Tired of Rosie AI? 10 Best Rosie AI alternatives

Rosie AI claims to be “10x better than voicemail.” But is that actually true?

For some businesses, the pricing can feel high for what you get. This is especially true when you need to upgrade for texting, call transfers, and CRM integrations. So it might be difficult to scale as your team grows.

If you’re on the hunt for a more robust AI answering service, this guide breaks down 10 of the best Rosie AI alternatives. We compare their pricing, features, pros and cons, and limitations so you can pick the best fit for your growing business.

 10 Best Rosie AI alternatives to choose from

Choosing an AI receptionist for the first time or tired of HeyRosie? Here are the best alternatives to Rosie AI for virtual receptionist services.

HeyRosie alternatives compared at a glance

Short on time? Here’s a quick comparison of the top 10 Rosie alternatives:

Tool name	Best for	Starting price	Top features
Quo	Growing businesses	$15 per user per month	Unlimited calling and texting in the US and Canada, AI voice agent Sona, multilingual Sona support, warm transfers, Sona texting, call recordings, summaries, and transcripts, customizable call routing, shared phone numbers, drag-and-drop call flow builder, and over 8,000 integrations
RingCentral AI Receptionist	Current RingCentral users	$59 per month for 100 minutes	Multilingual support, integrations, online appointment booking, customizable personalities, and analytics
Synthflow	Larger healthcare providers needing HIPAA compliance	$0.09 per minute for the voice engine	Real-time appointment management, CRM integrations, SIP trunk integration, HIPAA compliance, and an API
OpenMic.ai	Retail stores	$29 per month for a one-time allowance of 100 minutes	AI SMS, calendar booking, scheduling outbound calls, personalize upselling, and voice surveys
Smith.ai	Call centers with a layer of AI	$95 per month	AI scheduling, dedicated phone number, lead screening, call recording
Abby Connect	Combination of outsourced live agents and AI	$99 per month for up to 50 minutes	Spanish and English coverage, mobile and desktop apps, human backup on demand, and appointment scheduling
Aircall	Call centers	$30 per user per month	Unlimited calls within the US and Canada, SMS and MMS, AI voice agent, and CRM call logging
Autocalls.ai	Global customer base	$27 per month for 120 minutes	100+ languages supported, unlimited AI agents, cloned voices, and a white label solution with an upgrade
Goodcall	Low-volume, repeat callers	$66 per month	Unlimited minutes on every plan, customer-based pricing model, call recordings, analytics, appointment scheduling
ServiceAgent	Outbound calls	Reach out to sales for specific pricing	Native Jobber integration, human call routing for emergencies, multilingual support, mobile app

Let’s start with G2’s #1 voted app for customer satisfaction:

1. Quo: Best Rosie AI alternative for growing businesses

Pros

• Built-in AI voice agent, Sona
• English, Spanish, and French Sona support
• Sona can text links or transfer callers during calls
• Sona onboarding wizard for quick setup
• Shared phone numbers
• Unlimited calling and texting to the US and Canada
• On-demand and automatic call recordings
• AI-driven transcripts and summaries

Cons

• Can’t verify accounts through two-factor authentication*

*Nearly all virtual phone numbers share this problem. For safety reasons, companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.

Quo, formerly OpenPhone, is the go-to business phone for teams that want to build stronger customer relationships.  It’s made for growing service businesses where every call matters, and missed calls mean missed jobs.

Rosie AI can answer calls, but it’s tacked on to your existing phone provider. You have to forward your calls to it for it to work. Quo is a full business phone system, with an AI voice agent built in. That means Sona can plug directly into your call routing and workflows. This way, your team can review transcripts, summaries, and captured leads in the same place they already manage calls and texts. They don’t have to stitch together multiple tools.

You can use Quo to call and text from anywhere. All you need is an internet connection and a device you already own, like your laptop or smartphone. When you want AI coverage, you can use Quo’s AI voice agent, Sona, on any plan.

Sona can help your team stay on top of calls by:

• Capturing leads when your team can’t pick up the phone 24/7
• Collecting messages and contact details so your team can follow up
• Answering FAQs so customers don’t have to wait to speak to your team 
• Recording calls and providing call summaries to give your team quick context to follow up faster
• Transferring calls to available teammates for escalations or emergencies
• Texting callers important information during live calls, like links to your booking pages 
• Referencing previous conversations to prevent asking repeat questions

Getting started is quick. You can activate Sona from the Quo settings page with a guided three-step wizard. Choose how Sona handles calls, configure the agent, and add knowledge. The wizard generates and publishes the call flow automatically, so you don’t need to use the flow builder if you don’t want to.

Quo also gives you visibility Rosie can’t. You can filter call views to see only calls handled by Sona on any device. You also get a single thread per contact, with full conversation history for calls, texts, voicemails, and recordings. Rosie’s calls live in a separate app, so they’re not part of the same conversation timeline.

Sona works with other Quo tools so you can save even more time on repetitive tasks. For example, send Sona’s call summaries to your email or CRM. Use Quo’s native integrations with:

• HubSpot
• Salesforce
• Pipedrive
• DripJobs
• Jobber
• Attio

And more. Need to push Sona call summaries to other CRMs? You can use our Zapier and Make integrations or set up a custom integration with the Quo API.

If you need to call someone back or split responsibility for incoming calls and messages, you can work together from anywhere with shared phone numbers. Multiple teammates can call and text from the same business number. That way, your team can split responsibility for fixing customer issues.

Finally, Sona is charged per call, not per minute. That means Sona can stay on the line as long as it takes to help a caller, without you worrying about a longer call turning into a surprise bill.

Sign up today for Quo’s seven-day free trial. Try Sona in the Quo web or desktop app.

Key features of Quo

• Unlimited calls, SMS, and MMS in the US and Canada
• Automatic call tagging based on the conversation
• 8,000+ third-party integrations via Zapier and Make integrations
• Sona
• Multilingual AI receptionist, with English, Spanish, and French support
• Call routing and call transfers
• Customizable phone menus
• Texting automations with snippets, auto-replies, and scheduled texts

Quo pricing 

Quo’s pricing offers three different plans:

• Starter: $15 per user per month for shared phone numbers, calling and messaging to US and Canadian numbers, on-demand call recording, voicemail transcriptions, Zapier and Make integrations, and Sona
• Business: $23 per user per month for CRM integrations like HubSpot, automatic call recording, phone menus, AI call transcripts and summaries, custom ring orders, and call forwarding
• Scale: $35 per user per month for dedicated onboarding, inbound phone support, priority live chat, and AI call tags

1,000 free automation credits, or 10 calls, are included on every Quo plan. Need more credits? Quo offers five pricing tiers so you can easily scale based on how often your team needs Sona:

	Tier 1	Tier 2	Tier 3	Tier 4	Tier 5
Sona tiers	Free	$25 per month	$49 per month	$99 per month	$199 per month
Included credits	1,000 credits/10 calls	4,000 credits/40 calls	10,000 credits/100 calls	25,000 credits/250 calls	60,000 credits/600 calls
Overage rate per credit	$0.01	$0.0075	$0.0065	$0.0055	$0.0045
Overage rate per call	$1.00	$0.75	$0.65	$0.55	$0.45

*Calls under 15 seconds don’t count toward this amount

2. RingCentral AI Receptionist: Best for current RingCentral users

Pros

• Supports more languages than Rosie AI
• Relatively easy setup

Cons

• Some users report inconsistent performance
• More expensive than Rosie
• Limited minutes per plan

If you’re already using RingCentral and want to add AI, but don’t want to switch providers yet, consider their AI Receptionist. RingCentral’s AI can:

• Take calls around the clock
• Capture lead details
• Take messages 
• Transfer calls
• Book appointments

Like Quo’s Sona, RingCentral’s AI Receptionist is built in, so your team can keep phone workflows in one place. That makes handoffs easier and gives you more visibility.

Pricing is where you’ll want to be careful. RingCentral AI Receptionist is typically sold as an add-on. There’s also a bundle that packages the AI with a base plan. 

That said, RingCentral only includes 100 minutes on its plans, which is less than HeyRosie. If you exceed that limit, the platform charges you $0.50 per minute. You can buy additional minute packages separately. 

Finally, RingCentral rounds up and bills call time in 30-second increments. This can push costs higher than expected if you get spam calls or a lot of quick hang-ups.

See for yourself:

“We’ve been trying it, people don’t like it, and now I am getting charged $25/day because I am over my 100 minutes. If the AI is used [for] 1-30 seconds, you get charged 0.25, and if it is used [for] 31-59 seconds, you get charged 0.50. I added up all my calls, I used 32 minutes in total time, I was charged for 61.” — Reddit

Key features of RingCentral AI Receptionist

• Multilingual support, including English, Spanish, French, Italian, German, Portuguese
• Integration with Google Calendar, Outlook, Zoho, HubSpot, and Salesforce
• Online appointment booking
• Call transfers
• SMS follow-up
• Customizable personalities
• Analytics
• Call transcript and summaries

RingCentral AI Receptionist pricing

You purchase AI Receptionist as a standalone or add-on license, depending on your existing RingCentral setup. Here are your options:

• RingCentral AI Receptionist Everywhere: $59 per month, 100 minutes included, multilingual support, call routing, appointment booking, lead capture, SMS follow-up, call transcripts, and analytics
• RingCentral AI Receptionist with RingEX™: $39 + $30 per month for the AI Receptionist and RingEX Core plan, AI phone and video meetings, unlimited domestic calling, business SMS and MMS, and Google and Microsoft integrations

3. Synthflow: Best for larger healthcare providers needing HIPAA compliance

Pros

• HIPAA compliance with an upgrade
• Supports over 25 languages

Cons

• Isn’t a full phone system
• Business phone number requires a Twilio account or an upgrade to the Enterprise plan
• High cost at scale

Synthflow is an AI voice agent tool that lets larger businesses and enterprises build and deploy AI agents. You can set up the AI for free and pay as you go after you launch. If you manage more than 10,000 minutes per month, you can upgrade to the Enterprise plan, which comes with HIPAA compliance. 

Synthflow’s AI can book appointments, answer FAQs, and route calls. It also supports more than 25 languages, including Spanish, Portuguese, and French. 

Keep in mind the base plan only supports five concurrent calls, which can be limiting for teams with high call volumes. You’ll also need a Twilio account to get a phone number from Synthflow. This can be a hassle if you’re a small business looking for something easier to set up.

Key features of Synthflow

• Real-time appointment booking and rescheduling
• CRM integration
• Call transfers
• SIP trunk integration with an upgrade
• HIPAA compliance with an upgrade
• API requires an upgrade

Synthflow pricing

Synthflow offers two pricing plans:

• Pay as you go: Usage is billed per second at $0.09 per min for the voice engine, plus LLM costs depending on which model you use, ranging from $0.02 per min for GPT-4.1 mini up to $0.05 per min for GPT-4. Telephony options include bringing your own Twilio account for free or using Synthflow-managed Twilio for $0.02 per min. Includes 5 concurrent calls, with additional concurrency available at $20 per slot per month.
• Enterprise: Custom pricing for teams handling 10,000+ minutes per month. Includes unlimited concurrent calls, Synthflow Native Telephony, guaranteed 99.99% uptime SLA, HIPAA compliance, white label, and dedicated support.

4. OpenMic.ai: Best for retail stores

Pros

• Cheaper per-minute rate than Rosie AI
• Outbound calling
• Can get started for free

Cons

• Very few online ratings or user reviews
• No way to gauge customer support
• Can be too expensive for smaller businesses

OpenMic.ai is an AI solution that helps reduce call volume by letting you build AI agents for your team. It’s especially helpful for retail and ecommerce businesses. Your AI agents can:

• Offer personalized shopping advice to improve conversions 
• Integrate with loyalty programs like Tagmango
• Make calls to notify customers about abandoned carts, as well as loyalty and reward statuses
• Upsell customers and offer personalized discounts, recommendations, and deals

If you’re a product-based business in retail or ecommerce, OpenMic.ai might be a better fit than service-based AI tools like Rosie. Just know that, at the time of writing, there are very few online user reviews and information on how to get in touch with customer support. 

Key features of OpenMic.ai

• Call transfers
• AI SMS
• Calendar booking
• Scheduling outbound calls
• Third-party integrations
• Personalized upselling
• Voice surveys

OpenMic.ai pricing

OpenMic.ai offers five plans based on call volume:

• Starter: $29 per month for a one-time allowance of 100 minutes, one concurrent call, unlimited assistants, call transfers, SMS, calendar bookings, integrations, and API access
• Business: $199 per month for 1,000 minutes, then 0.15 per min, 10 concurrent calls, a workflow builder, outbound call scheduler, and knowledge base support for PDFs, docs, and website URLs
• Pro: $450 per month for 2,500 minutes, then $0.13 per minute, 25 concurrent calls, 8,000 workflow nodes, and team access
• Agency: $1,500 per month for 7,000 minutes, then $0.12 per minute, 80 concurrent calls, unlimited subaccounts, whitelabel platform, and a dedicated onboarding and Slack channel
• Enterprise: Custom pricing, starting at $0.08 per minute, for custom call volumes, SIP trunk integration, HIPAA and SOC 2 compliance, and a dedicated solution architect

5. Smith.ai: Best for call centers with a layer of AI

Pros

• Offers live human receptionists available as backup
• Custom call handling playbooks for each caller type, like existing vs new clients

Cons

• Base plan is expensive for limited included calls
• Pricey additional monthly calls
• Doesn’t come with a business phone system
• Some users find the customer support lacking

Smith.ai is a phone answering service. It combines an AI receptionist with human reps who can make and receive customer calls.

On the AI-first plan, Smith.ai’s AI primarily handles calls and automatically escalates to a live rep when something complex or unexpected comes up. If you want to configure specific call types to always route to a human — like sensitive intake calls or high-value leads — that costs an extra $3 per call.

Like Rosie, Smith.ai isn’t a business phone system, so you’ll have to buy a number to forward calls to. You can pick between local, vanity, and toll-free numbers. You can also send instant call summaries to apps like Slack and Microsoft Teams. This way, your team can quickly review what happened on a call.

Just keep in mind this will cost you — the cheapest plan starts at $95 a month for two calls a day. Overages cost $2.40 per call.

You also need to forward your calls to Smith.ai so their AI agents or virtual receptionists can answer them and speak with customers. That means you’re relying on two separate systems. You’re also paying premium prices for outsourced agents who don’t know your business as well as you do and losing control over every customer interaction.

Finally, some users say it was tough to cancel their accounts, including this reviewer below:

If you don’t mind the steep price point and don’t want to choose between a voicemail vs an answering service, Smith.ai might work as an alternative to Rosie. But it’s not easy to scale.

Key features of Smith.ai

• Escalations to human reps
• AI scheduling 
• Dedicated phone number
• Call recording, transcription, and summaries
• Call transfers
• Lead screening
• CRM integrations

Smith.ai pricing

Smith.ai’s AI and virtual receptionist costs are charged separately. The AI-first plans vary depending on how many calls a day the system handles and whether you opt for the monthly or annual plan. Here’s the breakdown:

Plan	Included volume	Price	Overages	Notes
Do it yourself, month-to-month Tier 1	2 calls per day	$95 per month	$2.40 per call, unused calls expire monthly	No dedicated support, no custom integrations
Do it yourself, month-to-month Tier 2	5 calls per day	$270 per month	$2.40 per call, unused calls expire monthly	No dedicated support, no custom integrations
Do it yourself, month-to-month Tier 3	15 calls per day	$800 per month	$2.40 per call, unused calls expire monthly	No dedicated support, no custom integrations
Done for you, annual Tier 1	10 calls per day	$500 per month	No overages, flexible rollover	Includes dedicated CSM, custom integrations, AI fine-tuning
Done for you, annual Tier 2	25 calls per day	$1,000 per month	No overages, flexible rollover	Includes dedicated CSM, custom integrations, AI fine-tuning
Done for you, annual Tier 3	155 calls per day	$2,000 per month	No overages, flexible rollover	Includes dedicated CSM, custom integrations, AI fine-tuning
Enterprise	High volume	Custom	—	—

6. Abby Connect: Best Rosie AI alternative with outsourced live agents and AI

Pros

• Bilingual AI agents
• 14-day free trial
• Mobile app

Cons

• Users said they were billed for spam calls
• No built-in phone system is availab
• Base plan only includes up to 50 minutes

Like Rosie AI, Abby Connect is a standalone AI receptionist that covers calls in English and Spanish. If you don’t want AI to handle all incoming calls, Abby Connect supports warm transfers to human receptionists. This allows AI agents to provide context before handing off their conversations, so your customers don’t have to repeat themselves. 

But Abby Connect is more expensive compared to Rosie AI. Paid plans start at $99 per month for just 50 minutes. Rosie starts at $49 per month for 250 minutes. Plus, there’s no way to unlock unlimited minutes, making it difficult to scale.

Like many other AI call answering services, Abby Connect isn’t a standalone phone system. There’s no built-in phone number, so you’ll have to forward calls and track conversations across different platforms. 

The biggest drawback? Confusing billing. Some past users report they were billed for spam calls and time spent while the phone was just ringing. Others say their credit cards were charged after they tried to cancel their accounts.

Take a look at this review from G2:

Key features of Abby Connect

• Trained for English and Spanish
• Mobile and desktop apps are available
• Custom call flows and transfers
• Workflow integrations 
• Human backups on demand, requires an upgrade
• Appointment scheduling
• Call routing and transfers

Abby Connect pricing

Abby Connect offers human receptionists, live web chat, and AI receptionists. Here’s what you’ll pay for its AI receptionist plans:

• Starter: $99 per month for up to 50 minutes, 24/7 call handling, English and Spanish support, custom call flows and transfers, FAQ answering, and workflow integrations
• Essential: $165 per month for up to 100 minutes.
• Professional: $299 per month for up to 200 minutes.
• Growth: $690 per month for up to 500 minutes.
• Enterprise: Custom pricing for over 1,000 minutes, plus CRM integrations, unlimited contacts, and Google Calendar scheduling

7. Aircall: Best for call centers

Pros

• 50 AI Voice Agent minutes are included in all plans
• Integrations with productivity tools and CRMs

Cons

• User-minimums can drive up pricing
• Requires AI Assist add-on for additional AI features
• Limited SMS and MMS on every plan

Aircall is a business phone system specifically built for call centers. It provides features like call monitoring and call center analytics to help managers coach and track their reps’ performance. Plus, you’ll get access to 100+ integrations and an AI voice agent.

You get 50 AI Voice Agent minutes on any plan. For more coverage, you need to buy the add-on, with a pay-as-you-go model starting at $0.49 per minute. The AI can route callers after hours and help reduce calls by answering questions when your team is busy. It can also schedule appointments and log call information in your CRM.

That said, Aircall is quite a price jump from HeyRosie and other Rosie AI alternatives. For example:

• Aircall has a three-user minimum on the base and mid-tier plans. Even if you only need one or two seats, you’re paying for three
• AI Assist — which includes call summaries, sentiment analysis, and topic recognition — is a paid add-on on the base plan at $9 per user per month. Rosie AI includes call summaries, transcripts, and recordings on every plan.
• The AI Voice Agent itself is also a separate add-on, charged per minute, making your monthly costs hard to predict

If you don’t mind the add-ons and extra costs, Aircall still offers more than Rosie AI and acts as a true business phone system. But it’s not your only option. Other business phone systems offer similar AI features without user minimums.

Key features of Aircall

• Unlimited calls within the US and Canada
• SMS and MMS
• AI voice agent, available as an add-on
• FAQ answering
• Real-time agent handovers
• Autonomous call handling
• Call summaries, requires an upgrade or AI Assist add-on

Aircall pricing

First, Aircall’s pricing gives you three different plans to choose from:

• Essentials: $30 per user per month for three users, 50 free AI voice agent minutes per account per month, unlimited calls in the US and Canada, SMS and MMS, call recording, IVR, and click-to-dial
• Professional: $50 per user per month, three-user minimum, all AI Assist features, including sentiment analysis and call summaries, up to six months of basic and advanced analytics, Salesforce integration, and mandatory call tagging
• Custom: Custom price, 25-user minimum, unlimited calls worldwide, unlimited advanced analytics with add-on, API developer support, and custom onboarding

Then, you need to request access to the AI Voice Agent add-on, which costs $0.99 per minute

For more than 50 minutes per month, you need to get the AI Voice Agent add-on. The pricing depends on how many minutes you use:

• Pay-as-you-go: $0.49 per minute for up to 2,500 minutes, then $0.39 per minute above that — best for teams that want to test before committing
• 500 minutes: $175 per month and $0.35 per minute for additional minutes
• 2,500 minutes: $725 per month and $0.29 per minute for additional minutes
• 10,000+ minutes: Custom bundles starting from $0.19 per minute

8. AutoCalls.ai: Best for a global customer base

Pros

• 100+ languages and accents supported
• Live calendar integrations for appointment booking and reminders

Cons

• Limited to three simultaneous calls
• Multi-user access requires paying at least $355 per month
• Very few public reviews

AutoCalls.ai provides no-code AI voice assistants for handling international inbound and outbound calls. Unlike other Rosie competitors, it supports over 100 languages so you can easily connect with a global audience.

With AutoCalls, you can choose from different voices and accents for each language to make customer interactions as natural as possible. You can also clone your own voice for an AI agent, providing a more personalized customer experience.

But billing for AutoCalls may be higher than what you see on the pricing page. For example:

• You’ll have to pay per minute if you go over the amount included in your plan,starting at $0.20 per minute.
• Even if an outbound call goes to voicemail, AutoCall AI counts that as a call and charges accordingly.
• AutoCalls isn’t a true business phone system, so you’ll need to integrate it directly with an existing service provider. This means you’ll have to pay for two systems at once, which will increase your monthly costs.

While AutoCall is more expensive than Rosie AI per call,it does offer more features. If your audience is international and you need outbound calling, AutoCall AI is a solid choice. Just don’t expect to reduce costs if you’re switching from Rosie AI.  if you serve an international audience. Just keep in mind you might quickly outgrow it.

Key features of AutoCalls.ai

• 100+ languages with unique accents
• Unlimited AI agents, requires an upgrade
• No-code automations
• Cloned voices
• White label solution, requires an upgrade

AutoCalls.ai pricing

Here’s how voice AI pricing breaks down for an annual AutoCalls plan:

• Starter: $27 per month for 120 minutes, then $0.20 per extra minute, one AI assistant, one outbound campaign, three concurrent calls, and one cloned voice
• Pro: $103 per month for 700 minutes, then $0.16 per extra minute, five assistants, five outbound campaigns, 10 concurrent calls, and five cloned voices
• Agency: $199 per month for 1,700 minutes, then $0.09 per extra minute, unlimited assistants and outbound campaigns, 500 concurrent calls, and 10 cloned voices
• Agency Whitelabel: $355 per month for 3,500 minutes, then $0.09 per extra minute, unlimited assistants, 1,000 concurrent calls, unlimited cloned voices, and white-label branding

Dedicated phone numbers are available on all plans starting at $3.99 per number per month. Unused minutes reset at the start of each billing cycle and do not roll over, except on the Whitelabel plan.

9. Goodcall: Businesses with low-volume, repeat caller bases

Pros

• Budget-friendly
• Unlimited minutes on every plan
• AI agents can book appointments

Cons

• Only way to use your current number is through conditional call forwarding
• Call and customer details are deleted after seven days on the base plan

Goodcall’s artificial intelligence handles incoming calls, answers FAQs, and books appointments. So far, so similar. But unlike Rosie AI, Goodcall charges by unique customer, not per minute. So the same caller can contact you 10 times in a month, for example. You’re only billed for that caller once.

But there are some limits to be aware of with Goodcall:

• Every AI agent gets its own dedicated Goodcall number, separate from your existing business one. To keep your current number, you’ll need to set up conditional call forwarding. This splits call context across two numbers,  making it harder to track full conversation history.
• Logic flows are limited. These control how the AI routes callers based on their answers to yes/no or multiple-choice questions. An example would be sending a new lead down a different path than a returning customer. The base plan includes only one logic flow, which means the AI can handle only one type of call scenario.
• You only get one form on the Starter plan. Forms are how Goodcall collects information from callers, like their name, the service they need, or contact details. With just one form, you can capture only one set of lead information, which limits how useful the tool is if you offer multiple services.
• Call and customer details are only stored for seven days on the Starter plan. You won’t get unlimited retention unless you upgrade to the most expensive plan.

Goodcall works well for very small businesses with a simple, repeat caller base. It doesn’t scale well as call complexity or team size grows.

Key features of Goodcall

• Unlimited minutes on every plan
• Customer pricing model 
• Appointment scheduling and lead capture via customizable forms
• Logic flows for routing callers based on their responses
• Zapier integration for connecting to your CRM and other tools
• Call recordings and performance analytics dashboard

Goodcall pricing

Goodcall offers three pricing plans, charged per agent:

• Starter: $66 per month for unlimited minutes, 100 unique customers per month, one logic flow, one form, three team members, and seven days of call and customer details. Additional customers are charged at $0.50 each.
• Growth: $108 per month for 250 unique customers per month, three logic flows, three forms, nine team members, and 30 days of call and customer details. Additional customers are charged at $0.50 each.
• Scale: $208 per month for 500 unique customers per month, 25 logic flows, 25 forms, 50 team members, and unlimited call and customer details. Additional customers are charged at $0.50 each.

There’s also an enterprise plan with custom pricing for large-scale operations with CRM integration needs.

10. ServiceAgent: Best for outbound calls

Pros

• Jobber integration
• Home services industry-specific AI training
• Mobile app

Cons

• Concurrent calls require an upgrade
• Expensive
• No free trial listed
• Multilingual AI support requires an upgrade

ServiceAgent is a Rosie AI alternative made for home service businesses like HVAC companies and plumbers. You can use the AI agent to make both inbound and outbound calls. According to ServiceAgent, their receptionist can:

• Confirm appointments 
• Call leads back to qualify further
• Follow up on estimates 
• Reactivate old leads

Like Quo, it natively integrates with Jobber, so every call is logged directly into your Jobber CRM without manual data entry. This keeps your job pipeline clean and your team in the loop without switching tools. 

One caveat to keep in mind is that the Standard plan only handles one concurrent call. So if two customers call at the same time, one won’t get through. Businesses with higher call volumes will need to upgrade or look at alternatives like Sona.

Also, while ServiceAgent doesn’t list all their pricing information transparently, they do note that on the base plan, AI calls cost $0.99 per minute. Volume discounts are available. But this model makes your monthly bills unpredictable, and likely higher than you might expect.

Key features of ServiceAgent

• Call transcripts and summaries for field technicians
• Mobile app
• Native Jobber CRM integration
• Human call routing for emergencies or complex queries
• Multilingual support in English, Spanish, and French, requires an upgrade

ServiceAgent pricing

ServiceAgent offers two plans:

• Standard Agent: Pay-as-you-go, starting with $20 in free credits for one AI agent, one concurrent call, one knowledge base, one user, English voices only, and appointment scheduling
• Expert Agent: Custom pricing for volume discounts, multiple concurrent calls, multilingual support, multiple knowledge bases, dedicated training support, analytics, and a custom team size

What you need to know about Rosie AI + pricing

Rosie is an AI answering service that handles inbound calls for your business 24/7. It’s mainly targeted toward small businesses and field services.

You can train HeyRosie using your website, Google Business Profile, or custom FAQs. You can also integrate it with your calendar to book appointments.

The base plan provides message taking, Zapier integrations, and bilingual support in English and Spanish. You can upgrade for warm transfers, appointment booking, and the ability to send texts during calls.

One caveat: your Rosie AI minutes are capped on every plan, starting at 250 on the base plan and scaling to 1,000 and 2,000 on higher tiers. If your business takes a high volume of calls or your callers tend to stay on the line, Rosie AI can limit you.

Rosie AI pricing

Here is how much Rosie AI costs across its four plans:

• Professional: $49 per month for up to 250 minutes, message-taking with custom questions, smart spam detection, and bilingual support in English and Spanish
• Scale: $149 per month for up to 1,000 minutes, appointment booking with Google Calendar, Calendly, Acuity, and Appointlet, direct and warm handoff call transfers, and the ability to send texts during calls
• Growth: $299 per month for up to 2,000 minutes and custom training files for more advanced agent customization
• Custom: $999 per month and up for custom agent builds, multiple locations, an expansive knowledge base, custom integrations, high volume minutes, and a dedicated account rep

Why businesses move to Rosie alternatives

Just because Rosie works well for some businesses doesn’t mean it works for most. Here’s why Rosie isn’t a fit for most small or growing businesses:

Doesn’t offer a built-in phone system

Rosie AI isn’t a standalone business phone system. You have to forward calls to Rosie, and it handles them from there. 

This means your AI-handled calls and your regular business calls live in two different places. So, your team might lose context when it’s time to follow up. They’ll also have to check two systems every day to catch up on customer communications. This wastes time and increases the odds of missing key details.

Rosie AI is too expensive for many businesses

Rosie’s base plan at $49 per month covers the basics, like message-taking and spam detection. But features most growing businesses need, like call transfers and texting callers, all require upgrading to the Scale plan at $149 per month. That’s nearly three times the base price.

Minute caps follow the same pattern. If you outgrow your 250-minute allowance, you have to upgrade your entire plan to get more, even if the extra features don’t apply to your business. Sona, on the other hand, lets you adjust your call volume on any Quo plan without changing your plan tier. You only pay for what you actually need. 

Per-minute charges make monthly expenses unpredictable

Rosie AI’s base plan only includes 250 minutes per month. That might accommodate short calls. But if even some calls take around 10 minutes, you run through your allowance after 25 calls. It’s enough for a few customers to be a bit wordy or have complex issues. You shouldn’t have to sacrifice your phone etiquette and rush callers just because you’re running out of minutes.

How to choose the best HeyRosie alternative 

There are so many Rosie AI alternatives, it’s overwhelming. Where do you even start? What do you look for? Here are some factors to help you narrow down your options:

• Built-in phone system vs call forwarding. Most AI answering services — including Rosie — work by forwarding calls to a separate platform. This splits your conversation history across two tools. Look for an alternative where the AI lives inside your phone system, so every interaction is visible in one place.
• Pricing model. AI answering services usually charge per minute, per unique caller, or per call. Per-minute billing is the least predictable — spam calls and long-winded callers eat into your allowance quickly. Per-unique-caller models can work for businesses with a loyal repeat base. But they penalize you when you’re actively generating new leads. Per-call pricing tends to be the most straightforward. You know what you’re paying regardless of call length.
• Integrations. Look for native integrations with the CRM and calendar tools you already use. Also consider flexible options like Zapier or an API for anything more custom. The more directly your AI agent connects to your existing tools, the less manual work your team has to do after every call.
• Support and reliability. Check G2 and Trustpilot reviews specifically for mentions of support responsiveness and uptime. Your AI shouldn’t go down or give users a bad experience. But if there is a problem, you need to know it gets fixed fast.

Features to look for in a Rosie AI alternative

Beyond the practical considerations above, the AI-powered agent needs to have these functionalities:

• Automated lead capture. A good AI agent goes beyond answering calls. It should collect the information your team needs to follow up. This includes: caller name, contact details, reason for calling, and any qualifying information specific to your business. You should be able to specify what information you want your AI to collect.
• Call transfers. No AI handles every situation perfectly. Look for a warm transfer feature. This sends callers to the right person on your team, along with full context so the caller doesn’t have to repeat themselves.

• Call summaries and transcripts. After every AI-handled call, your team should be able to quickly get up to speed without listening to a full recording. Look for alternatives that automatically generate summaries and full transcripts.
• Custom training. The best AI agents let you control how your agent handles calls — what questions it asks, in what order, and how it responds to different caller types. Look for Rosie AI alternatives that don’t lock you into a fixed structure that may not match how your business actually operates.
• Customizable call flow. The best alternatives let you decide when and how your AI steps in. After hours only, during overflow when your team is busy, as a replacement for voicemail, handling every call, or a mix of all the above. 
• Spam filtering. Without spam filtering, your team ends up wading through call notes from robocalls and telemarketers. Or worse, you’ll spend per-call allotments for your AI to answer them. Make sure your alternative filters spam automatically before it reaches your logs.

Quo: The best Rosie AI alternative for growing businesses

Things aren’t always “rosy” with Rosie AI — especially if you want something more than just an AI platform. The pricing may feel high for such limited features. Plus, considering it’s not a dedicated business phone solution, it might not be the best fit for your team.

That’s why so many businesses use Quo instead. You can get all the benefits of a business phone system — plus our AI agent, Sona — on any plan. You can take unlimited incoming calls, take calls 24/7, and stop losing business.

See how Quo lets you build better relationships with customers, even while asleep or away from your phone. Sign up for a free seven-day trial today.

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