Maybe you’re using Line2 and feeling boxed in, or you’re comparing options before you commit to a business number. Line2 works fine if all you need is a second number to keep work and personal calls separate. But once you’re taking customer calls every day, booking appointments, or growing a team, its limits start to show.
Line2 mainly offers basic calling and texting features — the same you’d get from a traditional smartphone. That means no real tools to help you manage customers, stay organized, or support a growing business.
To help you find the best Line2 alternative, we tested some of the top cloud phone systems out there. We compared them based on reliability, features, ease of use, and overall value. Then, we pulled together the nine alternatives that offer more than Line2. Let’s get into it.
What to prioritize when evaluating Line2 alternatives
Here’s what to look for when you’ve outgrown Line2 and need more than a basic second phone number app:
- Call reliability that protects your reputation. Look for real uptime guarantees, consistent call quality, and backup routing. A phone system that’s constantly down costs you customers and money.
- Features that reduce busywork. Automations, scheduled texts, snippets, and integrations can save you hours. Entry-level apps don’t support this, which means every text, update, and task falls on you instead of being automated or shared.
- Pricing transparency. Check per-user vs per-number pricing and watch for add-on fees like call recording, texting credits, and toll-free numbers.
- Team scalability without platform switching. Make sure you can add users, share numbers, and handle higher call volume later. Avoid solo-friendly tools that you’ll outgrow quickly.
- Support quality when things break. Prioritize providers with real response-time commitments and human support. Older platforms tend to lean on slow or limited support channels.
- Platform flexibility for how you work. Look for solid mobile, desktop, and web apps, plus browser support beyond Chrome. Some basic apps only work well on one device, which slows you down.
The 9 best Line2 alternatives: A visual comparison
Want to see how the best Line2 alternatives stack up? Here’s a comprehensive breakdown, organized by the essential phone features for your business:
| Provider | Starting price | Best for | G2 rating | Free trial | Unlimited calling to the US and Canada | Unlimited SMS and MMS to the US and Canada | Additional numbers | Devices supported |
|---|---|---|---|---|---|---|---|---|
| Line2 | $9.99 per month | Basic business phone features | 2.7 | ❌ | ✓ | ✓ | ❌ | iOS, Android, desktop, web portal |
| Quo | $15 per user per month | Growing businesses | 4.7 | ✓ | ✓ | ✓ | $5 per number per month | iOS, Android, desktop, web app |
| Grasshopper | $14 per month | Phone number extensions | 3.9 | ✓ | ✓ | ✓ | $9 per number per month | iOS, Android, desktop, web app |
| Google Voice | $10 per user per month, might require $7 per month Google Workspace subscription | Businesses using Google Workspace | 4.1 | ❌ | ✓ | US customers only | ❌ | iOS, Android, desktop, web, desk phones |
| RingCentral | $20 per user per month | Desk phone rentals | 4.1 | ✓ | ✓, limited toll-free minutes | 25 messages per user per month on the base plan | $4.99 per number per month | iOS, Android, desktop, web, desk phones |
| Nextiva | $20 per user per month | Microsoft Teams integration | 4.5 | ✓ | ✓ | 100 texts per user per month on the base plan | Undisclosed fee | iOS, Android, desktop, web, desk phones |
| Vonage | $13.99 per user per month, might require one-year contract | Texting APIs | 4.3 | ✓ | ✓ | Local US and Canadian numbers only | Starts at $4.99 per local number per month; toll-free numbers start at $39.99 per month | iOS, Android, desktop, web, desk phones |
| Dialpad | $15 per user per month | Contact centers | 4.4 | ✓ | ✓ | For US and Canadian customers only | Requires upgrade | iOS, Android, desktop, web, desk phones |
| Aircall | $30 per user per month, three-user minimum | Large sales call centers | 4.4 | ✓ | ✓ | ❌ | $6 per number per month | iOS, Android, desktop, web |
| Sideline | $14.49 per month | Businesses that mainly communicate through text | 4.5 | ❌ | Depends on the carrier plan | ✓ | ❌ | iOS, Android, web |
Breaking down the best Line2 alternatives in detail
Let’s start with the app rated #1 in customer satisfaction on G2:
1. Quo: Best Line2 alternative for growing businesses

Pros
- Unlimited calling in the US and Canada
- SMS and MMS messaging available
- Shared numbers for team messaging
- Auto-replies, snippets, scheduled messages, and more advanced messaging features
- Call recording, AI call summaries, and transcripts
- Integrations with HubSpot, Salesforce, Zapier, and more
Cons
- No verification through two-factor authentication*
*Most virtual phone numbers share this problem. Companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.
Quo, formerly OpenPhone, is a cloud VoIP phone system for small and growing businesses. Each user has access to unlimited calling and texting in the US or Canada, plus one free local US or Canadian number or a toll-free number per member on the account.
With Quo, you can communicate with customers from any internet-enabled device.
You can also route incoming calls to ring groups or specific teammates, or set up auto-attendants so callers can route themselves.
If you’re missing customer calls, you can use our AI voice agent, Sona. Sona can handle calls during and after business hours. Everything is done through our call flow builder with a drag-and-drop interface that lets you set up your system in minutes.

Unlike Line2, Quo gives you shared numbers so you can share responsibility for incoming calls and texts. That way, everyone can work more efficiently as a team and follow up on conversations quickly.
Plus, you can get call recordings and AI-powered call summaries and transcripts for easier follow-ups.

But don’t take our word for it — here are some recent reviews:
- “We have found Quo to be very easy to use, most of the controls are intuitive, and it does not take long to train employees on the software. It has all the features we require to effectively communicate with our clients and between staff in the office…” — G2
- “What I like best about Quo is how smooth and reliable the service is. Every call connects properly without delays, and it rings immediately… I’ve found it to be very dependable, and that consistency is something I value a lot in a phone service. On top of that, their customer service has been excellent—responsive, helpful, and always willing to go the extra mile to resolve any questions or concerns.” — G2
How to get a virtual number with Quo
Getting a new phone number from almost anywhere in the world is a simple process when you choose Quo as your virtual phone number provider.
Follow these three steps:
- Create an account with Quo. When you sign up, you get a free seven-day trial.
- During signup, choose your city or area code in the US to select your preferred phone number.
- Once the signup process is complete, you’re all set to use your new virtual phone number!
Key features of Quo
- Free calls, SMS, and MMS in the US and Canada
- Shared numbers
- Call forwarding to phones and computers
- Text messaging workflow automations like snippets, auto-replies, and scheduled messages
- Direct team messaging, internal threads, and other collaborative elements
- Call recording
- Voicemail transcriptions
- Auto-attendant with IVR
- Integrations with business apps like Jobber, Zapier, and HubSpot CRM; connect other tools through Make and the Quo API
Quo pricing

Quo offers three pricing plans:
- Starter: $15 per user per month for unlimited calls and texts, shared numbers, Zapier integration, and more
- Business: $23 per user per month to access phone menus with IVR, call transfers, analytics, CRM integrations, and more
- Scale: $35 per user per month for AI call tags, dedicated onboarding, and priority chat and email support
How to switch and port your number from Line2
Want to port your number from Line2 to Quo so you can keep an existing number? The process is easy, free, and usually takes just 1-2 weeks!
- Create a Quo account.
- Submit a request to port your number in the Quo app.
- That’s it! We’ll take care of the rest.
2. Grasshopper: Best choice for multi-digit extensions

Pros
- Unlimited calling in the US and Canada
- Auto-attendant with multi-digit extensions
- Desktop and mobile app
Cons
- Only one number per account unless you upgrade to the most expensive plan
- Limited productivity features
- Call recording requires an upgrade
- No third-party integrations besides Google Voice
Grasshopper is a legacy business phone system for small businesses. It offers WiFi calling, business hours, call transferring, and unlimited calling and texting in the US.
One of Grasshopper’s standout features: extensions. You can add single-digit extensions for employees and multi-digit extensions for departments on your team.
In that sense, Grasshopper is a step above Line2. But it still doesn’t offer collaboration features like shared texting and CRM integrations.
Some people might also find Grasshopper’s interface more outdated than other solutions.

Grasshopper pricing

Grasshopper offers three plans — True Solo, Solo Plus, and Small Business. Here’s how much each plan costs:
- True Solo: $14 per month, one user, one phone number, and one extension
- Solo Plus: $25 per month for unlimited users, call recordings, one phone number, and three extensions
- Small Business: $55 per month for unlimited users, four phone numbers, and unlimited extensions
3. Google Voice: Ideal for Google Workspace teams

Pros
- Unlimited calling in the US and Canada
- Integrates with Google Workspace tools
Cons
- Might require a Google Workspace subscription, $7 per user per month minimum
- Texting is available in the US only
- No shared phone numbers
- No toll-free numbers
Google Voice for Google Workspace is a well-known Line2 alternative. It offers unlimited domestic calling and unlimited US texting. Although texting is only available to US customers. Unlike Line2, you also get business features like call recording, ring groups, and auto-attendants. Just know you’ll have to upgrade for those.
However, our testing showed that managing communications can be quite time-consuming. That’s because calls, texts, and voice messages are in separate folders. You might also miss out on the full thread of a customer interaction when you jump from the Calls tab to the Messages tab, for example.

Two more drawbacks with Google Voice? You can’t integrate it with non-Google services, which means CRM phone integrations are out of the question.
Google Voice pricing

There are four Google Voice pricing plans, though one of them is only for a single user:
- Starter, voice only: $10 per month for one user, unlimited US calling and texting, voicemail transcription, and three-way calling; only available in the US
- Starter: $10 per user per month for a max of 10 users, unlimited calls in the US and Canada, voicemail transcriptions, and call forwarding
- Standard: $20 per user per month for unlimited users, and includes ring groups, multi-level auto-attendants, and on-demand call recording
- Premier: $30 per user per month for advanced reporting and automatic call recording
To get a Google Voice account for more than one person, you’ll need to purchase a Google Workspace subscription. Prices start at $7 per user per month, although plans with more features cost $22+ per user per month.
4. RingCentral: Best alternative that offers desk phone rental options

Pros
- Unlimited calling in the US and Canada
- Video conferencing with an upgrade
- Desk phone rentals
Cons
- Texting is limited to 25 texts per month
- Toll-free calls are capped at 100 minutes on the Core plan
- Call recording requires an upgrade
- Limited storage
RingCentral is one of the older unified communication solutions on the market. It offers video, calls, and limited texting. You can also rent desk phones through RingCentral if you still use them.
Unlike Line2, RingCentral lets you get additional phone numbers for $4.99 on any plan. That said, there are some limitations to be aware of:
- You only get 25 text messages per user per month on the basic plan. Upgrading to the most expensive plan still caps you at just 200 messages per user per month, which might not be enough as you grow.
- Texting features are basic. There’s no way to schedule text messages unless you use RingCentral’s add-on bulk texting features or use a third-party app.
- Call recordings are deleted after 90 days unless you upgrade to a more expensive plan. Even then, it doesn’t eliminate size-based deletion policies. You can only store 200 manual call recordings per voicemail box per user and 10,000 automatic call recordings per account.
Even when you upgrade, RingCentral users are far from in love with its customer care.
“My experience with RingCentral has been a journey. Initially, I faced significant challenges with their customer service. When I reached out for support, I often had to make multiple calls and express my frustrations before receiving help. It was frustrating to speak with several team members, none of whom seemed to know what was happening or what steps had already been taken. There was a clear lack of communication.” — G2
RingCentral pricing

You can choose from three business phone RingCentral pricing tiers:
- Core: $20 per user per month for unlimited calls in the US and Canada, 25 text messages, on-demand call recording, and up to 100 video meeting participants
- Advanced: $25 per user per month for 100 text messages, automatic call recording, and advanced call monitoring functions like call whispering and call barging
- Ultra: $35 per user per month for 200 text messages, device analytics and alerts, and “unlimited” storage with time-based limits
5. Nextiva: Best for teams that need Microsoft Teams integration

Pros
- Unlimited calling in the US and Canada
- Video calls are available on the base plan
- Microsoft integration
Cons
- SMS and MMS have a capped message limit
- Limited toll-free minutes
- Call recording requires an upgrade
- Most integrations require an add-on fee
Nextiva is a Line2 alternative for large enterprises. You can use it for calls and texts inside the US and Canada. With Nextiva, you also get video calling, auto-attendants, and shared inboxes on the base plan.
Nextiva gives you more business features compared to Line2. But Line2 has the upper hand when it comes to texting. Nextiva’s basic plan only offers 100 SMS messages per user per month. With an upgrade, you still only get 500.
Nextiva pricing

There are three tiers of Nextiva pricing:
- Core: $15 per user per month for voice calls, 100 text messages, team chat, voicemail transcriptions, and access to the mobile app
- Engage: $25 per user per month for the Microsoft Teams integration, 500 text messages, digital fax, voice analytics, 2,000 toll-free minutes, and call recording
- Power Suite: $75 per user per month for up to 100 agents for skills-based routing, IVR, call transcriptions and summaries, and API integrations
6. Vonage: Best alternative with an API

Pros
- Unlimited calling in the US, Canada, and Mexico
- Unified communications on every plan
- SMS API is available to automate texting
Cons
- A lot of hidden fees
- Call recording and toll-free numbers are add-ons
- Limited SMS and MMS
- Toll-free numbers cost $39.99 per month
Vonage is another legacy virtual phone system for businesses. If you need to build custom workflows, like automating reminder texts, its APIs give you that flexibility.
The biggest limitation with Vonage, though, is how expensive it is to access essential business phone features. For example, automatic call recording is only available as an add-on. It’s the same for on-demand recording, unless you want to upgrade to Vonage’s most expensive plan. You can also only get call groups and voicemail transcriptions on the most expensive Vonage plan.
Vonage pricing

Vonage offers three pricing plans based on the number of users you have. Here’s how much you’ll pay if you have a team of four or fewer users:
- Mobile: $13.99 per number per month for unlimited domestic calling, SMS and MMS, voicemail, virtual receptionists, and desktop and mobile apps
- Premium: $20.99 per number per month to access team messaging, video meetings, desk phone support, CRM integrations, and single sign-on
- Advanced: $27.99 per number per month to access on-demand call recording, visual voicemail with transcriptions, and simultaneous ring
7. Dialpad: Ideal alternative for contact centers

Pros
- Offers unlimited calling to the US and Canada with any plan if you’re based in either country
- Access to collaboration tools like team messaging, file sharing, and audio chat rooms
- Call recording is available on the base plan
Cons
- No additional numbers on the base plan
- Key features like Slack and Zapier integrations and auto-replies are locked behind more expensive tiers
- Shared numbers and international texting require an upgrade
- User minimums can drive up costs
Dialpad is a cloud phone system designed for contact centers. Every user gets one local number, and you can purchase additional numbers with an upgrade. Dialpad also offers business features like unlimited calling and texting in the US and Canada, call routing, and call recording.
You should know that several features are paywalled or require pricey add-ons. You need to upgrade to get:
- Extra numbers
- International texting
- Most third-party integrations
- More than three ring groups
But higher-tier plans come with user limits, making Dialpad much more costly than Line2. The Pro plan has a three-person minimum, and the Enterprise plan has a 100-person minimum. If you want essential features that are only available on higher-end plans, you might have to pay for more than you need.
Curious about other Dialpad pros and cons? We cover them in this article.
Dialpad pricing

Dialpad’s pricing for its business phone solution includes three tiers:
- Standard: $15 per user per month for unlimited calling, multi-level IVR, toll-free number support, call recording, and voicemail greetings
- Pro: $25 per user per month for international texting support, additional numbers, third-party integrations, and 25 ring groups
- Enterprise: Custom pricing for unlimited ring groups, additional integrations, and a 100% uptime guarantee
8. Aircall: Best choice for international calling

Pros
- Unlimited inbound calls in the US and Canada
- Enterprise features like Power Dialer
- International numbers in 100+ countries
Cons
- Outbound calls aren’t free
- SMS and MMS aren’t free
- User minimums on every plan
- AI call summaries require a pricey add-on
Aircall is made for enterprise companies that need to handle high call volume. You can use ring groups and advanced call routing to better distribute calls to your global team. Then tap into the power dialer to speed up your cold calling and build new relationships with prospects worldwide.
Where Aircall falls short compared to Line2 is unlimited usage. Aircall doesn’t offer unlimited calling and texting. You have to contact them for their outbound calls and domestic text rates.
It’s also a lot more expensive. The basic plan costs $30 per user per month and has a three-user minimum. So really, it costs at least $90 per month.
For enterprise businesses with a larger budget, Aircall may have a lot to offer. But the high monthly prices and user minimums could be expensive for small businesses and growing teams.
Aircall pricing

Aircall’s pricing plans include:
- Essentials: $30 per user per month with a three-user minimum for local, toll-free, or international numbers, IVR, call recording, and click-to-call
- Professional: $50 per user per month with a three-user minimum for the Power Dialer, mandatory call tagging, and the Salesforce integration
- Custom: Personalized quote with a 25-user minimum for custom onboarding, API developer support, and unlimited calls worldwide
9. Sideline: Best for businesses that mainly communicate through text

Pros
- Unlimited texting
- Auto-replies
Cons
- Requires carrier minutes for calling
- No shared numbers
- No integrations
Like Line2, Sideline is a second phone number app. It gives you unlimited texting and uses your carrier minutes for calling. So if you’re on an unlimited plan, your calls don’t cost extra.
While Line2 has more useful calling features, Sideline is better suited to texting. You get auto-replies, group messaging, and custom signatures. You can even set up branded messages.
Just know that Sideline misses these business features:
- Toll-free numbers
- Call recordings
- Integrations
- Call routing
- Extensions
Sideline pricing
Sideline’s three pricing options are:
- Monthly: $14.49
- Half-yearly: $46.99
- Yearly: $129.99
How we determined the best alternatives to Line2
We put Line2 alternatives to the test and evaluated them based on six factors:
- Reliability. We checked how easy the platform made it to stay in touch with your customers. Did calls and texts go through when they needed to? Could customers reach you without issues?
- Value for money. What monetary or non-monetary value does the VoIP system generate for the business? Will the system have a positive ROI?
- Budget. We evaluated overall costs and whether the pricing structure is fair for what you get.
- Third-party integrations. Manual transfer or recreating business data can be costly. Does the VoIP system offer integrations that’ll allow you to quickly pull data from your existing tool stack?
- Ease of use. We evaluated how intuitive the platform is day to day. For example, how easy it is to navigate through the app, adjust settings, and manage communication without hunting through menus.
- Customer support. We checked response times, support channels, and how effectively issues were resolved.
What you need to know about Line2

Founded in the late 2000s, Line2 is a no-frills VoIP service that offers business phone basics. It supports unlimited calls and texts in the US and Canada via local and toll-free numbers. It’s also available as a desktop and mobile app.
But Line2 offers little beyond replicating features your standard cellphone already provides. For example, there are no shared numbers, call transcriptions, or integrations. It does the job for one-person businesses, but doesn’t work when you add anyone else to your team.
The user interface is also quite outdated, so it might not be everyone’s cup of tea.
Another caveat to consider when choosing Line2: even its key features aren’t that reliable. According to many Line2 user reviews, performance issues and bugs are common. Take these reviews, for example:
“The service is VERY sporadic. We have quite a bit of downtime, and it seems to be more frequent.” — G2
“It makes you dial numbers repeatedly to get the number to connect, and it is down a lot.” — Capterra
“It can be glitchy at times and drop calls. Also, I have noticed that sometimes texts do not appear in the order they are sent/received, which can make things confusing.” — Capterra
Line2 pricing

Line2 offers two pricing options for the same plan:
- Monthly: $9.99 per month
- Annual: $7.99 per month
Why businesses turn to Line2 alternatives
Line2 offers a VoIP system that gets you past the limitations of physical desk phones or your cell phone number, but it doesn’t get you far enough. Here are five reasons why businesses choose a Line2 alternative:
- Provide personalized customer interactions. Line2 works as a basic second number, but it doesn’t support deeper customer relationships. Features like contact notes and CRM integrations make it much easier for businesses to personalize their outreach.
- Share responsibility for incoming calls and messages. Unlike traditional phones, VoIP phone systems let your team share numbers for taking calls and sending messages at the same time. Businesses that want to work together more effectively switch providers because of this.
- Take more work off your plate. Small teams have to do more with less, which is why automated features like auto-replies, scheduled text messages, and Zapier come in handy. Line2’s lack of automated workflows forces businesses to choose a VoIP alternative.
- Maintain work-life balance. Line2 doesn’t offer strong business-hour controls, which can leave your phone ringing at night or during your off hours. With better platforms, you can set clear working hours. Then callers automatically go to voicemail or get an auto-reply letting them know you’ll respond later. Quo also has an AI voice agent, Sona, that can handle routine calls after hours. This is a big reason many users switch to a more complete phone solution.
- Reliability concerns. Many Line2 users report dropped calls, spotty connections, and outages that interrupt their work. Businesses usually switch to alternatives with higher uptime and more dependable call performance. That way, they can trust their phone system to work when they need it.
“I was a Line2 subscriber for over 10 years. The interface was never updated during that time; the set up instructions were not easy to follow, and the call flow interface was unreliable… There were simpler, less expensive, and more reliable virtual attendant options available.” — Trustpilot
How to choose the right Line2 alternative for your team
If you’re not sure where to start, use this quick guide to narrow things down based on what your business needs:
- Need to build customer relationships at scale and collaborate with your team? Choose Quo.
- Already use Google Workspace and want something basic? Google Voice is a solid option.
- Need a simple professional number with extensions? Consider Grasshopper.
- Managing a call center or an outbound sales-heavy workflow? Look at Aircall or Dialpad.
- Need desk phone rentals? Consider RingCentral or Nextiva.
- Need to send high-volume or automated SMS campaigns? Vonage is a good fit.
- Looking for a Line2 alternative mostly for texting? Consider Sideline.
Quo: The best Line2 alternative in 2026

Among the Line2 alternatives we’ve shared, one stands out.
Quo is more than your average business phone. We help businesses close more sales, support customers, and grow. Line2 stops at basic calling and texting, but Quo adds automations, snippets, and AI features that simplify daily work and save time.
Ready for a proper business phone system? Start your free Quo trial today.
FAQs
Yes. Line2 is a legitimate second-number app. But user reviews often mention issues with reliability, support, and billing confusion. Many customers end up switching when they need a more dependable business phone system.
Yes. You can port your Line2 number to another provider. Just start the porting request with your new service provider, like Quo, and share your Line2 account details.
The best second phone number app depends on what you need. For basic personal use, Google Voice or Grasshopper work well. For growing businesses that want to build relationships at scale, Quo is the best choice.
Most businesses switch to VoIP apps, like Quo. Quo lets you make calls from any device and offers more features than a traditional landline. It’s also more professional and lets you stay in touch with customers on the go.
