If you want a business number that says, “I’m big, I’m everywhere, and I mean business,” a toll-free phone number is the best choice. And with modern technology and internet access, getting a toll-free number is easier than ordering your favorite coffee.
As a business phone provider, we know what makes a toll-free service work for growing businesses. These are our top eight picks based on features, scalability, ease of use, and reliability.
Let’s take a deep dive into the best toll-free number providers, including their fees, functions, and limitations. We’re also dropping some helpful tips and FAQs below so you can choose the best toll-free number service provider for your business.
Best toll-free number service providers compared
Whether you’re a brand-new startup or a well-established enterprise, a simple toll-free number can meet and exceed your business expectations.
Here are the best toll-free number service providers:
| Provider | Starting price for toll-free numbers | Toll-free number minute allotment | Call recording | Additional phone numbers | Best for | G2 rating |
|---|---|---|---|---|---|---|
| Quo | $15 per user per month | Unlimited inbound and outbound calls to the US and Canada | ✔️ | $5 per number per month | Small and growing businesses | 4.7/5 |
| Grasshopper | $14 per month | Unlimited inbound and outbound calls to the US and Canada | Requires upgrade | $9 per number per month | Multi-digit extensions | 3.9/5 |
| 800.com | $19 per month | Starts at 1,000 minutes for one toll-free phone number | ✔️ | Price varies depending on the plan | Custom vanity numbers | 4.7/5 |
| RingCentral | $20 per user per month | Starts at 100 toll-free minutes; additional minutes can be purchased | ✔️ | $4.99 per number per month | Desk phone rentals | 4.1/5 |
| eVoice | $14 per user per month | 30,000 minutes per month | Requires upgrade | $29.95 per number monthly | Teams with limited phone needs | 2.3/5 |
| Vonage | $49.99 per month | Undisclosed per-minute rate | Requires upgrade | Starts at $4.99 per number per month | Video conferencing | 4.3/5 |
| Talkroute | $19 per user per month | Unlimited inbound and outbound calls to the US and Canada | Requires upgrade | $5 per number per month | HIPAA compliance | 4.6/5 |
| Line2 | $7.99 per month | ✔️ | ✔️ | $14.99 per number per month | Teams with basic business neds | 2.7/5 |
Let’s dig a little deeper into each of the providers on the list and highlight how they stack up, starting with Quo, formerly OpenPhone. Our phone system is one of the highest-rated options on G2:
1. Quo: Best toll-free number service for small business
Quo makes it easy to cultivate better customer relationships with our easy-to-use, scalable platform. Each user on your plan includes one toll-free number with unlimited inbound minutes — and you can add more numbers for just $5 per month.
Just download the mobile app or use the browser or desktop app to start using Quo. Then share access to the number with your team to split responsibility for incoming messages and calls.
With Quo, you can use toll-free numbers with features that help you:
- Quickly review past calls using AI call transcripts and summaries for every customer conversation.
- Save time with automated texting features like snippets, scheduled texts, and auto-replies.
- Stay focused on the right conversations with AI call tags that automatically label calls based on categories you set, like “Billing issue” or “Customer feedback.”
- Never miss a message, thanks to Sona, our AI voice agent that greets callers, answers FAQs, and takes messages for you.
- Automatically send customers texts when they book appointments through an app like Calendly using the Quo API.
Plus, you can get as many local or toll-free numbers as your team needs with Quo. You’ll always look professional and responsive to callers, even as a small team.
How to get a toll-free number for business with Quo
You can get a toll-free phone number with Quo in less than 10 minutes by following these three simple steps:
- Sign up for our free seven-day trial.
- During the signup process, search by toll-free numbers to choose your US toll-free or Canadian toll-free number.
- Download the desktop, iOS, or Android app to get started. You can also easily call and text from our web app.
Key features of Quo
- Free calls in the US and Canada
- Speech-to-text voicemail transcriptions
- Call recording
- Three-way calling with warm transfer and hold options
- Shared toll-free phone numbers work for teams of any size
- Integrations with Salesforce, Slack, HubSpot, Make, and Zapier, plus the Quo API
- Call views
- AI contact suggestions
Quo pricing
Quo’s pricing gives you three different plans to choose from:
- Starter: $15 per user per month for call recording, voicemail to text, and more
- Business: $23 per user per month for call transfers, phone menus (IVR), group calling, analytics, and more
- Scale: $35 per user per month for AI call tags, dedicated onboarding, and priority phone, chat, and email support
If the amount of numbers on your account exceeds the total users, you pay only $5 per month for each additional number. It’s that easy. International call and text rates can be found on our pricing page.
2. Grasshopper: Best toll-free number service for multi-digit extensions
In the market since 2003, legacy VoIP provider Grasshopper offers toll-free, local, and vanity numbers. Its base plan provides features like call reporting, instant text responses, and unlimited call minutes within the US and Canada. These apply to all the toll-free prefixes available, which include 833, 844, 855, 866, 877, 888, and 800.
But Grasshopper isn’t necessarily a one-stop shop for toll-free number features. Enabling call recording requires upgrading to the Solo Plus plan which costs $25 per user per month. Plus, a lack of advanced call routing options can limit growing teams. Grasshopper also doesn’t provide MMS support for toll-free numbers, preventing customers and teams from sending multimedia.
Grasshopper is best for small businesses not looking for many features. If you need more than just a toll-free phone number, this isn’t the best toll-free number service provider for you.
Key features of Grasshopper
- Desktop and mobile apps for number management
- Toll-free call and text support
- Custom greetings with vanity numbers
- Call forwarding
- Voicemail to text
Grasshopper pricing
Grasshopper’s pricing gives you three options:
- True Solo: $14 per month for one phone number, one extension, and one user*
- Solo Plus: $25 per user per month for one phone number, three extensions, and unlimited users
- Small Business: $55 per user per month for four phone numbers, unlimited extensions, and unlimited users
*Additional extensions aren’t available on the True Solo plan
3. 800.com: Best toll-free number service with custom vanity numbers
If you’ve ever searched ‘toll-free number for sale,’ you’ve likely seen 800.com somewhere in your ad results. This legacy provider focuses on nothing but toll-free numbers, including prefixes like 800, 888, 877, 866, 855, 844, and 833. They also offer custom vanity numbers such as 888-60-CAR-50 to enhance brand recognition.
800.com supports inbound calls and SMS with their toll-free numbers, although SMS support is somewhat limited. An article on their support page shows that only 120 SMS messages are free with the Personal Plan, with a max of 1,000 on the Pro Plan. Any additional SMS messages cost $0.06 per message. Plus, if you’re on their personal plan, you’ll need to pay $0.10 per minute for call transcriptions.
Unfortunately, 800.com also has extremely confusing price plans. The Unlimited Plan caps users at three, while the Pro Plan caps minutes at 5,000, making it difficult to scale.
Key features of 800.com
- Toll-free SMS texting
- Sequential call forwarding
- Voicemail transcriptions
- API and webhook access
- Call recording
800.com pricing
800.com provides three different pricing plans you can choose from:
- Personal: $19 per month for 1,000 minutes, one user, one extension, and one toll-free phone number
- Unlimited: $49 per month for unlimited minutes, three users, three extensions, and one toll-free phone number
- Pro: $127 per month for 5,000 minutes, unlimited users, unlimited extensions, and five toll-free phone numbers
4. RingCentral: Best toll free number service with desk phone rental options
Vanity and toll-free numbers are available under RingCentral’s Business Phone plan. Currently, their prefixes include 888, 877, 866, 855, and 844. There are also 800 vanity phone numbers available at this time. Users can purchase minute bundles that range from 1,000 up to 100,000 per month, with automatic billing for overages.
However, RingCentral’s Core plan is relatively limited. The tools businesses need — including CRM integrations and automatic call recording — are locked behind more expensive tiers. And if you go over your bundled minute limit, you’ll pay up to $0.039 extra per minute — a serious budget buster.
Key features of RingCentral
- Single sign-on
- Call logs
- Unlimited calls in the US and Canada
- Call monitoring with upgrade
- IVR
RingCentral pricing
Here’s what you can expect to pay for RingCentral’s plans:
- Core: $20 per user per month for unlimited domestic calling, SMS and MMS, IVR, and 100 toll-free minutes
- Advanced: $25 per user per month for automatic call recording, advanced call monitoring, Salesforce and HubSpot integrations, and 1,000 toll-free minutes
- Ultra: $35 per user per month for video calls, unlimited storage, customizable analytics, and 10,000 toll-free minutes
5. eVoice: Best toll-free number provider for teams with limited phone needs
Established in 2000, eVoice is one of the oldest toll-free providers on this list. Their prefixes are relatively diversified, with options that include 800, 888, 877, 866, 855, 844, and 833. All numbers have access to 12 included features, such as sequential ringing, auto-attendant, and business texting.
However, vanity numbers on eVoice are treated separately from toll-free numbers. You’ll have to pay a $30 one-time fee to access this premium feature. Many of the tools your business needs to succeed are locked behind additional fees with eVoice — including call recording, which costs an undisclosed fee.
Key features of eVoice
- Virtual receptionist with add-on
- Call forwarding
- Audio to email voicemails
- Hold music
- Number porting
eVoice pricing
Here’s a breakdown of eVoice’s pricing:
eVoice offers a flat fee of $14 per month billed annually. The plan comes with three phone numbers and includes features like unlimited calls within the US and Canada, number porting, and advanced call handling. Vital features like voicemail transcriptions and call recording are only available as paid add-ons.
6. Vonage: Best toll-free number service with video conferencing
Vonage is a business phone system designed to support customer communication through calling, texting, and video. It’s best known for offering customizable APIs so you can integrate your workflows with Vonage’s platform. Plus, you’ll get access to video conferencing tools that can host meetings with up to 200 people.
On the base plan, you get unlimited domestic calling, SMS, and MMS. You also get mobile and desktop apps, auto-attendant, and other basic business communication features.
Need toll-free numbers? You’ll have to pay extra. They cost an additional $39.99 per month and are only available to US customers.
Want to record customer calls? That’ll require an upgrade. On-demand call recording is only available on the Advanced plan. And if you want automatic call recording, it’s a $49.99 per month add-on.
While Vonage does offer a mix of communication features, many are locked behind higher-tier plans and extra fees. Be sure to read the fine print before signing up to avoid any unwanted surprises.
Key features of Vonage
- On-demand call recording with upgrade
- Call groups with upgrade
- Visual voicemail with upgrade
- Unlimited domestic calling
- Team messaging with upgrade
Vonage pricing
Here’s a breakdown of each Vonage pricing plan:
- Mobile: $19.99 per user per month for desktop and mobile apps, unlimited domestic calling, SMS and MMS, and voicemail
- Premium: $29.99 per user per month for VoIP desk phone support, unlimited video meetings with up to 200 participants, team messaging, and access to the VBC App Center
- Advanced: $39.99 per user per month for 15 hours of on-demand call recording, visual voicemail with transcription, and call groups
7. Talkroute: Best toll-free number service with dial by name directory
Talkroute is a business phone system that helps teams manage calls, texts, and video meetings over the internet. It supports up to 100 participants in a video meeting and offers vanity, toll-free, 800, and local phone numbers, so you can pick one that fits your brand.
If having a dial by name directory is an absolute must for your business, Talkroute offer this. However to access it, you must upgrade to their Pro plan costing $59 per user per month.
If you want to record customer calls, you’ll also need the Pro plan. Lower-tier plans don’t offer any call recording at all.
Plus, international texting isn’t supported. And if you’re on the Basic plan, you’re limited to just 500 messages per month, which might not be enough if your team regularly texts customers.
While Talkroute offers a mix of voice, text, and video tools, many essential features require upgrades. For example, the option to route differently during vs after your team’s work schedule. Just be sure to factor in those upgrade costs if you’re considering it for your business.
Key features of Talkroute
- Call stacking
- Call forwarding and routing
- Desktop, mobile, and web apps
- Caller ID name
- Phone menu with upgrade
Talkroute pricing
Here’s a breakdown of each Talkroute pricing plan you can choose from:
- Basic: $19 per user per month for one number, one mailbox, unlimited calling, and 500 text messages
- Plus: $39 per user per month for two numbers, three mailboxes, a call menu, unlimited text messages, and single-digit extensions
- Pro: $59 per user per month for three numbers, 10 mailboxes, call recording, and scheduled call forwarding
- Enterprise: Contact for pricing for 10+ numbers, 20+ mailboxes, an SLA, and account management
8. Line2: Best toll-free service for basic business needs
Line2 is a solid toll-free phone service that offers unlimited calling and texting on virtual numbers. You can get toll-free, vanity, and local numbers in the US and Canada. Line2 has desktop apps for Mac and Windows and mobile apps for iPhone and Android.
However, their business features are limited. You only get call blocking and screening, voicemail transcripts, call forwarding, and caller ID. If you need features like shared numbers, call recording and transcripts, and integrations, you’re better off choosing an alternative.
Key features of Line2
- Unlimited text messages in the US
- Unlimited calls within the US and Canada
- Number porting
- Voicemail transcriptions
Line2 pricing
Line2 offers two pricing options for the same plan:
- Monthly: $9.99 per month
- Annual: $7.99 per month
How we ranked the best toll-free number service providers
We ranked the best toll-free number service providers according to five factors:
- Price: What’s the basic cost of each toll-free number? Does the platform charge any hefty fees or have hidden costs? Knowing what to expect before investing in a toll-free service provider is best. Keep in mind that while budgets matter, so does the power of your dollar.
- Functionality: How many features will you get from the service provider? More importantly, does their basic plan have everything you need to get started? Rather than focusing on premium add-ons, dial in on platforms with the greatest number of features at the lowest price point.
- Support: Will you have access to help desks or call center hotlines? Your teams should find answers to their questions fast — without wasting time on inefficient or slow customer support calls. The toll-free providers on this list factor in their ease of support and customer service availability.
- Quality: Can your business expect great call quality and 100% uptime from the toll-free number provider? The platform you choose should provide an outstanding on-call experience to callers, clients, and internal teams. Without great quality to back you up, your company’s professionalism and reputation will suffer.
- Scalability: Does the provider limit minutes or text messages on their plans? Are essential features like call recording and shared numbers locked behind upgrades? Make sure the service can grow with your team without straining your budget.
Quo is the best toll-free number service provider
If you’re looking for the best toll-free number service provider that can scale with your business without emptying your wallet, Quo may be the right platform for you.
We offer plenty of easily customizable features to help you deliver a professional phone presence. These include custom greetings and call routing software that sets expectations and gets callers where they need to go. You can also enjoy unlimited calling and free texting so your team can access Quo anywhere that has WiFi.
Best of all, our price points scale alongside you — no hidden charges or sneaky fees.
Try out Quo today with a free seven-day trial.
FAQs
Businesses can use toll-free numbers to receive international calls in most cases. However, keep in mind only calls made in the US and other regions in the North American Numbering Plan will be toll-free. International callers will be charged for their time plus any international fees, which defeats the purpose of a toll-free number.
If you get a lot of international calls to your business, consider getting a toll-free number for the area you’re trying to reach.
You should expect to pay between $15 and $35 for a toll-free or 800-hosted number. Make sure you purchase your toll-free number from an FCC-approved organization.
With Quo, plans start at just $15 per user per month. Each user comes with one free local or toll-free phone number. Any additional numbers cost $5 per number per month.
Toll-free numbers can send and receive texts as long as they are text-enabled. Check with your service provider if this is the case, and you can ask them to do it for you. If you use Quo, you’ll need to register each of your toll-free numbers due to regulations pushed for by the large US cell carriers.
Yes, you can make international calls with your toll-free number; however, international calling rates will apply to your calls.
You’re allowed to have as many toll-free numbers as you need. However, the FCC prohibits hoarding numbers if you don’t intend to use them.
When buying a toll-free number in the US, evaluate the provider’s dependability, features, and cost, encompassing supplementary fees for extra options or numbers. Confirm that the provider facilitates effortless integration with your current business tools and systems to ensure seamless operations.
There’s no functional difference between toll-free prefixes like 800, 888, and 833. Businesses often prefer the 800 prefix for brand recognition, but all prefixes work the same way. It’s about availability — 877 or 833 prefixes may be easier to get than an 800 one.
Unlike local numbers, toll-free numbers aren’t tied to a specific area code or location. This offers a few advantages for businesses:
– Customers in the US, Canada, and 18 other countries can dial your team without paying long-distance charges
– Gives your company an established appearance, enhancing trust and credibility
– Often more memorable than a local number, boosting brand recognition
Vanity numbers use a word or phrase that’s easy to remember, like 1-800-FLOWERS or 1-888-CONTACTS.
You can port a toll-free number to most providers. It’s a good idea to check with your new provider that they can host your number before starting the process. Some providers, like Google Voice, only support local numbers.
