Security

Your customer data stays secure and protected

Your customers trust you with their information. You trust us with yours. We take that responsibility seriously with enterprise-grade security that protects every call, text, and conversation.
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Built secure from the ground up

Security isn't a feature we added later. It's woven into everything we do. From how we encrypt your data to how we train our team, we're committed to keeping your business communications safe.

Data encryption

Your conversations stay private. We encrypt all data in transit using TLS 1.2+ and at rest using AES-256 encryption. Whether you're texting a customer or storing contact details, your information is protected with the same encryption standards used by financial institutions.

SOC 2 Type II certified

We've proven our commitment to security. Our SOC 2 Type II certification means independent auditors have verified our security controls, not just once, but continuously. We're held to the highest standards for protecting your data, and we maintain that standard every single day.We encrypt all data in transit using TLS 1.2+ and at rest using AES-256 encryption. Whether you're texting a customer or storing contact details, your information is protected with the same encryption standards used by financial institutions.

HIPAA compliant

Healthcare businesses can trust Quo. Our HIPAA compliance means you can confidently use Quo to communicate protected health information. We've implemented the technical, physical, and administrative safeguards required to keep patient data secure and compliant.

Infrastructure security

Your data lives in safe hands. We host on AWS and Google Cloud Platform, leveraging their enterprise-grade security infrastructure. This means your data benefits from multiple layers of protection, from physical data center security to network-level defenses.

Access controls

Your team sees what they need to see. Role-based permissions ensure team members only access the conversations and data relevant to their work. Add or remove access in seconds as your team changes.

Multi-factor authentication. Add an extra layer of protection to your account with MFA. Even if credentials are compromised, your account stays secure.

Single sign-on (SSO). Centralize access control through your identity provider. Manage Quo access alongside your other business tools for simpler, more secure team management.

Data privacy

We don't sell your data. Ever. Your customer information is yours, not ours to monetize. We don't share, sell, or use your data for anything beyond providing you with excellent service.

You control your data. Export your conversations, contacts, and call history whenever you want. If you decide to leave Quo, you can take your data with you. No lock-in, no hassle.

Transparent privacy practices. Our privacy policy is written in plain language because we have nothing to hide. You should know exactly what we do with your data.

Compliance you can count on

Meeting regulatory requirements is just the beginning. Beyond SOC 2 and HIPAA, we stay current with privacy regulations including GDPR and CCPA. As regulations evolve, so do our practices.

Business Associate Agreements. Healthcare organizations can execute BAAs with us to ensure HIPAA compliance for your use of Quo.

Reliable uptime

Your business phone needs to work. We maintain 99.999% uptime with redundant systems and automatic failover. When your customers call or text, Quo is there.

HIPAA compliance built in

Healthcare providers get enterprise-grade security. Every patient conversation meets HIPAA standards.
Simple setup – Sign your BAA and you're protected.
Transparent pricing – Full HIPAA compliance on Business and Scale plans.
Easy to use – Security that protects PHI without slowing down your team.