Blog / Clare O'Connor
Clare O'Connor
Clare is a writer and editor, producing editorial content @ Quo. She's worked as a staff writer at business outlet Forbes and led storytelling at consumer tech brand Bumble.
Articles by Clare
Published September 9, 2026
How M&M Skylights triages 80 leads a month without adding headcount
M&M Skylights uses Sona for lead capture to triage 80 leads a month across two states and a five-person team.
Published August 24, 2026
How Integrity Pool Service saves 16 hours per month on follow-ups
Ashley Carter kept marking the same message as unread, hoping someone else would get to it first. Most of the time, nobody did. So, she'd handle it herself. Ashley and her husband started Integrity Pool Service, a pool cleaning company serving Harker Heights and the surrounding Bell County area in central Texas in 2022. They’re…
Published July 10, 2026
Dog days: How one entrepreneur rebuilt her business after nearly losing it
Here's how Erica Krupin brought her dog waste cleanup business back from the brink of collapse.
Published June 12, 2026
Quo Tasks: Callbacks, job details, and follow-ups in one place
Quo’s new Tasks feature lets you create action items directly from customer conversations. Here’s how small businesses are using it to follow up faster and stop dropping the ball.
Published May 11, 2026
23 Claude prompts to get more out of every conversation in Quo
Connected Claude to Quo? Here are 23 prompts to follow up faster, coach your team, and learn from every customer conversation — no AI expertise required.
