Blog / Michelle Deery
Michelle Deery
Michelle Deery is a business phone systems expert at Quo (formerly OpenPhone). She researches, tests, and writes about business phone systems to help small businesses find the best solution for their needs. Her insights come from hands-on experience, making her a trusted voice in the industry. When she’s not writing, Michelle enjoys reading and walking her puppy, Waffle.
Articles by Michelle
Published April 3, 2026
Callback services explained: Benefits, limitations, and a better alternative
Growing businesses don’t miss calls because they don’t care. They miss them because their team is already busy, doesn’t have extra capacity, or it’s after hours. And as you likely know, if someone can’t get through quickly, they’ll usually hang up or move on. To avoid losing those opportunities, a lot of businesses rely on…
Published March 26, 2026
8 Best SMS messaging services for small businesses: Cost & features
Looking for the right text messaging service for your business? Check out nine options to get you started.
Published March 5, 2026
10 best VoIP providers in Canada compared
Want a Canadian number for your business? This in-depth guide covers 10 of the best Canadian VoIP providers for 2026.
Published February 5, 2026
Click-to-call: How it works and key benefits
Want to drive customer leads and conversions? Learn how using click-to-call on your website or from your business phone can help.
Published February 3, 2026
Non-fixed VoIP: The essential guide
Non-fixed VoIP numbers are the communication solution you may be missing out on. Learn what advantages they offer.
Published January 19, 2026
7 Alternatives to Skype for video and voice communications
If you need an alternative to Skype for your business, we’ll introduce you to seven other options for video conferencing and phone calls.
Published December 22, 2025
VoIP vs cellular: What should I choose for my business?
Running a small business is no walk in the park — you’re juggling managing a team, delighting customers, and making sure the lights stay on. With so much going on, the last thing you need is a phone system that holds back your growth. And let’s face it, with all the options out there, picking…
Published December 11, 2025
How voicemail to email works: + setup tips
Did you know you can send voicemails to email? Find out how it works along with how to get voicemails in your inbox.
Published December 11, 2025
What is a VoIP phone system? Benefits, types, FAQs, and more
Looking for the best phone system for your business? We’ll explain what a VoIP phone system is and why it should be at the top of your list.
Published November 30, 2025
VoIP vs PBX: A complete comparison
Understand the differences between VoIP vs PBX so you can make the best decision for your business.
Published July 31, 2025
How to save time with Quo and Jobber
Running a home service business means your hands are full — literally. Whether you’re booking a commercial cleaning, finishing a repair, or quoting a new job, there’s not much time left to handle the busywork that comes after. That’s why we built the Quo and Jobber integration. That way, you can take more repetitive admin…
Published April 2, 2025
RingCentral pros and cons explained for growing teams
Thinking about trying RingCentral? Or maybe you're already using it and starting to run into roadblocks. With phone, text, and video support, it might seem like it has everything you need. But once you dig in, the interface can feel clunky and harder to manage than expected. Between limited features on lower-tier plans, delays for…
