Does using MCP to send texts cost extra?

The MCP integration itself is included with every Quo plan. Sending texts via MCP uses Quo API messaging credits. See quo.com/pricing for details.

Business Phone MCP: Surface Insights and Follow Up Faster with Quo

Q: Do I need any coding knowledge to set up the Quo MCP?

No coding knowledge is required. There is no manual configuration. An admin connects the workspace through a standard login and the integration is live immediately. If you can log in to Quo, you can activate this.

Q: Is it safe to connect my business phone to AI tools?

Your AI assistant can only perform actions your Quo account already permits. It cannot access anything extra or hidden. Before sending a text or creating a contact, the AI assistant asks for your approval. You can remove the integration from your AI assistant's settings at any time.

Business phone MCP: Surface insights and follow up faster

Connect Quo to your team’s Claude or ChatGPT account. Surface call and text insights, send texts to your customers, and manage contact data, right from chat.

Available with every Quo plan

Get started in Claude

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Uncover insights across your calls and texts

You don’t have time to review dozens of calls every day, but AI does. See where leads are running into bottlenecks and dropping off. Get specific call coaching recommendations you can implement immediately.

Try this prompt: Pull my last 50 calls on [my business phone number]. What are customers complaining about most? Group the issues by theme and tell me how many times each came up.

Send batch follow-up texts to contacts

Drowning in messages from your customers? A business phone MCP can help you follow up with bulk replies. You can either draft follow-up texts and send them yourself or have Claude or ChatGPT send them on your behalf.

Note: Sending texts with MCP uses Quo API messaging credits.

Try this prompt: Pull my recent messages from [my business phone number]. For anyone I texted in the last 24 hours who hasn't replied, send a short, friendly follow-up.

Automatically update your address book

Keep your contact data up to date. With MCP, you can ask Claude to update contact information based on your most recent call transcriptions.

Try this prompt: Pull my last 20 call transcripts on [my business phone number]. If any customer gave a new email address, phone number, or mailing address during the call, update their Quo contact.

"Quo already makes it possible to keep up with the higher volume of customer interactions that comes with growth, and is now delivering invaluable insights in seconds, complete with real quotes from actual customer conversations. That is gold."

Jacques Bastien

Co-Founder of Chery Maids

Read customer story

How to set up your business phone MCP

Connect Quo to Claude

1. Open Claude, then go to Settings and Connectors.
2. Click Browse connectors, find Quo, and click Connect.
3. On the next screen, click Allow.
4. Ensure you’re logged in to the Quo account that you want to connect.

Connect Quo to ChatGPT

1. Open ChatGPT and go to Settings and Apps.
2. Click Explore apps, find Quo, and click Connect.
3. Click Sign in with Quo.
4. On the next screen, sign in to your Quo account.

Quo MCP prompts

Get started with these custom prompts

Get 20+ more prompts from our Claude prompt guide.

Weekly briefing

Pull my calls and messages from [my business phone number] for the past week. Give me a summary: how many calls, how many texts, any missed calls, how many people asked for a quote vs last week, and any conversations that still need follow-up.

Followup from a voicemail

Pull the voicemail I just got on [my business phone number]. Draft a text reply that addresses what they called about and offers to set up a time to talk.

Sales coaching review

Pull the transcript from my team’s last call with the customer at [customer's phone number]. Tell me what happened, what the rep did well, and what they should do differently next time. Include a script they can practice.

The #1 virtual phone solution for fast-growing businesses

See why thousands of businesses prefer Quo as their business phone.

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Make unlimited calls with local and toll-free numbers

Sign up for as many numbers as you need with Quo. Local US and Canadian numbers help you build familiarity with your customers.. North American toll-free numbers help you appear professional to them when you expand.

Assign dedicated numbers to team members or share them across different departments. Need more numbers? Additional numbers cost $5 per number per month.

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Collaborate better with your team

Stay aligned as a team with Quo. Split responsibility for incoming calls and texts with shared numbers. See what your colleagues are working on with shared inboxes.

Handle customer requests quickly with internal threads. Just tag a team member next to a customer conversation. No need to switch to a different app.

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Call management made easy

Route your incoming calls the way you want with Quo. Set up powerful call flows easily with our drag-and-drop call flow builder.

Choose how your team receives calls with ring groups. Calls can reach your team simultaneously or in custom batches. Give your customers the ability to navigate across departments with an IVR phone menu. Always have a backup routing option in place. Send calls to voicemail or to Sona, our 24/7 AI voice agent.

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Advanced features to help you text smarter

Send more messages in less time to customers with Quo. Send both SMS and MMS messages in our platform.

Reply to customers automatically with SMS auto-replies. Schedule texts in advance based on your customer’s time zones. Answer routine questions faster with pre-written text templates, or snippets.

Send automated text messages to your customers with our Zapier and Make integrations. Set up text workflows for appointment confirmations or appointment reminders. For example, when a customer submits a web form, you can automatically send a text sharing next steps.

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Make admin work disappear, with no add-ons

Automate your team’s repetitive work with Quo. Automatically record calls and generate AI call summaries and call transcriptions. Log your calls and texts in your CRM with our third-party integrations. Analyze past calls faster with our Claude and ChatGPT integrations. You can also tag calls with custom labels using AI call tagging.

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Offer better work-life balance to your team

Give your team peace of mind with Quo. Set business hours and route calls based on time of day. Let your team create their own work schedules based on their shift times. When your team members are busy with other customers, they can turn on Do Not Disturb to mute phone notifications.

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Call and text from anywhere in the world

Quo travels with your team wherever they go. Take calls from home, the office, or on the go. All you need is a compatible device and an internet connection.

Download Quo for Mac, Windows, iOS, and Android devices. You can also access your Quo workspace directly in your browser. Sign up today for free with our seven-day trial.

No hidden fees

Find out how much you’re investing in your business phone solution upfront on our pricing page.

View pricing

Frequently asked questions

Can’t find the answer here? Check out our Resource Center.

Why can’t I find my Quo number in Claude or ChatGPT?

Make sure you’re using the full number with country code, like +14155550100. You can also use the number ID from your Quo settings.

Is our call and text data sent to train AI models?

No. The integration follows strict data minimization principles. The AI only receives the specific information required to complete a requested task, such as a contact name or a conversation summary. It doesn't have unrestricted access to your workspace or call recordings.

How is this different from the previous MCP integration?

Previously, users had to manually configure server URLs, authentication, and OAuth flows. Most customers never completed the setup. This is now a certified native integration listed directly in the AI connector directory — activation takes one click.

Do I need any coding knowledge to set up the MCP?

You don’t need coding knowledge to use the Quo MCP. There's no manual configuration. An admin connects the workspace through a standard login, and the integration is live immediately. If you can log in to Quo, you can activate this.

Is it safe for me to connect my business phone to AI tools?

Your AI assistant can only do what your Quo account already allows. It can’t access anything extra or hidden.

Before sending a text or creating a contact, your AI assistant asks for your approval. Plus, you can remove the integration from your AI assistant’s settings anytime you want.