Business hours with voicemail
Simple schedule-based routing.
Overview
Not every business needs AI on every call. This template gives you clean, reliable call routing based on your business hours without any AI layer.
During work hours, calls ring your team. If nobody picks up, the caller goes to voicemail. After hours, calls skip the ring entirely and go to voicemail right away, so callers know you're closed and can leave a message. Simple, predictable, professional.
This is a great starting point if you want structured call handling today and plan to add Sona later when you're ready.
What's included
- Business hours routing based on your schedule
- During hours: calls ring your team, missed calls go to voicemail
- After hours: calls go directly to voicemail
- Straightforward setup with no AI configuration required
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