Text customers without using personal numbers or working alone — your team collaborates behind the scenes while customers get one consistent, business-focused experience.
Text anything
Photos, videos, audio, files, GIFs — whatever customers send or need to see, your team can handle it all from one interface.
Coordinate responses
Internal threads let your team collaborate on responses while customers see one unified, professional voice.
Stay responsive
Auto-replies, scheduled messages, and smart templates keep conversations moving even when you're in meetings, with family, or asleep.
Customers expect professional replies, not personal numbers or missed messages
Stop the "did anyone respond to this customer?" panic
Shared text conversations mean everyone sees what's been said, so no customer gets ignored or gets three different answers to the same question.
Group messaging
Separate work calls from personal life
Text customers from your business number across your whole team, so you can take vacations, or set boundaries without losing customer relationships.
Shared numbers
Look responsive even when you're swamped
Auto-replies and scheduled messages keep customers informed while you handle other or are off-hours, so they feel heard without you being glued to your phone.
Auto-replies
0
Missed messages
The advanced auto-reply features make me look like a hero. I can auto-reply for contact beyond normal work hours. I can set a text auto-reply even for missed phone calls. My customers think that I'm always on top of things, even when I am offline for the night.
Design your call routing visually with drag-and-drop simplicity - see exactly how calls will flow, easily set up after-hours menus, route VIP customers to specific team members, and make changes without technical headaches or disrupting customer experience.
Harness the power of AI to generate transcripts and automate note-taking using advanced speech-to-text technology. Call summaries make it easy to get context from previous conversations in seconds while suggesting next steps.
Sona, your AI agent, answers calls 24/7, handles common questions, captures key details, and ensures every customer interaction is logged. It’s like having an always-on receptionist — so you can focus on growing your business.
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