The best JustCall alternatives in 2026

Juggling a growing number of business phone calls? You may want a phone system that gives you more flexibility than a traditional PBX. Today, more than a third of all businesses rely on VoIP for call management and collaboration, including service providers like JustCall. 

JustCall is a business communication platform that offers phone and chat features for customer service teams. Companies can connect with customers through channels like SMS and WhatsApp.

However, JustCall comes with a hefty price tag, and customers have complained about spotty connectivity. It might not be the right fit for small businesses, especially if they want to reach their customers reliably. 

Whether you’re looking for JustCall alternatives or trying to port your number out, you’ve got several options to choose from. In this article, we’ll discuss what you need to keep in mind when using JustCall as a phone solution. Plus, we’ll cover and compare the best business phone options.

How we ranked JustCall alternatives

There are dozens of JustCall alternatives on the market, but only a few meet modern business owners’ expectations. We chose providers for this list that offer:

• Transparent pricing: Most VoIPs offer unlimited calls and texts — without paying by the minute. 
• Scalable features: Most providers have VoIP features and plans that grow as your business does, with user-friendly, intuitive access to upgrades.
• Third-party integrations: Plug into thousands of outside functions to create a customizable workflow for your company.
• Customer experience: The best VoIP is the one with an attentive help desk (and not just a community forum).
• Time-saving features: Team collaboration and AI features that help teams save time, without having to purchase add-ons or find workaround solutions.

10 JustCall alternatives for your team

If JustCall is too expensive or too limiting, these 10 alternatives are better suited for small businesses.

Provider	Starting price	Unlimited calling to US & Canada	SMS/MMS to US & Canada	Shared phone numbers	Additional phone numbers
JustCall	$29 per user per month (two-user minimum)	✅	500 segments per user per month	✅	$6 to $10 per number per month
OpenPhone	$15 per user per month	✅	✅	✅	$5 per number per month
Aircall	$30 per user per month (three-user minimum)	✅	✅	✅	$6 per number per month
Dialpad	$15 per user per month	✅	For US and Canadian customers only	✅	Requires upgrade, then $5 to $15 per month
RingCentral	$20 per user per month	✅ (limited toll-free minutes)	25 messages per user per month	✅	$4.99 per number per month
CloudTalk	$19 per user per month	✅	X	✅	$9 per number per month
Google Voice	$17 per user per month (including Google Workspace)	Unlimited calls to Canada from the US only	US customers only	Requires upgrade (ring groups only)	X
Nextiva	$30 per user per month	✅	X	✅	Contact for a quote
Talkdesk	$85 per user per month	✅	✅	X	X
8x8	Contact for a quote	✅	✅	✅	Contact for a quote
Ooma	$19.95 per user per month	✅	Requires upgrade	✅	$9.95 per month

1. Quo (formerly OpenPhone): Best JustCall alternative for small business collaboration

Pros

• Free unlimited calling, SMS, and MMS messages in the US and Canada
• On-demand and automatic call recordings
• AI call summaries and transcripts
• 24/7 AI answering service
• Integrations with popular apps like HubSpot, Salesforce, and Zapier
• Shared numbers and inbox

Cons

• No verification through two-factor authentication*

*Nearly all virtual phone numbers share this problem. For safety reasons, companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.

Quo is a virtual phone system that powers more than 60,000 customers with a core focus on features small businesses need. Collaboration tools like a shared inbox, call forwarding, and internal threads let your team handle customer calls and texts efficiently. 

With Quo (formerly OpenPhone), you can get as many phone numbers as you want. Each plan includes a dedicated local or toll-free number for every user. You can share numbers for different teams and add additional numbers as well. 

Unlike JustCall, Quo lets you send unlimited local and toll-free messages on every plan. While JustCall forces you to upgrade to access features like SMS auto-replies and automated text workflows, you can get these features in our Starter plan. 

Quo also offers businesses more value with AI features. Features like automatic call recording, AI call summaries and transcripts, AI suggested contacts, and AI call tags help your team review calls faster and follow up with customers on time. You can get these features in our Scale plan for less than the cost of JustCall’s base plan with its AI Assist add-on. 

Plus, our AI voice agent Sona helps you never miss an incoming call again. Capture leads, answer questions, and take down detailed messages easily with Sona. It helps businesses capture three times the number of messages they otherwise would with just voicemail. It also bills you for every call, unlike JustCall’s agent, which bills you by the minute. 

Collaborate with your team more smoothly with Quo. Sync call and text logs automatically with our native HubSpot, Jobber, and Salesforce integrations so your team can always keep track of what’s important. Build custom integrations with Zapier, Make, or the Quo API. Tag teammates in follow-up tasks with internal threads and see if they’re all caught up with inbox viewers. 

The best part about Quo is that you can try it for free. Sign up today with our seven-day free trial.

How to get a virtual number with Quo: the best JustCall alternative

Get a virtual phone number in minutes

Try for free

Getting a new phone number from almost anywhere in the world is a simple process when you choose Quo as your virtual phone number provider.

Follow these three steps:

1. Create an account with OpenPhone (when you sign up, you get a free, seven-day trial).
2. During signup, choose your city or area code in the US to select your preferred phone number.
3. Once the signup process is complete, you’re all set to use your new virtual phone number!

Key features of Quo

• Desktop, browser, and mobile apps
• Free calls and text messages (SMS and MMS) in the US and Canada
• As many phone numbers as you need, including toll-free numbers
• Automated call recording
• Voicemail transcriptions
• AI-powered call summaries and transcripts
• 24/7 AI voice agent
• 7,000+ app integrations
• Auto-replies and text message templates

Quo pricing

Quo pricing has three tiers with no user minimums across plans:

• Starter: $15 per user per month for voicemail transcriptions, shared phone numbers, unlimited calls and texts in the US and Canada, one new local or toll-free number per user, and more
• Business: $23 per user per month for call transferring, CRM integrations (Salesforce and HubSpot), analytics, auto-attendant (IVR), and more
• Scale: $35 per user per month for AI call tags, dedicated onboarding, and priority chat and email support

How to port your number from JustCall to Quo

Ready to take the leap? Quo makes it easy to port your number into our platform.

It takes just three steps: 

1. Sign up for a free 7-day trial of Quo.
2. Complete your porting request through the Quo app.
3. Sit back and relax! We’ve got this.

Porting typically takes one to two weeks. We’ll keep you in the loop!

2. Aircall: Best for sales calls

Pros

• Power Dialer makes calls in rapid succession
• Automatically add calls from any webpage
• Identify key topics within a discussion

Cons

• Storage limits
• Three-user minimum
• Only one phone number is included per account

Aircall is a VoIP provider offering cloud-based solutions for sales, IT teams, and customer service. Aircall has some features that high-volume sales teams would like, including rapid dialing. 

While Aircall has essentials like call routing and IVR menus, it has some limitations that support teams might find frustrating. On Aircall’s Essentials plan, call recordings are only stored for a year. To have unlimited access to call recordings, teams have to update to the Professional plan for an extra $20 per user per month. Even with the upgrade, only six months of call recordings are available within the product — the rest are only available upon request.

Aircall also falls short with its texting features. It offers SMS/MMS messaging but requires a third-party integration for advanced texting features like auto-replies, scheduled messages, and templates.

Aircall also has a three-person minimum when you sign up for any plan.For the smallest of teams, this minimum might be more than is needed.

Key features of Aircall

• API access
• Call forwarding
• Call tracking metrics

Aircall pricing

Aircall pricing has three tiers, with a three-user minimum on the Essentials and Professional plans and a 25-user minimum on Custom plans:

• Essentials: $30 per user per month, three-user minimum, unlimited calls within the US and Canada, IVR, call routing, and SMS and MMS messaging (with a 4,000 outbound messaging limit)
• Professional: $50 per user per month, three-user minimum, Power Dialer, Salesforce integration, queue callback, and smart routing
• Custom: Call for pricing, 25-user minimum, unlimited worldwide calls, and access to APIs

3. Dialpad: Best for AI-powered features

Pros

• Unlimited calling and texting to the US and Canada with any plan (if you’re based in either country)
• AI-powered CSAT, playbooks, and scorecards
• Compatible with desk phones

Cons

• Additional office locations require an upgrade
• Limited SMS auto-reply options
• Limited ring groups below Enterprise

Dialpad is a business communications platform designed for large contact centers. It provides call, text, and video meeting functionality, with AI-powered coaching tools to improve rep performance.  

Dialpad’s AI features are built into its platform, so you don’t need to purchase an additional AI add-on similar to JustCall. However, here are a few things to keep in mind with Dialpad: 

Dialpad’s user interface can be difficult to navigate, according to former Dialpad users. You might have a tough time getting your team up to speed with all its features. 

If you need integrations, Dialpad only offers Google Workspace on its Essentials plan. Integrations like Salesforce, Slack, and Zapier require upgrading to the Pro plan. 

Want multiple numbers in your account? You have to upgrade to Dialpad’s Pro plan, which requires a three-user minimum. 

Key features of Dialpad

• Speed coaching tools
• Call monitoring software
• Call transcripts

Dialpad pricing

Dialpad pricing has three tiers, with discounted prices for annual billing: 

• Standard: $15 per user per month for unlimited calling, AI-powered call and voicemail transcriptions, and unlimited AI meetings for up to 10 participants
• Pro: $25 per user per month for CRM integrations, 10 office locations, open APIs, and webhooks
• Enterprise: Contact for pricing for unlimited office locations and unlimited ring groups

4. RingCentral: Best for desk phone rentals

Pros

• Voice and digital self-service capabilities for customers
• Collaboration tools for internal meetings
• Customer support for social media channels

Cons

• Very limited texting volume
• Separate pricing for phone, contact center, videos, events, and sales

RingCentral is one of the oldest virtual phone platforms on the market. Founded in 1999, it offers communication tools for contact centers, sales teams, and enterprises. RingCentral’s platform stability shows in its performance — it has an uptime of 99.999% across 46 countries. 

If you’re looking for a JustCall alternative that offers both physical and virtual phone capabilities, RingCentral is right for you. You can use their mobile and desktop apps alongside IP desk phones. 

Unfortunately, RingCentral can get expensive quickly, depending on your business needs. The Core plan for phone features is limited to 25 texts per user per month, with more available at an additional cost. Critical features like advanced call monitoring and handling, RingCentral AI assistance with writing SMS messages, and unlimited call recording storage are locked behind RingCentral’s higher-tier price plans. And if you want shared texting, you need a third-party app called Beetexting that costs an additional $89.97 per month.This leads many businesses to seek out RingCentral alternatives.

Key features of RingCentral

• Video conferencing
• PBX features
• Call logging

RingCentral pricing

RingCentral pricing has three tiers: 

• Core: $20 per user per month for on-demand call recording, 100 toll-free minutes, and 25 SMS messages per user per month
• Advanced: $25 per user per month for automatic call recordings, 1,000 toll-free minutes, and 100 SMS messages per user per month
• Ultra: $35 per user per month for ‘unlimited’ storage, 10,000 toll-free minutes, and 200 SMS messages per user per month

5. CloudTalk: Best for global calling

Pros

• Localized numbers for 160 countries
• Automated call flow
• Preferred agents and VIP queues 

Cons

• No SMS messaging on the Starter plan, and other plans are pay-per-message 
• Fewer integrations compared to other VoIP providers
• Most AI features cost extra

Whether you have a remote team or a distributed customer base, CloudTalk makes global calling easy. CloudTalk has more than 4,000 customers across 100 countries and boasts “crystal clear call quality” with localized numbers from 160 countries. Even the base plan includes international numbers, click-to-call, and call routing. JustCall, on the other hand, only provides local numbers in 70+ countries. 

While you get unlimited inbound and outbound calling within the US and Canada, international calling rates are not publicly available. You do get unlimited intracompany calls, which might be appealing for globally remote teams.

Some things to keep in mind as you consider whether CloudTalk is right for you: CloudTalk doesn’t include SMS or MMS messaging in its plan pricing. While it does offer text messaging on every plan, it doesn’t mention how much it charges teams for every message. Similar to JustCall, CloudTalk charges an additional $9 per user per month for AI-powered features like call transcriptions, summaries, and call tags. 

Key features of CloudTalk

• International numbers
• Automatically distribute calls to relevant agents
• Unlimited inbound and intracompany calls

CloudTalk pricing

CloudTalk’s pricing plans provide customers with four options to choose from:

• Lite: $19 per user per month for unlimited domestic calling within the US and Canada, international numbers, call recording, and support via email and chat
• Essential: $29 per user per month for advanced real-time analytics with unlimited history, skill-based routing, and unlimited concurrent calls
• Expert: $49 per user per month for Salesforce integrations, smart dialers, and live call monitoring
• Custom: Request a quote for custom onboarding, priority support, and custom reporting

6. Google Voice: Best for Google Workspace users

Pros

• Consolidated account administration within Google Workspace 
• Integrates with Google Meet and Calendar
• Google AI blocks spam calls

Cons

• Ring groups are unavailable on the lowest tier
• No toll-free numbers
• No advanced calling features

If your team uses Google Workspace and you’d like to stay within the Google universe, Google Voice might be the right phone provider for you. Rather than separately maintaining a phone application, it all occurs within the admin console of Google Workspace. This ease of use may be appealing to some small business owners.

However, Google Voice for Google Workspace is NOT included with Google Workspace pricing. You’ll pay for two platforms: Google Voice and Google Workspace. The lowest Google Workspace plan is $7 per user, so factor that into price comparisons accordingly. 

Google Voice doesn’t have the features you might expect from a business phone system, like IVR, call routing, automatic call recording, auto-replies, CRM integrations, and shared texting. And if you’re looking to optimize your team’s productivity with AI features, you won’t find them in Google Voice, either.

Key features of Google Voice

• Unlimited calls and texts in the US
• Apps for mobile and desktop
• Integration with Google Workspace tools

Google Voice pricing

Google Voice pricing has three plans: 

Google Voice pricing has three plans: 

• Starter: $10 per user per month ( up to 10 users) for unlimited calls between Google Voice numbers, calls to the US and Canada, and voicemail transcription
• Standard: $20 per user per month for unlimited regional and domestic locations, ring groups, and multi-level auto attendant
• Premier: $30 per user per month for unlimited international locations, advanced reporting, and automatic call recording

Keep in mind that you need a Google Workspace subscription to use Google Voice, which costs an additional $7 per user per month.

7. Nextiva: Best for contextual customer engagement

Pros

• Mobile and desktop apps
• Social media channel management
• Review management

Cons

• Integrations are only available as an add-on
• Limited SMS and MMS messaging
• Toll-free calling requires an upgrade

Nextiva is a good fit for businesses that have customers across many communication channels, from web to social to chatbots. For example, a high-intent buyer talking to a chatbot can seamlessly transition to a live agent to continue the conversation. Businesses can even schedule social posts and monitor conversations on their social channels. 

Nextiva has some notable drawbacks you should know about:

• SMS and MMS messaging are capped at 100 messages per user per month in its base plan. You only get access to unlimited messaging when you upgrade to its highest pricing tier.  
• Call recording isn’t available in its base plan, either, and requires you to upgrade. 
• If you want to offer toll-free calling to your customers, you’ll have to upgrade to access this feature. Nextiva doesn’t offer unlimited toll-free minutes in any of its plans either. 

Want to integrate your call and text data with the rest of your tech stack? It’ll cost you extra. Nextiva only offers integrations with CRMs like Salesforce and HubSpot when you upgrade to their higher-tier plans. 

If you’re looking for a communications platform that brings all your customer conversations in one place, Nextiva is a solid option. Keep in mind you’ll have to adjust your budget accordingly.

Key features of Nextiva

• Smart call routing
• AI transcripts for voicemails
• Live chat and chatbots

Nextiva pricing

You can choose from three different Nextiva pricing plans:

• Core: $15 per user per month to access inbound and outbound voice calls, SMS/MMS up to 100 messages per user per month, voicemail transcriptions, and simple IVR
• Engage: $25 per user per month to access unlimited call recording, toll-free number and 2,000 toll-free minutes, unlimited video meetings, and Microsoft Teams integration
• Power Suite CX: $75 per user per month for omnichannel engagement, blended inbound and outbound calling, smart call routing, and automatic call distribution (ACD) callback

Note: Some features in the Power Suite may have additional set-up and usage fees.

8. Talkdesk: Best for call centers

Pros

• AI-powered self-service options
• Click-to-call for fast dialing
• Integrations with industry-specific products (like banking or healthcare)

Cons

• Expensive
• No SMS or MMS messaging

Talkdesk is a contact center solution that offers several AI-powered tools to engage with customers, whether it’s a virtual agent or AI-powered routing. Talkdesk also relies on workflows and automation to help teams solve customer issues more quickly, relying on the company’s internal knowledge base. The platform can even monitor employee interactions for compliance and operational inefficiencies. 

However, Talkdesk comes with a hefty price tag, starting at $85 per user per month, with a three-year commitment. The pricing might put the product out of reach for many small business owners.

Key features of Talkdesk

• 60+ integrations
• IVR
• Set business hours
• API access

Talkdesk pricing

Talkdesk offers three major contact center plans. Here’s what to expect from each:

• CX Cloud Digital Essentials: $85 per user per month for access to digital engagement (email, chat, and SMS), AI tools, and API access
• CX Cloud Voice Essentials: $105 per user per month for the call recording/quality management integration, access to voice engagement, automation designer, and access to Talkdesk feedback
• CX Cloud Elite: $165 per user per month for custom reports and dashboards, performance management visualizations, and screen recording

Note: Pricing is based on a three-year commitment.

9. 8×8: Best for enterprise companies

Pros

• APIs for SMS, voice, and video
• Global security certifications
• Advanced integration with Microsoft Teams

Cons

• No transparent pricing
• Limited integrations

8×8 claims to have more than three million business users around the globe. Base calling plans include unlimited voice calling to 14 countries, and the next plan includes unlimited calling to 48 countries. The product also includes omnichannel support via social media, chat, email, SMS, and video. 

8×8 clearly serves large companies with its telephony service. The direct integrations are quite limited for a company of its size. However, 8×8 touts its APIs — a feature that teams with substantial technical needs would appreciate. 

It’s unclear how much 8×8 costs since pricing isn’t on the company’s website. However, features such as call recording, skills-based routing, and IVR aren’t available on the first two tiers.

Key features of 8×8

• Video and audio conferences
• SMS, MMS, and team chat
• Enterprise-grade security 

8×8 pricing

8×8 offers one plan to businesses looking for a unified communications solution. It includes calling, video, high-volume messaging, and third-party integrations. Pricing for this plan isn’t public; you’ll have to contact sales for a quote.

10. Ooma: Best for physical locations

Pros

• Virtual receptionist
• Low international calling rates
• Hybrid working tools like hot desking

Cons

• Desktop app requires an upgrade
• Texting requires an upgrade and caps at 250 messages per month
• Hidden one-time and monthly fees

If you have a store or an office, Ooma has features that can help, like overhead paging and a virtual receptionist. Hot desking lets employees’ phone lines and voicemails follow them from one physical office phone to another. A call “parking” feature (different from a call transfer) lets employees place a customer on hold and pick it up from a different location. Ooma even has a virtual fax and offers internet service.

Integrations with products like Salesforce, HubSpot, and Microsoft Dynamics require you to upgrade to the highest tier (Pro Plus). You also have to upgrade from the basic plan (Essentials) to have access to any business texting. Even then, you’ll be limited to 250 text messages per account per month on Office Pro and 1,000 text messages per account per month on Pro Plus. Additional messages cost $0.0095 per message. There are also hidden fees, such as a one-time $29.95 activation fee and additional costs for toll-free calling.

Ooma also doesn’t have any modern business phone features like AI-generated transcripts and summaries, auto-replies, or templated messages. If you need features like virtual fax or overhead paging, Ooma is right for you. If you’re looking for a cost-effective business phone system that offers AI-powered features, we recommend looking elsewhere.

Key features of Ooma

• Video conferencing
• Ring groups
• Call queuing
• Call recording

Ooma pricing

Ooma pricing has three month-to-month plans: 

• Essentials: $19.95 per user per month for ring groups, virtual receptionist, and call parking
• Pro: $24.95 per month for 250 text messages, video conferencing, and call recording
• Pro Plus: $29.95 for CRM integrations, 1,000 text messages, hot desking, and call queuing

Pros and cons of JustCall

Pros

• Sales dialer is available
• Bulk texting is available

Cons

• Only two numbers are included per account
• SMS messaging is capped in each plan
• Call summaries are only available as an add-on
• SMS auto-replies and automated texting require an upgrade

JustCall serves over 6,000 enterprise customers worldwide in various industries, including some notable brands. It has the features you’d expect from any VoIP provider, including call recording, ring groups, and a predictive dialer. 

Customers often choose JustCall because it has multi-channel support and is available in more than 70 countries.

Why small businesses choose JustCall alternatives

Even with several features designed for small and growing businesses, plenty of teams switch from JustCall and choose better alternatives. Here’s why:

1. Pricing can be prohibitive: JustCall has a prohibitive pricing model for basic business phone features, like phone numbers and texting.
   
   JustCall only offers two numbers for every account. Additional numbers cost more, ranging between $6 and $10 per number per month. If you prefer dedicated numbers for individual team members or departments, your monthly costs will quickly increase.
   
   Similarly, SMS and MMS messaging are capped in every plan. The base plan only offers 500 segments per user per month. As your business grows, your text conversations will quickly hit this limit. You don’t have predictability over how much texting will cost you each month.
   
   JustCall also requires a two-user minimum for each plan. You can’t try it out without having to pay for multiple seats to get started. 

2. Key features locked behind upgrades: Looking for advanced messaging features like SMS auto-replies or automated text messaging? You’ll have to upgrade your JustCall plan to access them.
   
   JustCall offers call transcription on every call, but features like AI call summaries and AI call tags are only available with its AI Assist add-on. This add-on costs $9 per user per month. 

3. Expensive AI voice agent: AI voice agents are a must-have addition to VoIP phone systems. JustCall’s agent, however, is extremely expensive for small businesses. With a flat $0.99 per minute price, 100 missed calls per month will add another $100 to your bill. 
4. Inconsistent call quality: Multiple reviews on G2 cite JustCall’s poor call quality, mentioning “calls constantly drop” and “we have issues hearing callers.” Reviewers also mention constant downtime for the service.

JustCall pricing

JustCall’s pricing includes four pricing options:

• Team: $29 per user per month for call forwarding, AI call transcriptions, 100+ integrations, and team performance analytics (two-user minimum)
• Pro: $49 per user per month for bulk SMS campaigns, Salesforce integration, and live call monitoring
• Pro Plus: $89 per user per month for AI-powered SMS Co-pilot, real-time agent assist lite, and AI call scoring
• Business: Custom price for custom unlimited calling minutes and SMS, a dedicated success manager, single sign-on (SSO), and premium support

JustCall users also have the option to add the following add-ons:

• AI Assist: $9 per user per month to access features like call summaries, call tags, action items, and sentiment analysis
• AI Voice Agent: $0.99 per minute for call handling, SMS follow-up, and support for 14 languages

See why Quo is the best JustCall alternative

We might be a little biased, but Quo’s VoIP system truly has everything a small business needs. We’re fast and reliable and offer 100% transparent pricing plans that fit within your budget. You can assign separate numbers to each of your team members or create a shared number everyone can use. Connect with an integration or two (or three!) to make life easier, and monitor your customer interactions on a real-time analytics dashboard. 

In addition, we’re delightful to work with. Reviewers consistently list Quo as a top business phone service provider — not just for our product but also for our service. 

Better business communication for your company is just a click away. Start with a seven-day free trial to test Quo today.

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