Blog / Meagan Shelley
Meagan Shelley
Meagan is a professional writer in VA that has covered business phone communication since 2021. If she's not helping companies navigate VoIP technology, she's helping companies craft their own stories.
Articles by Meagan
Published June 24, 2026
Multi-line phone systems: Why cloud wins for SMBs
You're just about to close a brand-new customer when another number flashes across your screen. You’re so close to sealing this deal and you don’t want to hang up. So you let the call go to voicemail. But when you try to call back, no one picks up. There goes another potential customer. If your…

Published June 24, 2026
Building a lead tracking system for your small business
You were out of the office for just a few minutes — but that’s all it took to get a new voicemail. So you plan to call back after lunch. Except you get interrupted by a last-minute job. The next day, when you have a minute to catch up on phone calls, you find the…
Published June 23, 2026
Get a virtual phone number for your business in 5 mins or less
Learn the benefits of virtual phone numbers and how to get one in this article.

Published June 16, 2026
How to build an effective customer follow-up system
Customer expectations are at an all-time high. Here’s how to create an effective customer follow-up system that exceeds their expectations.

Published June 11, 2026
CRM Phone Integrations: A Practical Guide
Looking to connect your phone and your CRM? We cover four ways you can do so in this article.

Published June 11, 2026
10 Best painting contractor software for SMBs
Most painting contractors use a mix of scheduling apps, spreadsheets, and cell phones to keep their business humming. But as your workload grows, you might need even more tools. And when those tools don’t work together, things can get frustrating fast. Figuring out which ones make sense for your stage of business growth can help…

Published June 10, 2026
11 Quo (OpenPhone) Alternatives: See why they fall short
Want a biased breakdown on why our alternatives fall short? Here are 11 tools that don’t match up to Quo.

Published June 7, 2026
Best phone systems for painting contractors & businesses
In the early days of your painting company, a basic business number might’ve been enough to handle customer communication. But if your business is quickly growing, it’s become a lot harder to stay on top of customer calls, potential leads, and follow-ups. A dedicated business phone system can prevent you from painting yourself into a…

Published June 4, 2026
What is an automated receptionist?
Want an automated receptionist for your business? Learn what it is, how it works, and how to pick the best option.

Published June 1, 2026
13 Best sentiment analysis tools for voice, text, and social
If you’re looking for a sentiment analysis tool, look no further. Here are the 13 best sentiment analysis tools for voice, text, and social media data.

Published May 28, 2026
The 11 best RingCentral alternatives for your business
Get the rundown on RingCentral alternatives and which one comes out on top.

Published May 19, 2026
Spruce Health pricing: Are the hidden fees worth it?
A healthcare communication app like Spruce Health can seem like a good fit for practices handling lower patient volume. But as your team grows, limitations around Spruce Health’s pricing and features can cause friction. We’ll explain everything you need to know about Spruce Health’s pricing in this article, including its: We also explore a Spruce…
