61 calls
were handled by Sona in 2025
Terrance Kwok team analytics
- April was your team's highest Sona volume handled month.
315 calls
were handled by your team in 2025 (incoming & outgoing)
- April was your team's highest call volume month.
328 call minutes
were clocked by your team in 2025.
- Your team spent the most time on the phone in March.
- 266 of your call minutes were transcribed, ensuring you have a record of what was said and next steps.
399 messages
were sent and received by your team in 2025
- October was your highest message volume month.
Wednesday at 10 AM ET was your busiest call time in 2025
Your activity
Calls
255
Outgoing calls
101
Answered calls
38
Missed calls
116
Call minutes
290
After hours missed calls
0
Sent messages
67
Messages received
454
That's a wrap
on 2025