Webinar

Getting started with Sona and smarter call routing

Wednesdays
at 10 AM PT
45 minutes
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What we'll cover
Call flow builder + Sona

Learn how to combine routing with AI support so Sona can answer after-hours calls, qualify leads, collect details, and handle common questions.

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Smart call routing

Learn how to build call flows for after-hours coverage, overflow calls, escalations, voicemail paths, and role-based routing.

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Live demo + scenarios

See how different businesses structure their routing based on team size, call volume, and customer needs.

Live Q&A

Bring your routing questions and we’ll help you think through the right setup for your business.

Meet your experts

This session is led by team members who work directly with customers on onboarding, setup, and day-to-day workflow questions.

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Justine Delgadillo
Sr. Customer Solutions Manager, Quo
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Kathleen Buffington
Sr. Customer Success Manager, Quo
Never miss a call again

Sona answers every call, provides instant responses, and captures key details — so your business stays responsive 24/7 without the hassle of voicemail or the cost of an answering service.