10 Dialpad alternatives tested  + why they’re good

Looking to switch from Dialpad? Maybe you’re considering a new business phone system and want to explore your options. Or‌ you’ve used Dialpad and decided it’s not all it was cracked up to be.

We reviewed the most popular Dialpad alternatives so you don’t have to dig through endless sources. We looked at features, pros and cons, and real user feedback to help you compare options quickly. Plus, we pulled insights from places like Reddit and G2, and included tools for different needs — from solo operators to growing teams.

Read on to explore 10 Dialpad alternatives that may better suit your business.

How we picked the best Dialpad competitors

To build this list, we compared each provider’s real-world performance, user feedback, and overall value. Here are the criteria we used:

• Features: We looked for essentials like calling, texting, IVR, call routing, and AI tools. We also checked for team features like shared numbers and integrations.
  
• Ease of use: How simple it is to set up, switch numbers over, train a team, and use the app day-to-day.
  
• Security and compliance: Encryption, data protection, and whether the provider follows industry standards.
  
• Call quality and reliability: Real user experiences helped us test dropped calls, latency, and the app’s reliability.
  
• User feedback: We checked hundreds of reviews from Reddit, G2, and other communities. The goal was to see the issues that came up repeatedly and where each provider excels.
  
• Scalability: How easily the system lets you add new features, users, and numbers to accommodate growth.
  
• Customer support: How quickly users get help and the quality of troubleshooting.
  
• Pricing and total value: We compared plan tiers, per-user pricing, add-on fees, and what you actually get for the cost.

Why do businesses move on to Dialpad alternatives?

Dialpad works for some, but many businesses outgrow it or run into limitations that force a change. Here are some of those limitations.

Limited texting and productivity features

Dialpad advertises free texting to US and Canadian numbers. But there are several limitations with Dialpad’s SMS capabilities that make it less effective for growing businesses:

1. Some users report difficulty setting up texting:  Reviews mention long delays getting SMS fully enabled and confusion around registration requirements. They also report unresolved issues that prevent teams from texting customers reliably.
2. Limited outbound texting: Dialpad offers 250 outbound texts per user per month in the US, after which it charges for every message sent. 
3. No scheduled messages or text templates: Dialpad doesn’t offer scheduled texts or text templates to help teams save time.
4. Limited SMS auto-replies: Want to set up SMS auto-replies to respond to customers when your team is unavailable? Dialpad only lets you set auto-replies outside working hours or when you’re in Do Not Disturb mode. 

Time-consuming to set up with unexpected default settings

With Dialpad, you might assume a feature would work by default. But you likely have to enable it first. For example: 

• Only company admins can add a phone menu to a phone number.
• Team members can hide their caller ID and appear as unknown by default.
• To answer forwarded calls, you have to enable a forwarding prompt. This prevents incoming voice messages from going to the default voicemail app on your phone.

“[It] requires quite a bit of a learning curve for the Admin to take in to become fully proficient with everything. It also takes some time to work with and train the users … One of the key user preferences to receive notifications appears to be hidden deep in the app’s UI. That made it difficult to diagnose an issue that one of our users was having.” — G2

Dialpad pricing can get expensive quickly

Dialpad has user minimums on its higher tiers. This means you may end up paying for seats you don’t actually need. Several basic features are also locked behind more expensive plans. For example:

• The ability to buy additional numbers 
• Add more than three ring groups 
• Use any integrations beyond Google Workspace

On top of that, some features, like meeting transcripts, are add-ons with no easy way to find out how much they cost. This can make it harder to budget accurately.

Let’s break down Dialpad’s pricing:

• Standard: $15 per user per month for unlimited calls to the US and Canada, voicemail transcriptions, and one local number per account
• Pro: $25 per user per month with a three-user minimum for up to 25 ring groups, the ability to purchase additional numbers,  international SMS, and integrations with Zapier, HubSpot, Slack, Salesforce, and Zendesk
• Enterprise: Must contact for pricing, has a 100-user minimum,  extensions, unlimited ring groups, and integrations with Azure, Okta, and OneLogin

“[Dialpad has] lots of configuration options on how to set up your lines, but it’s pretty complex and expensive for a small business.” — G2

The TL;DR of the top 10 Dialpad alternatives: A comparison table

If you want to save yourself from unnecessary upgrades or to access collaborative VoIP phone features, a Dialpad alternative may be the way to go.

Need the TL;DR? Here’s a comparison of 10 Dialpad competitors:

Provider	Starting price	Unlimited calling to US & Canada	SMS/MMS to US & Canada	Shared phone numbers	Additional phone numbers
Dialpad	$15 per user per month	✓	For US and Canadian customers only	✓	Requires upgrade
Quo	$15 per user per month	✓	✓	✓	$5 per number per month
Grasshopper	$14 per month	✓	✓	Reuiqres upgrade	$9 per number per month
Vonage	$13.99 per user per month, might require one-year contract	✓	Local US and Canadian numbers only	✓	Starts at $4.99 per local number per month. Toll-free number costs start at $39.99 per month
RingCentral	$20 per user per month	✓, limited toll-free minutes	25 messages per user per month on the base plan	✓	$4.99 per number per month
Nextiva	$20 per user per month	✓	100 texts per user per month on the base plan	✓	Undisclosed fee
Google Voice	$10 per user per month, requires $7 per month Google Workspace subscription	✓	US customers only	X, Only offers ring groups with an upgrade	X
GoTo Connect	Contact for a quote	✓	For US and Canadian customers only	✓, Shared line appearance and inboxes only	Contact for a quote
Zoom Phone	$10 per user per month for metered plan	Unlimited inbound only with upgrade	US and Canadian numbers only	✓, Shared line appearance/delegation only	$5 per number per month
Aircall	$30 per user per month, three-user minimum	✓	✓	✓	$6 per number per month
8×8	Contact for a quote	✓	✓, US and Canadian numbers only	✓	Contact for a quote

Want to see how Quo, formerly OpenPhone, stacks up? Try Quo for free for seven days.

1. Quo: Best for growing businesses

Pros

• Free calling, SMS, and MMS messages in the US and Canada
• International calls and texts at affordable rates
• Shared inboxes and internal threads
• Voicemail transcriptions
• On-demand and automatic call recording
• AI-powered features — call summaries, transcripts, and an AI agent

Cons

• No verification through two-factor authentication*

*Nearly all virtual phone numbers share this problem. For safety reasons, companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.

Who should use Quo: Growing businesses that want to build customer relationships at scale

Quo is a modern VoIP phone system built for growing businesses. We help you close more sales, support customers, and grow your business. 

With shared phone numbers, you can assign multiple team members to the same number and share responsibility for calls and texts.  Once you sign up, every team member gets one free US, Canadian, or toll-free number. But don’t feel limited to one number per user. No matter what plan you have, you can add additional numbers for $5 per number per month at any time.

You can also leave internal notes for your teammates for seamless communication. Anyone with access to your shared number can make and receive calls or texts — no extensions or call routing needed.

Compared to Dialpad, Quo makes texting far more convenient. You won’t have to upgrade to a higher tier just for the option to buy more numbers or text with an international number. Your team can even save time texting with scheduled messages and templated texts, or snippets.

You can set up SMS auto-replies when your team is busy, so customers always receive a response when they call. 

You can also tap into AI features like:

• Summaries and transcripts. Summarize the highlights of recent calls. These can help your team get context for a conversation and collaborate more easily, even if they didn’t take the call.
• Suggested contacts. Automatically add new contacts to your address book based on voicemail and call transcripts. 
• Call tags. Automatically label your calls based on criteria that are important to you. This helps you identify ongoing trends and gain insights into your customer behavior.
• Sona, Quo’s AI agent. Sona answers calls 24/7, handles common questions, and captures key details. It’s like having an always-on virtual receptionist — so you can focus on growing your business.

If you’re tired of phone systems that are more trouble than they’re worth, Quo helps take the hassle out of communication. Then you’re free to focus on what really matters — your customers.

See for yourself. Try out Quo for free for seven days.

Key features of Quo

• Free calls and texts in the US and Canada
• Text from your computer, smartphone, or tablet 
• Affordable international calls
• Shared phone numbers
• Direct team messaging, internal threads, and other collaborative elements
• Call recording
• Voicemail transcriptions
• Auto-attendant with IVR
• Texting automations like auto-replies and scheduled messages 
• Integrations with business apps like Jobber, Zapier, and HubSpot CRM; connect other tools through Make and the Quo API

Quo pricing

Quo offers three pricing plans:

• Scale: $35 per user per month for AI call tags, dedicated onboarding, and priority chat and email support
• Starter: $15 per user per month for unlimited calls and texts, shared numbers, Zapier integration, and more
• Business: $23 per user per month to access phone menus with IVR, call transfers, analytics, CRM integrations, and more

How to switch and move your number from Dialpad

Want to port your number from Dialpad to Quo so you can keep the same phone number? The process is easy and free. Port in as many phone numbers as you need at no additional cost.

1. Create a Quo account.
2. Select a brand new number to use temporarily while you confirm that Quo is a great fit during your free seven-day trial. 
3. Submit a request to port your number in the Quo app. That’s it — we’ll take care of the rest.

2. Grasshopper: Best choice for multi-digit extensions

Pros

• Unlimited calling to the US and Canada
• Local and toll-free phone numbers are available
• Mobile and desktop apps are available

Cons

• Only one number per account unless you upgrade to the most expensive plan
• Limited productivity features
• Call recording requires an upgrade
• No third-party integrations besides Google Voice

Who should use Grasshopper: Small business owners who want to pay by phone numbers and extensions — not per user

If you’re looking for a business communications platform that supports solopreneurs and small businesses, Grasshopper may be an option. You won’t have to pay for additional users once you upgrade to the Solo Plus plan, which costs $25 per month. You also get unlimited calling and texting on all plans.

The caveat: Grasshopper lags behind other business phone options in terms of the features it offers. For example, it doesn’t offer shared phone numbers, call transcripts, or integrations aside from Google Voice.

Its platform and user experience are also more outdated compared to Quo, for example.  

Want to dive deeper into what sets Dialpad and Grasshopper apart? Check out our guide to Dialpad vs Grasshopper.

Key features of Grasshopper

• Voicemail transcriptions
• Call forwarding
• Virtual fax
• Call blasting with an upgrade
• Auto-replies, only to first-time callers
• Local and toll-free numbers, with additional numbers for $9 per month each
• Phone number extensions, with additional extensions for $3 per month each, and require an upgrade
• Call transfers with an upgrade

Grasshopper pricing

Grasshopper offers three plans — True Solo, Solo Plus, and Small Business. Here’s how much each plan costs:

• True Solo: $14 per month for one user, one phone number, and one extension
• Solo Plus: $25 per month for unlimited users, call recordings, one phone number, and three extensions
• Small Business: $55 per month for unlimited users, four phone numbers, and unlimited extensions

3. Vonage: Best for video conferencing

Pros

• Unified communications on every plan
• Unlimited phone calls in the US, Canada, and Mexico
• Offers APIs to automate texting

Cons

• Lots of hidden fees
• Critical business features like call recording and toll-free numbers are add-ons
• Limited SMS and MMS

Who should use Vonage: Midsize businesses that need flexible voice, messaging, and video options with APIs

Vonage offers voice, video, and messaging on mobile and desktop apps. If you need to build custom workflows, like automating reminder texts, its APIs give you that flexibility. While its starter features aren’t super robust, it offers virtual receptionists on the basic plan.

That said, Vonage’s pricing structure is confusing, with add-ons for features like call recordings. The prices for these add-ons aren’t clearly advertised, so you’ll have to reach out to sales. Some CRM integrations, like Salesforce, also have undisclosed monthly fees in addition to your base subscription.

These fees add up:

“I was drawn to Vonage because they advertise that prices start at $13.99 for a single line… But when I called to get set up, I was told that with taxes and fees, the monthly total would be between $26 and $30 — more than double the advertised rate. I understand that taxes and fees exist, but this level of markup feels deceptive.” — Trustpilot

Key features of Vonage

• Unlimited domestic calling
• SMS support
• Texting API
• Video meetings with an upgrade
• On-demand call recording with an upgrade
• Desk phone support with an upgrade
• Team messaging with an upgrade

Vonage pricing

Vonage offers three pricing plans based on the number of users you have. Here’s how much you’ll pay if you have a team of four or fewer users:

• Mobile: $13.99 per number per month for unlimited domestic calling, SMS and MMS, voicemail, virtual receptionists, and desktop and mobile apps
• Premium: $20.99 per number per month to access team messaging, video meetings, desk phone support, CRM integrations, and single sign-on 
• Advanced: $27.99 per number per month to access on-demand call recording, visual voicemail with transcriptions, and simultaneous ring

4. RingCentral: Best for desk phone rentals

Pros

• Voice, video, and text message capabilities
• Desk phone support
• Integrates with third-party apps

Cons

• Limited text messages
• Limited toll-free minutes
• Storage limits, even with an upgrade

Who should use RingCentral: Mid-sized companies that want to use VoIP but still need desk phones

RingCentral is a legacy call center software platform that offers video meetings, calls, and limited texting. It also lets you rent desk phones for your office, which is great if you manage team members who work at physical desks.

Unlike Dialpad, you can also get additional phone numbers for $4.99 on any plan. That said, RingCentral comes with some significant drawbacks:

• Texting features are basic. There’s no way to schedule text messages unless you use RingCentral’s add-on bulk texting features or use a third-party app. 
• The base plan comes with just 100 toll-free minutes shared among every member of your team.
• You only get 25 text messages per user per month on the basic plan. Upgrading to the most expensive plan still caps you at just 200 messages per user per month, which might not be enough as you grow.  
• Call recordings are deleted after 90 days unless you upgrade to a more expensive plan. Even then, it doesn’t eliminate size-based deletion policies. You can only store 200 manual call recordings per voicemail box per user and 10,000 automatic call recordings per account.

Want to know more about the differences between Dialpad and RingCentral? Check out our Dialpad vs RingCentral guide.

Key features of RingCentral

• Unlimited calling in the US and Canada
• Video calls
• Android and iOS mobile apps
• Voicemail transcriptions
• Team messaging

• Call recordings
• IVR
• AI call summaries and transcripts
• AI receptionist as an add-on

RingCentral pricing

You can choose from three business phone RingCentral pricing tiers:

• Core: $20 per user per month for unlimited calls in the US and Canada, 25 text messages, on-demand call recording, and up to 100 video meeting participants
• Advanced: $25 per user per month for 100 text messages, automatic call recording, and advanced call monitoring functions like call whispering and call barging
• Ultra: $35 per user per month for 200 text messages, device analytics and alerts, and “unlimited” storage with time-based limits

5. Nextiva: Best alternative for teams that use Microsoft products

Pros

• Microsoft integration
• Inbound and outbound calls in the US and Canada
• Video calls are available on the base plan

Cons

• SMS and MMS have a capped message limit
• Limited toll-free minutes
• Call recording requires an upgrade
• Most integrations require an add-on fee

Who should use Nextiva: Larger businesses that want to integrate their phone system with Microsoft Teams

Nextiva is a customer experience platform for enterprises. But they also have a simple offering for mid-sized and small teams. You can use Nextiva for calls and texts inside the US and Canada. You also get video calling on the base plan.

That said, Nextiva’s business phone features are lackluster without upgrades. The basic plan only offers 100 SMS messages per user per month. And you’ll have to upgrade to the mid-tier plan for video and voice call recordings.

Key features of Nextiva

• Free unlimited video calls and voice calls in the US and Canada
• Limited texting
• Virtual fax
• Smart call routing with an upgrade
• Team chat
• Microsoft Teams integration with an add-on or upgrade
• Integrations with email, social media, web forms, and other business apps

Nextiva pricing

There are three tiers of Nextiva pricing:

• Core: $15 per user per month for voice calls, 100 text messages, team chat, voicemail transcriptions, and access to the mobile app
• Engage: $25 per user per month for the Microsoft Teams integration, 500 text messages, digital fax, voice analytics, 2,000 toll-free minutes, and call recording
• Power Suite: $75 per user per month for up to 100 agents for skills-based routing, IVR, call transcriptions and summaries, and API integrations

6. Google Voice: Best for Google Workspace users on a budget

Pros

• Unlimited calls in the US and Canada
• Integrates with Google Workspace tools

Cons

• Requires a Google Workspace subscription, $7 per user per month minimum
• No shared phone numbers 
• No toll-free numbers

Who should use Google Voice: US solopreneurs and freelancers seeking a low-cost, basic phone system

Google Voice is a popular virtual phone number provider for businesses already using Google. It offers unlimited calls to the US and unlimited US texting. You also get voicemail transcriptions and integrations with Google Workspace apps like Google Docs, Google Calendar, and Google Meet . 

But when we tested Google Voice, we noticed that managing communications was quite time-consuming. That’s because calls, texts, and voice messages are in separate folders.

Google Voice also lacks advanced texting features like:

• Auto-replies
• Scheduled texting
• Automated text workflows 

It isn’t designed for team collaboration, forcing your team to work in silos and juggle multiple apps. And it doesn’t have third-party integrations, which silos your call and text data further and limits your team’s productivity. 

Evaluate Google Voice further with our Dialpad vs Google Voice guide.

Key features of Google Voice

• Call routing
• Custom greetings
• Voicemail transcription
• Integration with Google Workspace 
• Multi-level auto attendants and ring groups

Google Voice pricing

Google Voice for personal use is free, but it’s not intended for business purposes. Google Voice for Business offers three plans:

• Starter: $10 per user per month for voicemail transcripts, unlimited text messaging in the US, and calls to the US from any Google Voice number
• Standard: $20 per user per month to unlock on-demand call recordings, ring groups, and phone menus
• Premier: $30 per user per month to unlock automatic call recordings and advanced reporting

7. GoTo Connect: Best for contact centers

Pros

• Free calls to 50 countries
• Microsoft Teams integration on the basic plan
• Unlimited users per plan
• Offers video calls on the base plan

Cons

• Shared inboxes require an upgrade
• Limited SMS and MMS
• Limited toll-free minutes across all plans
• Lack of collaboration features
• Integrations are lackluster unless you upgrade to the most expensive plan

Who should use GoTo Connect: Larger sales and customer support teams that need an omnichannel system with surveys and multi-site management

GoTo Connect is especially well-suited for sales and customer support teams that work across regions or channels. It includes unlimited calling to 50+ countries, though that might vary based on where you’re located. So always check with GoTo Connect yourself. 

If you upgrade to the mid-tier plan or above, you also get dedicated call center and support solutions. This includes a shared inbox to manage conversations across SMS and MMS, WhatsApp, Facebook, and Instagram.

Unfortunately, GoTo Connect’s endless prompting for upgrades can nickel and dime your business. The worst part is you won’t even know how much it costs — GoTo Connect has removed all pricing from its website.

That’s not all. GoTo Connect also has several limitations you should be aware of in its base plan:

• 1,000 shared toll-free minutes per month. Without upgrading, you pay $0.019 per additional minute.

• Limited SMS and MMS messages per user per month. An overage rate applies once that limit is reached. But there’s not much up-to-date information on how many credits you get and what the overage rate is.

• Limited integrations. You only get a handful of tools like Microsoft Teams, Outlook, Google Workspace, and Miro. If you want to connect to your CRM or automate your workflows, you’ll need to upgrade. 

Key features of GoTo Connect

• Free calling to 50 countries, region-dependent
• Toll-free minutes included
• Video meetings for up to 250 participants
• Shared inboxes for channels like WhatsApp and Instagram
• Ring groups
• Screen sharing
• Smart call routing
• Instant response messages
• CRM integrations with upgrade

GoTo Connect pricing

GoTo Connect’s pricing isn’t available on its website. Instead, you’ll need to contact the company to get a custom quote.

8. Zoom Phone: Best choice for existing Zoom users

Pros

• Decent ease of use
• Desktop and mobile app
• Metered international calling
• Domestic SMS and MMS texting in the US and Canada

Cons

• Unlimited domestic calling in the US and Canada requires an upgrade
• Can’t text from shared numbers
• Limit of four calls on a shared number at once
• Confusing pricing plans
• Pay per minute for outbound calls unless you upgrade

Who should use Zoom Phone: Businesses that are already using Zoom and need a familiar interface

Zoom Phone is a virtual phone system built separately from Zoom’s video conferencing tool. You can choose from three standalone Zoom Phone plans or two bundles that combine Zoom Phone with Zoom Workplace at a discounted rate.

You should know that the base plan doesn’t offer unlimited domestic calling in the US and Canada. You’ll have to upgrade to the mid-tier plan for $15 per user per month.

Zoom Phone’s support for third-party integrations is also pretty limited. There are only nine other apps available for use, including:

1. Salesforce
2. Slack
3. Microsoft Calendar and Outlook
4. Google Calendar and Gmail
5. Twilio
6. Five9
7. Genesys
8. NICE inContact
9. Talkdesk

Key features of Zoom Phone

• Toll-free numbers
• Limited integrations
• iOS, Android, and desktop apps
• Voicemail transcriptions
• IVR
• Call queuing 
• Holiday and business hour routing
• Automatic and on-demand call recording

Zoom Phone pricing

Zoom Phone’s pricing includes three plans:

• Metered: $10 per user per month for metered outbound calling, toll-free numbers, auto-attendants, SMS and MMS, and voicemail transcriptions
• Regional unlimited: $15 per user per month for everything in Metered, plus unlimited outbound calling
• Global Select: $20 per user per month for everything in Regional Unlimited, plus local and toll-free telephony services across 49+ countries 

You can also bundle Zoom Phone with Zoom Workplace at a discounted rate:

• Pro Plus: $18.33 per user per month for Zoom Phone US & Canada unlimited, video meetings for up to 100 participants, Zoom Docs, and the AI companion
• Business Plus: $22.49 per user per month for everything in Pro Plus, 15GB cloud storage, hybrid integration with legacy PBXs, 24/7 live chat and phone support, real-time reporting and quality dashboards, and bring your own carrier support

9. Aircall: Best for teams needing a power dialer

Pros

• International numbers in 100+ countries
• Unlimited inbound calls to the US and Canada
• On-call AI coaching with an add-on

Cons

• SMS and MMS aren’t free
• User minimums on every plan
• No unlimited outbound calls
• Costly add-ons for analytics and AI features

Who should use Aircall: Enterprise companies that need to manage high call volumes

Aircall is an international business phone system that offers local numbers in over 100 countries. You can use ring groups and advanced call routing to better distribute calls to your global team. Then, tap into the power dialer to speed up your cold calling, which can help you build new relationships with prospects worldwide.

That said, Aircall is more expensive than the other systems on this list. The basic plan costs $30 per user per month and has a three-user minimum. So really, it costs at least $90 per month.

You also don’t get free or unlimited texting and outbound calls with Aircall. You have to reach out to sales for the rates.

For enterprise businesses with a larger budget, Aircall may have a lot to offer. But the high monthly prices and user minimums could be an expensive turn-off for small businesses and growing teams.

Key features of Aircall

• IVR
• Limited conditional call routing
• Queue callback with an upgrade
• Call queuing 
• Call routing 
• Shared call inbox 
• Unlimited inbound and internal calls in the US and Canada
• Call recording

Aircall pricing

Here’s how the Aircall pricing plans break down:

• Essentials: $30 per user per month with a three-user minimum for local, toll-free, or international numbers, IVR, call recording, and click-to-call 
• Professional: $50 per user per month with a three-user minimum for the Power Dialer, mandatory call tagging, and the Salesforce integration
• Custom: Personalized quote with a 25-user minimum for custom onboarding, API developer support, and unlimited calls worldwide

10. 8×8: Best for global calling

Pros

• Unlimited calls in up to 48 countries with an upgrade
• Global security certifications
• 500 active video participants on the basic plan

Cons

• No transparent pricing
• Clunky user interface
• Can be complex to set up
• Smaller integration library

Who should use 8×8: Mid-sized to enterprise businesses that serve customers internationally

8×8 used to be known as a small business solution, but over the past few years, it’s shifted to enterprise support. The company now specializes in omnichannel communications. It lets you connect multiple customer touchpoints, such as social media, chat, email, SMS, and video.

The platform includes unlimited calling and texting to anywhere from 14 to 48 countries, depending on your license. You can also get local phone numbers worldwide. It helps customers in different countries to see a familiar area code.

The catch is that 8×8 doesn’t make its pricing or features easy to compare. Most details aren’t listed publicly, so you have to talk to sales to understand what’s included. The system can also feel complex to set up if you’re not used to older-style phone systems.

On top of that, 8×8 has fewer integrations than many competitors, which can leave your phone setup isolated from the rest of your tools.

Key features of 8×8

• Calling and texting
• High-volume messaging
• Video meetings and AI meeting summaries
• Team chat
• Call recording
• Faxing
• Receptionist console for high call volumes
• Global coverage with local numbers
• Microsoft Teams integration
• Contact center capabilities

8×8 pricing

8×8’s prices are no longer publicly listed on its website. The only way to get a quote is to contact the sales team.

How to choose the right Dialpad alternative for your team

If you’re not sure where to start, use this quick guide to narrow things down based on your setup and priorities:

• Need to build customer relationships at scale and collaborate with your team? Quo is the solution for you.
• Need a simple professional number with extensions? Consider Grasshopper.
• Already use Google Workspace and want something basic? Google Voice is a solid option.
• Does your sales team handle high call volume? Aircall or 8×8 might be the right choice.
• Need desk phone rentals? Consider RingCentral or Nextiva.
• Need APIs to automate calling and texting workflows? Vonage might be the answer.
• Already using Zoom for meetings? Zoom Phone gives you a familiar interface.
• Run larger sales or support teams across channels? Consider GoTo Connect.

Try out the best alternative to Dialpad for free

If your business handles a large volume of calls — and you want call center software — Dialpad has potential. Otherwise, Dialpad’s focus on enterprise-grade call centers may leave you feeling left out. 

Quo gets business phones right. You get essential features, automations, and shared phone numbers without add-ons or hours spent on setup. Our platform is built for collaboration, with shared numbers and inboxes to split responsibility for calls and texts. Plus, there are no user minimums to drive up costs.

Ready to use an intuitive business phone system? Start your free Quo trial today to experience the top alternative to Dialpad.

FAQs