Blog / Phillip Paquette
Phillip Paquette
Austin, TX-based storyteller with a background in support operations that's helped businesses for 3+ years navigate virtual phone solutions. Passionate about sharing best practices for calling and texting.
Articles by Phillip
Published July 28, 2026
How to get a business phone number: Everything you need to know
Ready to stop using your personal number for work? Learn how to get a business phone number in three easy steps.

Published July 15, 2026
How to schedule texts on iPhone & Android
Find out how you can schedule a text message without messaging back and forth with a contact outside your working hours.

Published July 10, 2026
Business texting etiquette: 7 tips for modern professionals
Wondering what SMS texting etiquette applies in business settings? Our best practices can guide you.

Published June 4, 2026
Best phone systems for home service businesses: HVAC, plumbing, and more
For home service businesses, every phone call is a potential job.How you manage those calls directly impacts your ability to book work and deliver customer support. Many teams still use personal phones, old landlines, or disconnected tools. This can cause missed calls, poor communication, and slower response times. Modern VoIP services are a better choice…

Published April 14, 2026
10 best AI phone answering services for small business
Don’t have time to pick up the phone? Check out the best AI phone answering services for small businesses.

Published March 8, 2026
7 Best toll-free number service providers in 2026
Looking for the best fit toll-free number service for your business? One of these 8 might be what you’re looking for.

Published January 15, 2026
Local vs toll-free: What phone number should I get for my business?
Local or toll-free, which type of phone number should you get for your business? There are several things to keep in mind when deciding. We'll break them down is this post.

Published January 2, 2026
What is IVR? Interactive Voice Response explained
So what is IVR? Find out everything you need to know about it and how to select the right system for your team.

Published August 11, 2025
13 best IVR systems for small businesses in 2026
Want a good IVR system for your small business? We’ve gathered seven of the best so you can make an informed decision.

Published July 3, 2025
Best VoIP apps for iPhone: 7 top options for business in 2026
Whether you're a lean startup or an established business, you'll want to select a VoIP app that makes daily communications a snap.

Published June 26, 2025
19+ essential business phone features for growing businesses
Looking for a business phone provider? Find out which business phone features you should prioritize, like free domestic calling, number porting, and more.

Published May 13, 2025
What’s Phone Number Porting & How to Port Your Number Now
Porting helps you keep your phone number as you switch providers. This guide covers common questions about porting.
