rentals, and limited storage, plus 25 texts per user, 100 toll-free minutes, and 100 video meeting participants
• Advanced: $25 per user per month for automatic call recording, CRM integrations, advanced call monitoring features, 100 texts, and 1,000 toll-free minutes
• Ultra: $35 per user per month for device analytics and alerts, “unlimited” storage with time-based limits, 200 texts, and 10,000 toll-free minutes
• Customer Engagement Bundle: Custom pricing for the call queues booster, the business SMS booster, and SMS compliance management

3. Telzio: Best for call centers

Pros

• Unlimited simultaneous calls
• Advanced call forwarding for language, skills, and more
• Can add unlimited users

Cons

• Confusing billing practices, according to user reviews
• Usage-based pricing
• Vanity phone numbers have a setup fee

Telzio is a cloud phone service designed for high-volume call centers. It offers call queues with no limit on the number of simultaneous calls. That way, callers won’t hear a busy signal when multiple people call at the same time.

You can also use Telzio to set up advanced call forwarding. This lets you route calls to reps based on their language, skill set, and more. Just use Telzio’s visual call flows to add it to a sequence, then click “publish” to complete your call menu.

But like VoIP.ms, Telzio has usage-based pricing. That means you pay for all the minutes, texts, and phone numbers you use. To give you an example of pricing:

• Local voice calls start at $0.05 per minute
• Toll-free voice calls start at $0.06 per minute
• Local outbound SMS starts at $0.05 per minute
• Vanity phone numbers have a $75 setup fee 

And some past users have reported problems with the company’s billing practices:

“Telzio accounting is horrendous. We purchased over $1,000 worth of IP phones from them. Everything worked fine, but after a few months they took out $427 from our account without authorization, and we have been fighting with them for 3 weeks to refund the money back. Each week, a new excuse. So we initiated a chargeback with our credit card company. They threatened to suspend our account if we do not drop the chargeback against them, even though the account is paid and current. Very disappointing. Would expect a company of their size to handle these matters with integrity.” — Trustpilot

Key features of Telzio

• Advanced call routing
• Advanced caller ID
• HIPAA compliant for healthcare organizations
• Free unlimited technical support
• Mobile app and webphone

Telzio pricing

Telzio starts at $49 per month to add unlimited users. Its features rely on usage-based pricing, so your total cost depends on the features and volume of calls and texts.

Here are a few costs to expect:

• Local phone numbers: Starts at $1 per month
• Toll-free numbers: Starts at $5 per month
• E911: $1 per month
• CNAM: $15 setup fee
• Vanity numbers: Starts at a $75 setup fee
• Local voice calls: Starts at $0.05 per minute
• Toll-free voice calls: Starts at $0.06 per minute
• Local outbound SMS: Starts at $0.05 per message
• Toll-free outbound SMS: Starts at $0.06 per message
• Toll-free inbound SMS: Starts at $0.06 per message

4. Vonage: Best for communication APIs and custom workflows

Pros

• Video calling, with an upgrade
• Unlimited domestic calling
• API available for custom communication workflows

Cons

• Team messaging requires an upgrade
• On-demand call recording requires an upgrade and is limited to 15 hours
• Yearly contracts are required for the lowest price

Vonage is a VoIP service provider that supports calls, texts, and video conferencing. Unlike VoIP.ms, you can make video and voice calls on the same platform. Upgrade to the second tier, and you can host video conferences with up to 200 participants. 

Beyond video conferencing, Vonage plans include APIs so you can build custom workflows. For example, you might use Vonage’s APIs to:

• Automatically log call details to your CRM
• Trigger follow-up texts after a call ends
• Build a personalized IVR flow for VIP clients

This makes Vonage a great fit for developers — but a hard sell for small businesses that just want a phone system that works out of the box.

Keep in mind you’ll also have to upgrade for collaboration features. For example, Vonage’s team messaging requires the Premium plan that costs $20.99 per user per month for teams of one to four users. It also locks several of its best features behind its highest tier. On-demand call recording costs $27.99 per user per month for teams of one to four users. 

Keep in mind Vonage alternatives like Quo offer on-demand call recording on the base plan.

Key features of Vonage

• IP desk phone support
• Team messaging
• Video conferencing, with an upgrade
• 15 hours of on-demand call recording, with an upgrade
• Call groups, with an upgrade

Vonage pricing

Unlike VoIP.ms, Vonage’s pricing depends on the size of your team. The smaller your business is, the more you’ll pay per user. It also requires yearly contracts for the lowest price. VoIP.ms, in contrast, doesn’t offer yearly contracts at all.

Here’s a rundown of Vonage’s pricing for one to four users:

• Mobile: $13.99 per line per month for voicemail, text messaging, and the mobile and desktop apps
• Premium: $20.99 per line per month for team messaging, IP desk phone support, and unlimited video meetings with up to 200 participants
• Advanced: $27.99 per line per month for on-demand call recording for 15 hours, call groups, and voicemail transcriptions

5. Dialpad: Best for using international phone numbers

Pros

• Supports phone numbers from 50+ countries
• Idle time call routing
• Digital contact center for multi-channel routing

Cons

• Limited SMS
• AI agents cost $1,500 per year
• No additional numbers without upgrading

Dialpad is a virtual phone system that supports international numbers from over 50 countries. You can add AI features to any number, including call sentiment analysis for support and sales reps. This makes it easier to generate feedback and coach your team.

Want a toll-free number so callers across North America never pay to reach you? Dialpad lets you add one to any plan for an extra $15 per number per month, plus $0.02 per minute for incoming calls. 

Another major limitation: Dialpad SMS. You only get 250 outbound messages per user per month. After that, expect to pay $0.008 per outbound SMS message and $0.024 per outbound MMS message.

And keep in mind that Dialpad can be a bit slow. See how this user recounts speed issues when switching between calls or sections:

“What I like most about Dialpad Connect [is] that it keeps calling, messaging, and communication in one place… One thing I don’t like about Dialpad Connect is that sometimes the app can feel a little slow, especially when switching between calls or different sections”  — G2

Key features of Dialpad

• SMS support, with limits
• Custom call routing, including idle time call routing
• Call forwarding
• AI voice agent, with an add-on
• Three ring groups, with more available on upgrades 

Dialpad pricing

Here’s what you’ll pay for each tier of Dialpad pricing plans:

• Standard: $15 per user per month for three ring groups, multi-level auto attendants, Google Workspace integrations, voicemail transcriptions, SMS, call forwarding to other devices, and custom call routing
• Pro: $25 per user per month for 25 ring groups, additional numbers, and hold queues, with a three-user minimum
• Enterprise: Contact sales for unlimited ring groups, SSO integration, user access controls, and 99.9% uptime, with a 100-user minimum

6. Ringly.io: Best VoIP.ms alternative for Shopify integration

Pros

• AI agent can autonomously handle inbound ecommerce calls
• Native Shopify integration
• 40+ languages supported
• 14-day free trial for the Pro plan

Cons

• Smaller volume sellers might struggle to justify the price
• Only integrates with Shopify

Ringly is a call management software that offers AI phone agents for Shopify stores. Just connect it to your store, and let Ringly’s AI agent:

• Verify order status
• Answer calls in 40+ languages
• Share tracking details directly with customers on the call

Ringly’s AI can also transfer calls to a rep on your team. That way, when an issue is too complex to handle, customers can access human support.

Keep in mind Ringly isn’t a full business phone system — just an AI voice agent. You can:

• Buy a Ringly number
• Keep your original number and forward calls to Ringly

The latter means you’ll need a separate phone system for your team to make calls and send texts. This can make it more expensive than another VoIP platform with an AI voice agent built in.

Ringly also only includes 1,000 minutes per month. After that, you’ll pay $0.29 per minute for overages.

You may want to use Ringly if you were using VoIP.ms and missed a lot of calls because you didn’t have a live receptionist. But it’s not a full replacement for the platform.

Key features of Ringly.io

• Integrates with Shopify
• AI voice agent
• 40+ language support
• Order status
• Call transfers

Ringly.io pricing

Here’s what you can expect from Ringly’s pricing:

• Grow: $349 per month for 1,000 minutes and then $0.29 per minute in overages, product, order, and return call handling, call transfers to your team, call history, and call analytics
• Pro: $799 per month for 2,500 minutes and then $0.19 per minute in overages, a 65% resolution guarantee, and assisted onboarding
• Enterprise: Custom pricing for 5,000 or more minutes per month, dedicated onboarding, custom integrations, and a private Slack channel for support

7. GoTo Connect: Best for Microsoft users

Pros

• Microsoft 365 integration
• Free calls to 50 countries
• Set up ring groups within Microsoft Teams

Cons

• No public pricing
• Limited SMS credits per user

GoTo Connect is a business phone system offering free calls to 50 countries on the base plan. If you’re a Microsoft user, you can tap into its Microsoft 365 integration. That way, you can access GoTo Connect features like SMS, ring groups, call recordings, and direct Teams integration.

That said, GoTo Connect’s pricing isn’t public. This might make it hard to decide whether it’s the right VoIP.ms alternative for your business.

But we do have some idea of the fees you’ll pay — including for SMS. You only get access to 80 SMS credits per user each month. After that, you’ll pay $0.0055 per message. But this cost can vary depending on where you live, like in the US versus the UK.

Key features of GoTo Connect

• Free and unlimited calls to 50 countries
• Team inboxes, with an upgrade
• Mobile and desktop apps
• Unlimited auto-attendants and call queues

GoTo Connect pricing

At the time of writing, GoTo Connect doesn’t list any public pricing. You’ll need to contact sales for a personalized quote.

8. NUACOM: Best for teams using WhatsApp for business

Pros

• WhatsApp integration, with an add-on
• Unlimited calls to 30+ countries

Cons

• Call recordings are only stored for six months
• Extra costs for data retention
• User minimums on each plan

NUACOM is a cloud phone system that was established in 2009 in Ireland. Its biggest claim to fame is supporting unlimited calls to 30 countries. Unlike VoIP.ms, you don’t have to pay per minute or pay international rates. 

You can also use NUACOM to integrate with WhatsApp Business, so you can manage your WhatsApp and SMS conversations in one place. Just keep in mind this integration costs extra — but NUACOM doesn’t publicly list the price.

Another limitation: NUACOM only stores call recordings for six months at a time. This may not be enough for compliance or legal purposes, especially for healthcare providers. Does your company record intake calls with personal healthcare information? You may need to retain data for six years to stay HIPAA compliant. You’ll have to pay extra to extend data retention. It costs an extra $1 per user per month for three years, $3 for seven years, and $5 for 10 years.

Key features of NUACOM

• WhatsApp integration, with an add-on
• Live call coaching, with an upgrade
• IVR and auto-attendants
• Automatic call recording
• Two-way text messaging and mass texting campaigns

NUACOM pricing

Pick from one of three NUACOM pricing plans:

• Unlimited: $19 per user per month for unlimited calls to 30+ countries, two-way business text messaging, automated call recording, IVR and auto-attendant, and call reports and analytics
• Enterprise: $25 per user per month for live call coaching, advanced call reporting, CRM and helpdesk integrations, and an auto dialer
• Custom: Custom pricing for a mix-and-match subscription, volume discounts, a dedicated account manager, and custom development

9. Nextiva: Best for omnichannel customer communication

Pros

• Omnichannel shared inbox
• Unlimited voice calls in the US and Canada
• Video calls are available from the base plan

Cons

• Shared SMS inboxes require upgrades
• Few text messages are available on lower-tier plans
• Microsoft Teams integration requires an add-on or an upgrade

Nextiva is a unified communications platform that routes different communication channels into one place. For example, you can connect with voice, video, text messages, and messaging apps. This includes platforms like WhatsApp and Microsoft Teams. Or, if you’re in the ecommerce industry, you can connect with platforms like Yelp or TripAdvisor.

But like VoIP.ms, Nextiva’s Microsoft Teams integration comes with an extra cost. In this case, it’s either an upgrade or a paid add-on. Unlike VoIP.ms, you get access to video meetings on the base plan. You can’t access video at all on VoIP.ms.

Nextiva does let you create shared SMS inboxes, but you need to upgrade to the mid-tier plan, which costs $25 per user per month. Even then, you only get 500 text messages per user per month. To get unlimited SMS, you’ll have to upgrade to Nextiva’s highest-tier plan, which costs $75 per user per month.

Key features of Nextiva

• Inbound call handling
• Auto-attendants on every plan
• Skills-based call routing, with an upgrade
• Shared numbers and inboxes, with an upgrade
• Skills-based routing to improve your first-call resolution

Nextiva pricing

Nextiva’s pricing was updated in early 2026 to the following plans:

• Core: $15 per user per month for unlimited domestic calling, 100 SMS messages, voicemail transcriptions, auto-attendant, call routing, and team messaging
• Engage: $25 per user per month for 500 SMS messages, 2,000 pooled toll-free minutes, call recording, and the Microsoft Teams integration
• Power Suite: $75 per user per month for skills-based routing, 10,000 pooled toll-free minutes, and call transcriptions and summaries

10. Aircall: Best for sales teams needing a power dialer

Pros

• Power dialers are available, with an upgrade
• Call routing and IVR menus on the base plan
• Can buy international numbers in more than 100 countries

Cons

• The power dialer requires the Professional plan and doesn’t work on mobile phones
• Three-user minimum for the first two plans

Aircall is a business phone system built for sales and support teams that handle high call volumes. Its power dialer helps outbound teams move through call lists faster. Features like call whispering and live coaching give managers more control over rep performance. Aircall also offers AI Assist as an add-on for call summaries, sentiment scoring, and talk-to-listen ratios.

Each Aircall plan comes with unlimited simultaneous outbound calls. In other words, sales teams can call multiple prospects at once.

That said, sales reps can’t use the Power Dialer in Aircall’s mobile app. This can be frustrating for teams that make sales calls on the move. You should also know Aircall gets expensive fast. Its base plan costs $30 per user per month with a three-user minimum, so you’ll pay at least $90 per month. Want features like AI call summaries, sentiment analysis, and topic tracking? These require the AI Assist add-on, which costs an extra $9 per user per month.

Key features of Aircall

• CRM integrations such as HubSpot and Salesforce
• IVR 
• International numbers
• Call routing
• Call queues

Aircall pricing

All Aircall pricing plans come with user minimums. You need three users on the Essentials and Professional plans and 25 on the Custom plan.

Here are the features you can expect on each tier:

• Essentials: $30 per user per month for unlimited Canadian and US calls, call routing, SMS and MMS support, 50 free AI agent minutes per account per month, and IVR support
• Professional: $50 per user per month for smart routing, queue callbacks, and access to the power dialer
• Custom: Custom pricing for unlimited global calling, custom onboarding, and service-level agreements

Why people look for alternatives to VoIP.ms

VoIP.ms is a Montreal-based cloud PBX provider that was founded in 2007. It offers basic VoIP features that are free with your purchase of a phone number, like three-way calling, call forwarding, and virtual fax. It also integrates with Microsoft Teams. This lets you make and receive calls directly from the MS Teams app.

That said, many small businesses feel it’s not the right fit.

Here are six reasons why business owners look for VoIP.ms alternatives:

1. Calling costs can add up

VoIP.ms uses pay-as-you-go pricing. That means your monthly costs depend on how many calls your team makes and how long they last.

Businesses in the US may need to pay:

• $0.01 per minute for local outbound calls
• $0.009 per minute for local inbound calls
• $0.0025 per minute for call recording

This doesn’t include all the nickel-and-diming for more “advanced” features. Even virtual fax costs $0.029 per minute — typically more expensive than sending a fax from your local library.

2. You have to pay for every text you send

Do you send lots of texts to customers and prospects? VoIP.ms doesn’t offer unlimited texting, so you’ll pay for each message your team sends.

Sending an SMS from a local or toll-free number costs $0.0075 per message. MMS messages cost $0.02 per message. This can add up quickly as your team grows.

3. Microsoft Teams integration costs extra

VoIP.ms charges extra to connect its phone system with Microsoft Teams.

You’ll need to pay:

• $4.50 per month for each voice license
• $2 per month for each messaging license

Keep in mind these are on top of what you already pay to use VoIP.ms.

4. You can’t share a phone number with your team

VoIP.ms doesn’t offer shared phone numbers. This means your team can’t manage calls and texts from the same business number together or pick up the phone when someone else is unavailable. So you’re more likely to miss calls and lose potential customers.

The good news is, VoIP.ms is the exception rather than the rule. Alternatives such as Quo offer shared phone numbers on every plan.

5. VoIP.ms users say connections can be unreliable

Unfortunately, VoIP.ms isn’t a highly rated service on platforms such as Trustpilot. Many past users report unreliable or unstable connections, with long wait times to speak with customer support.

See for yourself:

“One of the worst in the industry and top member of the hall of shame. Most unreliable and unstable connection while providing service…” — Trustpilot

6. No texting automations to save time

While VoIP.ms does offer texting, it doesn’t provide any texting automations. For example, you won’t have access to things like scheduled texts or auto-replies, so your team has to manually send follow-ups and responses.

This makes it easier to lose track of conversations or leave customers waiting. That’s especially damaging outside of business hours when no one’s there to reply.

What to look for in VoIP.ms alternatives

Beyond texting automations and reliable service, a good VoIP.ms alternative should have:

• Unlimited domestic calling and texting. You shouldn’t have to pay extra to call or text in your neighborhood. Be sure to look for alternatives with unlimited calling and texting — both domestically and in major markets like the US and Canada.
• Team inboxes. Want teammates to handle calls and messages together? Look for shared phone numbers that let you split responsibility for incoming calls.
• Texting automations that help you save time. This includes scheduled texts, which let you queue up messages for the future. You should also look for auto-replies, which instantly respond to missed calls, texts, and voicemails.
• Third-party integrations. Connect your phone system with the tools your team already uses. For example, you should be able to integrate with platforms like Zendesk or CRMs like Zoho so you don’t have to manually log call details.
• Desktop and mobile apps. Make sure teammates can make and receive business calls from their computers and phones. That way, they can keep in touch whether they’re at their desks or on the go.
• Scalable pricing. Look for predictable monthly pricing that includes all the tools you need. No need to pay separately for calls, texts, recordings, and other features.
• Security and compliance. Check that your VoIP provider offers the security and compliance support your business needs. For example, providers like Quo are SOC 2 Type II certified. That means their security controls are independently and continuously audited.

Get started using the best VoIP.ms alternative in 2026

If you need a basic phone service that runs over the internet, VoIP.ms is a workable option. But for small business owners who want modern features at a competitive price, there’s no better option than Quo.

Quo helps small businesses build better customer relationships with predictable, flat-rate monthly pricing. Each plan comes with shared numbers, collaboration tools, and more than 9,000 third-party integrations. Plus, you can make unlimited calls and texts in the US and Canada from toll-free and local numbers.

Confirm that Quo is the best VoIP.ms alternative by signing up for a free seven-day trial.

FAQs