MightyCall pricing and plans + fees and limitations

When MightyCall rebranded in 2013, it offered VoIP services for entrepreneurs and solopreneurs. Though initially known for its ‘free forever’ plan, MightyCall’s focus has shifted to call centers and customer support teams.

Today, MightyCall offers enterprise-level features, but only if you’re willing to pay for them. Considering every plan requires at least three user seats, it’s clear that small and growing businesses are no longer its target audience.

If you’re wondering how much you’ll have to pay for a MightyCall plan, you can use this guide to add up the costs. We’ll also look at another option that’s a better fit for growing teams.

TL;DR

• Pricing adds up quickly. MightyCall’s plans start at $15 per user per month, but every plan requires at least three users, making the actual entry cost higher than it appears.
• “Unlimited” comes with limits. Calls and texts are capped under a Fair Use Policy, which can push growing teams to upgrade sooner than expected.
• Not built for most growing teams. MightyCall is built for call centers and high-volume support teams. Not small or growing businesses that need flexibility to scale.

What is MightyCall?

MightyCall is a cloud-based phone system for call centers, support teams, and larger organizations. It’s designed for teams that handle high call volumes and need more control over how calls are managed. It offers tools such as live call monitoring, predictive dialers, and supervisor workspaces. You’ll also get access to VoIP features like IVR and call queues.

MightyCall pricing and plans at a glance

	Core	Pro	Power	Enterprise
Starting price	$15 per user per month	$23 per user per month	$30 per user per month	Custom pricing
Minimum users	3 users	3 users	3 users	Custom
Ideal for	Small teams starting with a call center setup	Teams that need call monitoring and reporting	High-volume outbound communication and sales teams	Large call centers with complex needs
Domestic calling	15,000 pooled inbound + outbound minutes	100,000 pooled inbound + outbound minutes	100,000 pooled inbound + outbound minutes	Custom
SMS and MMS	2,000 pooled messages	2,000 pooled messages	2,000 pooled messages	Custom
Preview dialer	✕	✕	✓	✓
Predictive dialer	X	X	X	10 lines per rep
AI call summaries	✕	Upon request	Upon request	Upon request
Call log	✓	✓	✓	✓
API access	✓	✓	✓	✓
Dedicated account manager	✕	✕	✓	✓
Priority level	✕	✕	✓	✓

MightyCall is a call center software that offers four plans for larger businesses. Its first three plans require a three-user minimum, and the Enterprise plan’s pricing isn’t public.

Let’s break it down:

Core

The Core plan starts at $15 per user per month billed annually, or $20 per user per month billed monthly. With the three-user minimum, the lowest you’ll pay is $45 per month.

This plan unlocks the basic features you’d expect from a business communication platform. These include:

• Three business phone numbers
• Call forwarding
• Caller ID
• Unlimited calls in the US and Canada

Unfortunately, these ‘unlimited minutes’ are subject to the Fair Use Policy. You have a limit of 15,000 pooled outbound and inbound call minutes and 2,000 pooled text messages per account per month. 

In other words, you may have to refill minutes if you exceed 250 hours of call activity per month — which isn’t ideal for growing small businesses.

Pro

It costs $23 per user per month billed annually, or $30 per user per month billed monthly to unlock MightyCall’s Pro plan. This tier also requires a three-user minimum, so the least you’ll pay is $69 per month.

With the Pro plan, you can unlock agent supervision tools, like advanced reports and call monitoring features. These include:

• Call barging
• Call intercept
• Call listening
• Live call monitoring
• Call whisper
• Real-time analytics

But while this plan raises your limit on inbound and outbound calling to 100,000 minutes, it doesn’t raise your limits on texting.

Power

The Power plan costs $30 per user per month billed annually, or $40 per user per month billed monthly. It lets you tap into MightyCall’s power-dialing tools: the preview and progressive dialer. With the three-user minimum, you’ll pay a minimum of $90 per month. 

Here are the features you can expect to get on the Power plan:

• Priority support
• Dedicated account manager

These advanced call features may be useful for some call centers, but they’re probably not necessary for growing small businesses. .

Enterprise

MightyCall doesn’t list the pricing for its Enterprise plan. To find out, you’ll need to reach out to its sales team. 

The Enterprise plan lets you tap into MightyCall’s:

• Predictive dialer
• SIP trunking support
• Custom integrations

Hidden fees to know

Most of these hidden fees aren’t listed on MightyCall’s pricing page, but you’ll still need to keep them in mind:

• Carrier registration fees. MightyCall requires a three-month campaign commitment upfront.  This means you’ll need to pay three months of fees before your plan switches to month-to-month pricing. These are $1.50 per month for low-volume campaigns or $10 per month for high-volume campaigns, which is more than 15,000 messages per month. 
• International calling. Calls to and from phone numbers outside the United States and Canada are considered international calls. For this reason, you’ll have to pay international calling fees, even if you’re using an international number domestically. What about purchasing international numbers from MightyCall? It’ll cost you an extra $15 per number per month.
• User minimums. Every MightyCall plan requires a three-user minimum, which means it’s more expensive than you might think at first glance. The least you can pay for the Core plan is $45 per month for three users — even if you’re a solopreneur.

How Quo compares to MightyCall for growing teams

When you’re running a growing team, price matters. But what matters just as much is knowing what the phone system offers — and whether it supports your business’ growth. 

Quo is a business phone system for teams that are scaling. It brings calls, texts, and customer information in one easy-to-use platform so teams can move faster without losing the personal touch. Quo’s pricing is flexible, transparent, and predictable.

In contrast, MightyCall’s pricing isn’t built for growing teams. Let’s take a closer look at how they compare.

Overview of Quo’s plans and pricing

Quo offers three pricing plans. Each plan builds on the last, so you can start small and upgrade only when you need more features.

1. Starter plan

The Starter plan covers the essentials for small teams that want a business phone system that’s easy to use. It’s a good fit for solo founders, early-stage teams, or businesses that primarily need calling, texting, and some automations.

Key features: Unlimited calls and texts to US and Canadian numbers, one new or ported phone number per user, business hours, shared phone numbers, SMS auto-replies, integrations with Zapier, Make, and Slack, Quo API access, scheduled messages, and Sona, Quo’s AI voice agent

Price: $15 per user per month, billed annually

2. Business plan

The Business plan is for teams that handle more calls and need advanced call routing and clear context on each conversation.

Key features: AI call summaries and transcripts, group calling, custom ring orders, warm call transfers, multi-level IVR, automatic call recording, and HubSpot and Salesforce integrations

Price: $23 per user per month, billed annually

3. Scale plan

The Scale plan is designed for teams that want faster access to Quo’s support and more hands-on guidance as their setup grows.

Key features: AI call tags, dedicated onboarding support, priority live chat, email support, and inbound phone support

Price: $35 per user per month, billed annually

How Quo and MightyCall compare, feature by feature

Quo and MightyCall are both designed to handle business calls and texts. The table below shows how their features compare in more detail.

Feature	Quo	MightyCall
Starting price	$15 per user per month	$15 per user per month
Free trial	✓	✓
Minimum users required	1 user	3 users
US and Canadian calling	Unlimited	15,000*
SMS and MMS	Unlimited	2,000*
International numbers	✕	✓
Mobile & desktop apps	✓	✓
Shared phone numbers	✓	✓
Auto-replies	✓	✕
Call flow builder	✓	✓
AI voice agent	✓	✕
AI call summaries	✓	Must contact to get access
Voicemail transcription	✓	✓
CRM integrations	✓	✓
Toll-free numbers	✓	✓
Call & message analytics	✓	✓

* Limited to 15,000 total inbound and outbound call minutes and 2,000 text messages per account each month on the base plan.

Pros and cons of MightyCall pricing plans

For large and mid-sized businesses that want to automate calls with advanced features, MightyCall may be a good option. But for growing small businesses that need a scalable business phone system, it’s unlikely to be a good fit.

Pros

• International phone numbers: International numbers are available for $15 per number per month. 
• Supervisor workspace: This may help established teams that require detailed analytics.
• Auto dialer: You can automate initiating customer conversations and maximize your time spent on the phone.

Cons

• No truly unlimited minutes: Calls and texts are pooled for everyone on your account.
• Call quality issues: Many users complain of choppy calls, delivery issues, and technical hiccups.
• User minimums: Every plan comes with a three-user minimum except for the Enterprise plan, for which pricing isn’t public.
• Limited free trial: It’s not easy to test MightyCall with only three user seats.

See why Quo is the best virtual phone service provider

MightyCall fits the bill for enterprise call centers looking to automate outbound calls. But if you’re looking to build better relationships with your customers, you’ll need a MightyCall alternative.

The good news is that Quo makes it easy to get all the features you can’t get with MightyCall. Each plan comes with genuinely unlimited calls and texts, plus one free number per user. Plus, Quo’s shared numbers can help your team stay connected from anywhere. You can add custom contact notes, write internal comments, and tag individual team members to delegate tasks.

You’ll also get access to 8,000+ third-party integrations via Zapier and Make to help automate your workflows. Sona, Quo’s AI voice agent, answers calls when your team is unavailable. Sona can also send texts during live calls, like booking links or your business address.

Get started today with our seven-day free trial and see why we’re the best MightyCall alternative for small businesses.

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