Get local and toll-free numbers
Sign up for as many numbers as your business needs with Quo. Choose between local US and Canadian phone numbers and North American toll-free numbers.
Build trust with your customers by choosing phone numbers with local area codes. Assign dedicated numbers to each of your team members. Your team can keep their personal numbers private and use a separate number to communicate with customers. If you operate in multiple locations, you can use a toll-free number for customer support or a vanity number to stand out from the competition.
All Quo plans include a phone number for every user who joins your workspace. Your team members can have individual numbers, or you can share numbers for specific departments. Additional numbers cost just $5 per number per month.
Call handling made easy
Manage incoming calls smoothly with Quo. Create custom call flows in seconds with our drag-and-drop builder. During business hours, choose how your team receives phone calls. Calls can ring simultaneously or in custom batches, with ring groups. Give callers options to reach different departments in your business with phone menus. You can also set up traditional call forwarding.
After hours call routing to Sona prevents lost leads. A missed call at 7 p.m. is often a customer who's found someone else by 7:05. So instead of letting that happen, Sona greets the caller, answers questions, and can take a message or route urgent calls to an emergency team.
Built for team collaboration
Split responsibility for inbound calls and texts with shared numbers. View all your customer interactions in one place — calls, texts, voicemails, call recordings, and more — with shared inboxes. So when a call comes in overnight, nothing lives in one person's head. The morning tech reads the overnight call summary instead of waiting on a briefing.
Troubleshoot customer issues in real time and assign follow-up tasks with internal threads. Check whether a teammate has caught up on a particular interaction with inbox views.
Customize your schedule in Quo and choose when you want to receive notifications during or after business hours. With Do Not Disturb forwarding, you can mute your phone and focus on the job at hand so you aren't distracted.
Text smarter with advanced messaging features
Send SMS and MMS messages with Quo. MMS messaging is a great option to show customers when a project is complete or to share updates for ongoing repair work.
Quo's automated text message features make your text capabilities highly scalable. Automatically reply to messages after hours with SMS auto-replies. Schedule messages to reach customers at a convenient time with scheduled messages. Quickly answer common questions with pre-written text templates, also known as snippets.
Go even further with automated text workflows. Automatically schedule appointments, send reminders and notifications, and request reviews after providing service to a customer with our Zapier and Make integrations. You can set them up in minutes — no code required.
Get repetitive admin tasks done faster
Help your team focus better on your customers by automating admin work for them through AI tools.
Automatically record your calls and generate AI-powered call summaries and transcripts so your team doesn't have to spend time taking notes on their calls. Use AI to analyze phone calls and gain business insights with AI call tags.
Sona provides 24/7 customer support that helps you turn missed opportunities into qualified leads. Handle emergency service requests at any time of day and improve your customer satisfaction.
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