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10 Best VoIP providers in Canada compared

VoIP phone providers Canada

Whether you’re a Toronto startup or a Vancouver enterprise, choosing a Canadian VoIP provider is the modern choice for business communication. A VoIP phone service in Canada ensures you get local area codes and reliable service.

But there are dozens of different Canadian VoIP providers to choose from. As you start researching different options, it can quickly feel overwhelming. If your business is based in Canada or you’re looking to expand to the Great White North by getting a Canadian number, we’ve got you covered. Here’s a quick summary of the top providers:

  • Quo. Best for small and growing teams that need a business phone system with team collaboration and unlimited US and Canadian calling and texting.
  • RingCentral. Best for teams that use desk phones.
  • Ooma. Best for businesses that make frequent calls to Mexico and Puerto Rico.
  • 8×8. Best for larger organizations that need features like unlimited internet fax.
  • Dialpad. Best for large contact center teams that want AI-powered call monitoring and coaching.
  • net2phone Canada. Best for teams that want video conferencing included with their business phone system.
  • VoIP.ms. Best for businesses that want to make and receive calls from Microsoft Teams.
  • 1-VoIP. Best for teams that need SIP trunking support to connect an existing PBX phone system to make and receive calls using the internet.

Keep reading, as we’ll cover the 10 best Canadian business VoIP providers of 2026 in depth. 

The best VoIP services in Canada overview

Here’s how the 10 best Canadian VoIP apps compare on pricing, calling, texting, and free trial availability:

ProviderBest forStarting priceFree trialUnlimited calling to US & CanadaSMS/MMS to US & Canada
QuoSmall and growing teams needing a simple CRM and team collaboration$15 USD per user per month✅ 7-day free trial
RingCentralTeams needing desk phones$30 CAD/$20 USD per user per month✅ 14-day free trial with limitations✅, limited toll-free minutes✅, 25 messages per user per month
OomaTeams needing a simple VoIP with calls to Puerto Rico and Mexico$24.95 CAD/$19.95 USD per user per month✅ 30-day free trialRequires upgrade
8×8Larger organizations and contact centersContact for a quote✅ 30-day free trial
GoTo ConnectUnlimited phone number extensionsContact for a quote✅ 14-day free trial after sales callXOnly available in the US & Canada
DialpadAI-powered call monitoring$20 CAD/$15 USD per user per month✅ 14-day free trialFor US & Canadian customers only
net2phone CanadaVideo conferencing$134.99 CAD/$96.30 USD per user per month for up to five users
CalltureConnecting to PBX phone systems$34.50 CAD/$26.50 USD per month, plus extra minutes✅ 30-day free trial
VoIP.msMicrosoft Teams IntegrationPay-as-you-go pricing, $0.005 CAD per minute for making callsXX
1-VoIPSIP trunking$20.98 CAD/$14.97 per extension per monthXRequires upgrade

Let’s look at the best providers offering service in Canada in more detail. We’re admittedly biased, but let’s start with the number one solution for growing teams.

1. Quo: Best for growing teams

Canadian VoIP providers: Quo

Pros

  • Unlimited calls to the US and Canada
  • Unlimited SMS and MMS to the US and Canada
  • Shared phone numbers
  • Single-view inbox for all calls, texts, and voice messages with a contact
  • Snippets, auto-replies, and scheduled messages
  • AI-powered features like call summaries, transcripts, call tags, and AI voice agents
  • 7-day free trial

Cons

  • No two-factor authentication*

*Nearly all virtual phone numbers share this problem. For safety reasons, companies like Facebook, Instagram, and Google rarely let you authenticate accounts through a virtual phone number.

Quo is a modern business phone service designed to scale as your company grows. All you need is an internet connection to start taking calls from your computer, smartphone, or tablet — or mobile data if you’re on the go.

With Quo, you can get as many Canadian numbers as you want on our Starter plan at $15 USD per user per month. Then, just add more phone numbers as your team expands. Each user on your plan comes with one free North American, Canadian, or US toll-free number. Any additional numbers with Quo cost $5 USD per number per month.

Every Quo plan comes with unlimited calling and texting to Canada and the US. You can assign team members to their own numbers or work together from a shared number. With shared numbers, every member of your team can review the same inbox and split responsibility for incoming calls and texts. Assign follow-up action items to your coworkers with Tasks. You can also collaborate with team members using internal threads and mentions. These features make it easier to delegate tasks and follow up with customers.

Why businesses use Quo

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Quo can help you save time while texting and personalize your touchpoints with customers. For example:

  • Scheduled text messages help you send texts at the best possible time based on your customers’ time zones. This means your US contacts won’t get texts in the middle of the night.
  • Speaking of not having to stay glued to your phone, tools like auto-replies instantly connect with customers while you’re off the clock. You can automatically text customers when your team is busy or unavailable. That way, customers are in the loop and know what to expect. 
  • If you spend a lot of time answering similar messages, you can create message templates with snippets and save them for future responses. For example: ‘Thanks for reaching out to our Canadian text hotline.’ It’s easy to personalize canned responses and save yourself the trouble of typing the same thing a dozen times.
  • Help your team have more in-depth conversations with customers. With automatic call recording and AI-powered call summaries and transcripts, they don’t have to take notes on calls again. 
  • You can also use our third-party integrations to automate your workflows. Sync your calls and texts with your CRM with our CRM phone integrations. Or set up automated texting workflows with our Zapier and Make integrations. For example, when someone fills out a sales form, you can automatically send a welcome message.
  • Quo’s AI agent, Sona, can talk to customers on your behalf at any time, even outside business hours. It answers common questions, collects lead information, and even transfers calls to your team if needed.

Thousands of brands use Quo to connect with their Canadian prospects and clients. Don’t just take our word for it. See for yourself why thousands of businesses have a Canadian virtual number with Quo by signing up for a free, seven-day trial.

Key features of Quo

Quo pricing

OpenPhone Pricing

Canadian businesses can choose from three Quo plans:

  • Starter: $15 USD per user per month for call recording, voicemail-to-text, one new local or toll-free Canadian or US number per user, and more
  • Business: $23 USD per user per month for call transfers, phone menus, AI call summaries, analytics and reporting, our HubSpot and Salesforce integrations, and more
  • Scale: $35 USD per user per month for AI call tags, dedicated onboarding, and priority live chat, and email support, and inbound phone support

2. RingCentral: Best Canadian VoIP for desk phone rentals

Canadian VoIP providers: RingCentral

Pros

  • Unlimited calls to the US and Canada
  • Offers video conferencing

Cons

  • Major texting limits
  • Only includes 100 toll-free minutes per month on the base plan
  • Call recording storage limited to 90 days on all plans

RingCentral is a cloud-based phone system offering video, chat, and calling tools. It’s now one of the oldest VoIP solutions that still offers dedicated desk phone rentals.

You can use RingCentral to make unlimited calls in the US and Canada. You can also tap into their voicemail transcriptions to quickly review your voicemails. RingCentral also offers video conferencing so that all your customer calls can happen in one place.

Unfortunately, RingCentral’s platform has several limitations. When you look closer at the service and its features, you may notice some frustrating restrictions:

  • You can only send 25 texts per user per month on the Core plan. And since the platform only stores 5,000 texts per user, past messages with customers may disappear over time.
  • Toll-free numbers have just 100 pooled minutes if you purchase the base plan. The most expensive plan unlocks the maximum, which is still capped at 10,000 pooled minutes per month.
  • RingCentral only offers recording storage for up to 90 days — no matter how much you upgrade. 
  • While RingCentral offers a 14-day free trial, you’re limited to just five users and two desktop phones. 

If you want a VoIP software platform with fewer limitations, look for a RingCentral alternative.

Key features of RingCentral

RingCentral pricing

Canadian VoIP providers: RingCentral pricing

RingCentral’s pricing offers three different plans for you to choose from:

  • Core: $30 CAD per user per month for unlimited calls in the US and Canada, 25 messages, visual voicemail, and IVR
  • Advanced: $35 CAD per user per month for internet fax, automatic call recording, and CRM integrations
  • Ultra: $45 CAD per user per month for unlimited storage for files and recordings and device analytics
  • Customer Engagement Bundle: Custom price for everything in Ultra, plus access to the Business SMS Booster add-on and Call Queues Booster add-on

3. Ooma: Best Canadian VoIP for unlimited calling in Mexico and Puerto Rico

Canadian VoIP providers: Ooma

Pros

  • Unlimited calling in the US, Canada, Mexico, and Puerto Rico
  • Texting in the US and Canada

Cons

  • Call recording requires an upgrade 
  • Texting is not available on the base plan
  • Voicemail transcriptions require an upgrade

Ooma is a legacy cloud communications company serving home phone owners and small businesses. Their business line, Ooma Office, is available in the US and Canada. You can also make unlimited calls to Mexico and Puerto Rico.

Ooma offers the basic features you’d expect from a VoIP phone system in Canada. The base plan comes with a mobile app and an auto-attendant with IVR so callers can route themselves to the right team member or department. You can also forward calls to another number or device, which is helpful if you need to take your work on the road and won’t have internet service.

That said, Ooma’s Canadian platform has significant differences from the US version. If you live in Canada, for example, you can only send 100 text messages per month unless you upgrade.

Plus, many of the basic features you get with Ooma don’t make sense for distributed teams. You may not need overhead paging, analog fax machine support, or intercom systems, but you still have to pay for them.

Some of Ooma’s best features are locked behind paywalls. For example, you can’t make calls using the desktop app unless you pay for the Pro plan. This makes it harder to handle calls efficiently, especially for reps who spend most of their day working from a computer.

As you can see, Ooma is an expensive softphone solution that requires you to upgrade to access its best features. Even if you sign up for their most expensive plan, you won’t get unlimited text messaging on a Canadian VoIP number or unlimited toll-free minutes. If you want a phone without limits, you should look at a different Canadian VoIP business phone.

Key features of Ooma

  • Ring groups
  • Music on hold
  • Digital fax
  • Call transferring
  • Voicemail transcriptions require an upgrade

Ooma pricing

Canadian VoIP providers: Ooma pricing

Ooma’s pricing depends on where you’re located. If you’re buying a Canadian number while based in the US or Canada, here’s what you can expect to pay:

  • Essentials: $24.95 CAD per user per month for virtual receptionists, simultaneous ring groups, and unlimited calling in the US, Canada, Mexico, and Puerto Rico
  • Pro: $29.95 CAD per user per month for access to text messaging capped at 100 texts per month, the desktop app with calling, call recording, and call analytics
  • Pro Plus: $34.95 CAD per user per month for call queuing, up to 400 texts per month, hot desking, and integrations with Salesforce and Zapier

Keep in mind there’s a one-time activation fee when you sign up for an Ooma Office account. Pricing starts at $29.95 for one user on the Essentials plan.

4. 8×8: Best VoIP phone in Canada with unlimited internet fax

Canadian VoIP providers: 8x8

Pros

  • Unlimited calls to select countries and numbers
  • Internet fax

Cons

  • Clunky user interface
  • Limited storage for call recordings unless you upgrade
  • Must contact their sales team for pricing

8×8 is another cloud-based VoIP provider in Canada tailored to call centers and larger companies. Its Unified Communications plan offers unlimited calling to select countries. It also offers basic integrations with tools like Microsoft Teams. In addition, you’ll get access to AI insights and summaries, which means you can review more calls faster.

With 8×8, call recordings only stick around for 130 days unless you pay for the media cold storage add-on. Even then, this upgrade only stores files for up to 10 years. There’s no way to unlock unlimited storage, which could be an issue when storing context from past interactions.

Other limitations with 8×8 include:

  • No SMS support on toll-free Canadian numbers and shared virtual numbers.
  • No international text support. You can receive international messages from outside the US and Canada, but you can’t respond to them.

If any of this is a dealbreaker, you might want to consider some 8×8 alternatives.

Key features of 8×8

  • Unlimited calls in Canada and the US
  • Auto-attendants
  • Hot desking
  • Unlimited internet fax
  • In-app team chat

8×8 pricing

Canadian VoIP providers: 8x8 pricing

8×8’s pricing is no longer listed online. The best way to get accurate pricing is to request a quote.

5. GoTo Connect: Best Canadian VoIP for unlimited phone number extensions

Canadian VoIP providers: GoTo Connect

Pros

  • Unlimited calling to the US and Canada
  • Zendesk integration, with an upgrade
  • Unlimited phone number extensions

Cons

  • Standout features require upgrades, including shared inboxes
  • SMS limits on the base plan
  • No unlimited toll-free minutes
  • No transparent pricing

GoTo Connect is a VoIP service provider available to businesses in Canada. You can use the platform to create an unlimited number of phone number extensions. You can also set up virtual meetings using video conferencing tools.

There are a few other standout features. GoTo Connect has real-time analytics so you can generate insights about customer interactions.

You can also tap into shared inboxes and custom reporting dashboards, although these are only available with an upgrade.

As you may have noticed, GoTo Connect is somewhat limited compared to other business VoIP phone services. The platform offers just 1,000 pooled toll-free minutes per month shared between users on every plan.

Plus, you can’t text customers outside the US or Canada. Each user also gets a limited number of message credits per month, but the exact amount isn’t shared publicly and depends on your region. After you’ve used up your credits, each additional message costs $0.00715 CAD.

And since GoTo Connect doesn’t provide the cost of its pricing plans, you can’t estimate your monthly costs unless you contact their team for a quote. While they offer a 14-day free trial, you also have to contact sales to access it. 

Key features of GoTo Connect

  • Local, vanity, and toll-free Canadian numbers
  • Unlimited extensions
  • Additional numbers
  • Auto-replies to callers who aren’t saved as a contact
  • Desktop app and mobile app

GoTo Connect pricing

Canadian VoIP providers: GoTo Connect pricing

Like 8×8, GoTo Connect’s prices are no longer publicly listed. The only way to get an up-to-date quote is to contact customer support.

6. Dialpad: Best for coaching large contact center teams

Canadian VoIP providers: Dialpad

Pros

  • Unlimited calls in your country, the US, and Canada
  • 14-day free trial

Cons

  • Must upgrade to Pro to have multiple phone numbers
  • SMS and MMS are only available in the US and Canada
  • Limited to 250 SMS per user per month

Dialpad is a business VoIP service designed for contact centers and large enterprises. It comes with features like a coaches leaderboard, which helps supervisors coach better. They can use metrics like average scorecard grade and average hold time to provide feedback. Using Dialpad, you can also route messages from different channels into one place. 

Canadian VoIP providers: Dialpad contact center

The biggest benefit of having a Canadian number with Dialpad is unlimited phone calls in Canada and the US. However, several necessary features are missing from the Standard plan.

With Dialpad, you can’t:

  • Add additional numbers unless you upgrade to the Pro plan at $30 CAD per user per month, which also requires a three-user minimum
  • Integrate with tools outside of Google Workspace or Microsoft 365 unless you pay for the Pro plan 
  • Send SMS or MMS messages if you’re outside the US or Canada 
  • Guarantee 99.9% uptime unless you pay for the most expensive plan
  • Access unlimited domestic texting to the US and Canada 

Dialpad’s inability to guarantee your uptime could be a major problem as your business expands. Even a 1% loss in uptime could cost you thousands of dollars. If you’re concerned about its reliability, you should take a look at a few Dialpad alternatives.

Key features of Dialpad

  • SMS and MMS support
  • Unlimited calling in Canada and the US
  • Video conferencing tools
  • Voicemail transcriptions
  • Call recording

Dialpad pricing

Canadian VoIP providers: Dialpad pricing

Dialpad pricing includes three different options:

  • Standard: $20 CAD per user per month, billed annually for unlimited calling to US and Canadian numbers, three ring groups, auto-attendants, and voicemail transcriptions
  • Pro: $30 CAD per user per month, billed annually for multiple numbers, most integrations, 25 ring groups, hold queues, and a minimum of three users
  • Enterprise: Inquire for a quote for 99.9% uptime, unlimited ring groups, dial-by extensions, and a minimum of 100 users

7. net2phone Canada: Best for video conferencing

Canadian VoIP providers: net2phone Canada

Pros

  • Unlimited calling to Canada
  • Video conferencing

Cons

  • Some users mention poor call quality
  • Limited toll-free minutes

net2phone Canada is a VoIP provider located in Ottawa, Ontario. They offer video conferencing, so small teams can host customer calls and team meetings without paying for a separate video conferencing tool.

Unfortunately, many users suggest there are consistent problems with net2phone Canada. In addition to poor billing and call quality issues, reviewers mention a lot of downtime.

Other limitations of net2phone Canada include:

  • Call recording is a paid add-on on the base plan
  • No integrations with tools like Microsoft Teams unless you pay for an add-on
  • Pricey additional toll-free minutes once you exceed the allotment on your plan, starting at $0.05 per minute
  • Minimum of three users required, with smaller teams paying more per user

While net2phone Canada may be a good bare-bones service, it’s not a robust business phone solution for growing brands.

Key features of net2phone Canada

  • Unlimited calls nationwide
  • Auto-attendants
  • Call forwarding
  • Ring groups
  • Integrations with Salesforce, with an upgrade

net2phone Canada pricing

Canadian VoIP providers: net2phone

net2phone Canada can get expensive for small teams searching for a small business plan. The fewer users you have, the more you pay per month.

You’ll also need at least three users to sign up. Here’s what you can expect to pay for a team of three to five reps and what each plan includes:

  • Essentials: $33.33 CAD per user per month for web and mobile apps, unlimited nationwide calling, deskphone rental, auto attendants, and limited video conferencing
  • Professional: $37.99 CAD per user per month for internal group messaging, call recording, Zapier integration, and 2,000 toll-free minutes per account
  • Ultimate: $45.99 CAD per user per month for video conferencing with webinar and live stream, Salesforce integration, voice call sentiment analysis, and 5,000 toll-free minutes per account

8. Callture: Best legacy Canadian VoIP business phone provider

Canadian VoIP providers: Callture

Pros

  • Unlimited outgoing and incoming calls in Canada
  • Simple pricing model
  • 30-day free trial

Cons

  • Confusing user interface
  • Users report hard-to-reach support
  • Bare-bones features that make it difficult to scale
  • No auto-replies or snippets

Callture is a legacy VoIP provider in Canada, founded in 2004. It offers business VoIP services with a simple pricing model. All plans offer the same basic features — IVR, multiple extensions, on-hold music, and more. You can also set up extensions for every rep or department, and each can deliver a different message to your customers.

Since Callture works with PBX phone systems, users have many hardware options. There’s also a mobile app available, although it’s fairly outdated.

Unfortunately, the term ‘outdated’ describes a great deal of Callture’s platform, including its clunky UI. It doesn’t have many features for team collaboration and doesn’t offer advanced features like auto-replies or AI message templates.

Unless you already use a PBX phone system, Callture is likely not the best option for your business.

Key features of Callture

  • Unlimited inbound and outbound calls from Canada
  • Dial-by-name directory
  • Custom voicemail
  • Conference calling with a maximum of 10 participants
  • HD voice

Callture pricing

Callture charges $34.50 per user per month across all its pricing plans.

Each tier comes with the same basic features:

  • Unlimited incoming and outgoing calls to Canada and the contiguous US
  • Internet fax number
  • First month free, capped at 60 minutes
  • Free tech support

Once you pay for two users or more, you’ll get a toll-free number.

9. VoIP.ms: Best for Microsoft Teams Integration

VoIP.ms

Pros

  • Toll-free number support
  • Virtual fax

Cons

  • Charges per minute for local calls
  • Call recording costs extra

VoIP.ms is a Montreal-based VoIP provider that’s been around since 2007. It offers basic phone features like three-way calling, call forwarding, and virtual fax. Beyond these tools, VoIP.ms integrates with Microsoft Teams, which could be helpful if your team uses the platform for internal communication. With the integration, you’ll be able to make and receive business calls from the Teams app instead of switching between different tools.

But unlike other Canadian providers, VoIP.ms charges based on how much you use the service. In Canada, local calls cost $0.005 per minute to make and $0.009 per minute to receive. You’ll also pay $0.0025 per minute to record calls and $0.0075 for each text you send.

This pricing model can make it harder to scale your business because your monthly bill can be difficult to predict.

Key features of VoIP.ms

  • SMS and MMS support
  • Virtual fax
  • Conference calling
  • Voicemail transcription

VoIP.ms pricing 

Canadian VoIP providers: VoIP.ms pricing

VoIP.ms has a pay-as-you-go pricing model. Here’s what you can expect to pay if you have a Canadian phone number:

  • $1.10 CAD per number per month
  • $0.005 CAD per minute for making calls
  • $0.009 CAD per minute for receiving calls
  • $0.0025 CAD per minute for call recording
  • $0.05 CAD per minute for call transcriptions

10. 1-VoIP: Best for SIP trunking

Canadian VoIP providers: 1-VoIP

Pros

  • SIP trunking support
  • Business hours

Cons

  • No third-party integrations
  • Call recordings only stored for seven days

1-VoIP offers residential and business VoIP services with 99.999% uptime. It provides features like phone menus that let callers route themselves to the right rep or department. You can also set business hours to control when calls ring, forward, or go to voicemail. That way, your team doesn’t have to answer business calls after they’ve finished work for the day.

However, some of 1-VoIP’s features are better suited to larger companies. For example, it offers SIP trunking support, which connects an existing desk phone system to the public telephone network over the internet. It also offers call queues, so callers can wait on hold until someone’s free to answer. If you run a small or growing team, you may not need these features or the extra complexity that comes with them.

1-VoIP also doesn’t integrate with third-party apps, which can make it harder to connect your phone system with the tools your team already uses. And while you can record calls, 1-VoIP only stores recordings for seven days. That doesn’t give you much time to go back to past conversations when you need to check what a customer said or get a new rep up to speed.

Key features of 1-VoIP

  • Call recording
  • Call transfer
  • Call forwarding
  • Auto attendant

1-VoIP pricing 

Canadian VoIP providers: 1-VoIP

All three 1-VoIP business plans include the same 40 features, such as call queues, auto-attendants, and virtual fax. The main difference is how you pay for calls and whether your plan includes phone hardware.

Here’s how the plans compare:

  • Metered: $14.97 per extension per month for calls billed at $0.02 per minute in the US and Canada
  • Corporate: $19.97 per extension per month for unlimited calling in the US and Canada
  • Professional: $34.97 per extension per month for unlimited calling, an office phone, and a business phone number

How much does a VoIP provider in Canada cost?

A VoIP provider in Canada can cost anywhere from $15 to $80 per month. Pricing factors include:

  • Pricing model: Some providers charge teams per-user pricing. Others charge a flat monthly rate. 
  • Premium features: Want third-party integrations or priority support? You may have to upgrade to a higher-tier plan to access those features.
  • Add-ons: Calling and texting are usually included in a provider’s plans. However, features like call recording, transcriptions, and multi-level auto attendants are often only available as add-ons. 

Quo is designed for small teams and fast-growing businesses. Our scalable pricing reflects that. Our Starter plan costs $15 USD per user per month.

How we rated the best Canadian VoIP providers

Our team took a deep dive into the most popular and top-rated VoIP phone systems available in Canada. We signed up for free trials, tested features firsthand, and looked at user reviews on sites like G2 and Capterra. Based on that research, we landed on our top 10 VoIP providers based on these eight factors:

  1. Customer support. How easily can you get the answers you need? How helpful are the support reps?
  2. Cost-effectiveness. Money is something small businesses need to consider. That’s why we only listed business platforms with cost-effective, scalable prices.
  3. Features. We looked at VoIP plans in Canada that offer the tools your business needs to grow. Then, we selected the best candidates to include in our final lineup.
  4. Integrations. We chose platforms with third-party integrations your business uses now or in the future. This includes several popular tools, like CRMs, webhooks, and APIs.
  5. Customer reviews. What are current or past customers saying? We combed through reviews to see how satisfied customers were with the provider and its reliability. 
  6. Scalability. You don’t want to spend resources switching VoIP providers once your business starts to grow. How scalable is the business phone system? Can you unlock more advanced features as you grow? Is it easy to add remote teams to your workspace?
  7. Security. Security is important to prevent hackers from gaining access to confidential information. The best communications platforms offer multiple forms of security so you can rest easy knowing your data is safe. For example, a provider like Quo is SOC 2 Type II certified, which means our security controls are independently audited on an ongoing basis.
  8. Ease of use. We analyzed which platforms are easy to navigate and don’t have a steep learning curve. It should be easy to get started with a communications solution and quickly get the rest of your team up to speed.

8 key features to look for in a Canadian VoIP provider

There are a lot of different Canadian VoIP providers to choose from, but only a few provide the tools and features modern businesses need.

Here are eight you should look for while narrowing down your list:

Canadian VoIP providers: Shared phone numbers in Quo
  1. Shared numbers. With shared numbers, all members of your team can split responsibility for incoming calls and messages. Everyone on the shared number can collaborate in-platform and delegate tasks when they run into problems. Also, your managers have clear oversight of all the conversations between your team and your contacts.
  2. Call routing. Call routing helps your team with incoming call management. You can customize incoming calls based on your team’s preferences. Plus, talk to customers when your team is available and provide backup routing options after business hours. 
  3. Unlimited calls to the US and Canada. Your business needs to reach US and Canadian customers without paying extra for inbound or outbound calls. Choose a provider that gives you access to unlimited US and Canadian VoIP calling at no extra cost. 
  4. Call recording. Keep track of what customers shared with you and avoid any future disputes with call recording. Some providers offer on-demand recording, while others provide automatic call recording as well. Prioritize providers that also give you call summaries and transcripts once a call has been recorded. 
  5. Third-party integrations. Share your calls and texts where your team works. Third-party integrations make it possible for your team to sync call and text data with your CRM, Slack workspace, or email. It saves time for your team and shares updates where they matter.
  6. Automated text messaging. Automated texting helps your team always send the right message at the right time. Choose a provider that offers SMS auto-replies, scheduled texts, and pre-written text templates. If they offer Zapier and Make integrations, you can create automated texting workflows. For example, you can automatically send appointment confirmations and reminders. 
  7. Conversation threads. With threads, your team can tag each other in customer conversations. Assign follow-up tasks or respond to customer requests as a team. You don’t have to toggle between multiple apps to work together. 
  8. AI voice agents. The best AI voice agents let you reduce your missed calls and keep track of new leads. Quo’s AI voice agent Sona offers 24/7 call coverage, even when your team isn’t working. It can answer questions, take messages, send texts, and transfer calls to available team members.

Get a number that supports your presence in Canada with Quo

Quo mobile and desktop apps

There’s a lot to consider before buying a Canadian number — and dozens of factors to weigh while picking the right phone service. But if you’re looking for a competitive business phone system with flexible plans and a user-friendly interface, Quo ranks at the top of the list.

We’ve helped companies big and small build better relationships with their customers. Our customers do this with our automations, AI receptionist, third-party integrations, caller ID, SMS API, and shared numbers. 

You can buy as many Canadian numbers as your team needs, then delight your customers with the help of our platform.

Start a seven-day free trial to see why thousands of brands use Quo for their business phone communications in Canada.

Frequently asked questions about Canadian VoIP providers

How to get a Canadian VoIP number and set it up?

You can sign up for a Canadian phone number in a few minutes. Here’s what to do:

1. Create a Quo account and sign up for a seven-day free trial.
2. Choose a local Canadian number by city or area code, or pick a North American toll-free number if you prefer. You can also port any Canadian, US, or toll-free number your business already uses at no extra cost.
3. Once your number is active, download the Quo app on your phone or desktop, invite your team members, and configure your settings — things like call routing, voicemail, and business hours. You can start making and receiving calls right away.

What is VoIP?

Voice over Internet Protocol, or VoIP, refers to the technology that enables teams to make calls over the internet instead of traditional phone lines. Your VoIP provider converts your voice into digital data, sends it over the internet, and turns it back into audio for the person on the other end. VoIP numbers are virtual numbers that don’t require a physical SIM card to make calls. 

How does a VoIP system work? 

A VoIP service provider transforms text and audio into data packets, then uses a WiFi connection to reach a customer on the other end. You don’t need to rely on traditional carriers to grow your business or expand into new markets. You can make calls from your browser, smartphone, and other devices.

Why choose a VoIP provider in Canada?

VoIP technology can help Canadian businesses save money on phone service. Many providers include unlimited calling across Canada and the US. If you serve customers across the border and want to appear more local, you’ll also be able to get a US phone number in Canada.

Since calls work over the internet, you can use a computer or smartphone instead of being tied to a desk phone. Many Canadian VoIP providers like Quo also offer modern features like an AI voice agent, call transcripts, and phone menus.

How do I choose the best Canadian VoIP phone for business?

First, you should consider the key features your business needs. Then, cross off providers that don’t meet those needs. From here, you should narrow down your shortlist of VoIP phones in Canada and trial any platforms that pique your interest.

How does a VoIP phone compare to a landline or traditional phone system?

VoIP phones are generally cheaper than traditional landlines and on-premises phone systems, with many of the best solutions starting at $15 per user per month. On-premises phone systems can cost up to $1,000 per user, or roughly $1,380 CAD. Older analog solutions, including PBX, can cost $5,668 or more for a five-person team.

VoIP calls are transmitted over the internet rather than copper wires, so its works from almost anywhere. That way, your team can make and receive business calls on their laptops, smartphones, or desk phones without being tied to a physical office. Traditional landlines don’t offer that flexibility.

VoIP systems are also much easier to scale. Adding a new team member to a traditional phone system often requires new hardware and professional installation. With VoIP technology, it’s typically just a matter of adding a new user in your software dashboard. You also get ready-to-use features with VoIP software like call routing, call transcripts and summaries, and shared inboxes.

Can I switch my current phone number to a VoIP provider in Canada?

Yes, you can switch your current phone number to Quo within one to two weeks without worrying about service interruptions. Once you sign up for a seven-day free trial, you can port any existing numbers using our step-by-step porting guide.

Which Canadian VoIP providers offer toll-free numbers?

Most Canadian providers support toll-free numbers, but the details vary. Quo includes one free North American toll-free number per user on every plan. Others like RingCentral and GoTo Connect offer toll-free numbers but cap toll-free minutes monthly and charge one-time activation fees.

Which Canadian VoIP providers offer international calling?

A few Canadian providers go beyond US and Canada calling. Ooma includes unlimited calls to Mexico and Puerto Rico, while GoTo Connect offers unlimited calling to 50 countries. Most other providers on this list focus primarily on North American calling, with international minutes available at additional rates.