Webinar

Route calls the right way for your business

Wednesdays
at 10 AM PT
45 minutes
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What we'll cover
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Smart Call Routing

How to build call flows for your numbers, including after-hours handling, escalation paths, and role-based routing.

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Live Demo + Scenarios

Walk through real business examples and see how the right decisions help capture more opportunities, reduced missed calls, and keep your team focused on what matters.

Call Flow Builder + Sona

How to combine routing + AI to support your workflows:

  • Handle after-hours and overflow calls automatically
  • Qualify leads and route them to the right team
  • Answer common questions without manual follow-up
Live Q&A

Bring your workflow questions — we’ll help you think through structure and use cases, not just settings.

Meet our speakers
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Justine Delgadillo
Sr. Customer Solutions Manager, Quo
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Kathleen Buffington
Sr. Customer Success Manager, Quo
Never miss a call again

Sona answers every call, provides instant responses, and captures key details — so your business stays responsive 24/7 without the hassle of voicemail or the cost of an answering service.