If you want a business number that says, “I’m big, I’m everywhere, and I mean business,” a toll-free phone number is the best choice. And with modern technology and the internet, getting a toll-free number is easier than ordering your favorite coffee.
As a business phone provider, we spend a lot of time researching toll-free numbers and the phone systems that support them. Over the years, that work has added up to thousands of hours.
For this guide, these are our top seven picks based on pricing transparency, monthly toll-free minute allotments, ease of use, and scalability for growing teams.
Let’s take a deep dive into the best toll-free number service providers, including their fees, functions, and limitations.
Best toll-free number service providers compared
Whether you’re a new startup or an established enterprise, a toll-free number can meet and exceed your business expectations.
Here are the best toll-free number service providers:
| Provider | Starting price for toll-free numbers | Monthly toll-free number minute allotment | Call recording | Additional phone numbers | Best for | G2 rating |
|---|---|---|---|---|---|---|
| Quo | $15 per user per month | Unlimited inbound and outbound calls to the US and Canada | ✔️ | $5 per number per month | Small and growing businesses | 4.7/5 |
| Grasshopper | $14 per month | Unlimited inbound and outbound calls to the US and Canada | Requires upgrade | $9 per number per month | Multi-digit extensions | 3.9/5 |
| 800.com | $19 per month | Starts at 1,000 minutes for one toll-free phone number | ✔️ | Price varies depending on the plan | Custom vanity numbers | 4.7/5 |
| RingCentral | $20 per user per month | Starts at 100 toll-free minutes; additional minutes can be purchased | ✔️ | $4.99 per number per month | Desk phone rentals | 4.2/5 |
| eVoice | $14 per user per month | 30,000 minutes | Requires add-on | Contact for a quote | Teams with limited phone needs | 2.3/5 |
| Talkroute | $19 per month | Unlimited inbound and outbound calls to the US and Canada | Requires upgrade | $5 per number per month | Teams that need dial-by-name directory | 4.7/5 |
| GoDaddy Conversations | $9.99 per month | Unlimited | X | X | GoDaddy users | N/A |
Let’s dig a little deeper into each of the 800 number providers on the list and highlight how they stack up, starting with Quo, formerly OpenPhone. Our phone system is one of the highest-rated options on G2.
1. Quo: Best toll-free number service for small business
Quo makes it easy to build better customer relationships with our easy-to-use, scalable platform. Each user on your plan includes one local or North American toll-free number with unlimited inbound minutes. You can also add more numbers for $5 per number per month.
Just download the mobile app or use the browser or desktop app to start using Quo. Then share access to the number with your team to split responsibility for incoming messages and calls.
With Quo, you can use toll-free numbers with features such as:
- AI call summaries and transcripts: Quickly review past calls using AI call transcripts and summaries for every customer conversation.
- Texting automations: Save time with automated texting features like snippets, scheduled texts, and auto-replies.
- AI call tags: Stay focused on the right conversations with AI call tags that automatically label calls based on categories you set, like “Billing issue” or “Customer feedback.”
- AI voice agent: Never miss a call again, thanks to Sona, our AI voice agent that greets callers, answers FAQs, and takes messages for you when your team is unavailable. Sona is also able to send SMS messages during live calls.
- Quo API: Automatically send customers texts when they book appointments through an app like Calendly using the Quo API.
Plus, you can get as many local or toll-free numbers as your team needs with Quo. You’ll always look professional and responsive to callers, even as a small team.
See for yourself why thousands of businesses use Quo by signing up for a free seven-day trial.
User reviews
“I appreciate being able to get a toll-free number, access call transcripts, send text messages, and have both call recordings and voicemails. Everything functions smoothly and meets my needs.” — G2
“Overall, for my business, Quo works miles better than my old solution, Line2, did. I have an office line that the team answers, a personal work line, and a toll-free number.” — Trustpilot
Key features of Quo
- Free calls in the US and Canada
- Speech-to-text voicemail transcriptions
- Call recording
- Three-way calling with warm transfer and hold options
- Shared toll-free phone numbers work for teams of any size
- Integrations, including Salesforce, Slack, HubSpot, Make, and Zapier, plus the Quo API
- Call views
- AI contact suggestions
Quo pricing
Quo’s pricing gives you three different plans to choose from:
- Starter: $15 per user per month for one new toll-free number, call recording, voicemail to text, and more
- Business: $23 per user per month for call transfers, phone menus , group calling, analytics, and more
- Scale: $35 per user per month for AI call tags, dedicated onboarding, inbound phone support, and priority live chat, and email ticket support
If the amount of numbers on your account exceeds the total users, you pay only $5 per month for each additional number. It’s that easy. International call and text rates can be found on our pricing page.
2. Grasshopper: Best for multi-digit extensions
In the market since 2003, legacy VoIP provider Grasshopper offers toll-free, local, and vanity numbers. Its base plan includes features like call reporting and instant text responses. You’ll also get access to unlimited call minutes within the US and Canada. These apply to all toll-free prefixes, including 833, 844, 855, 866, 877, 888, and 800.
But Grasshopper isn’t necessarily a one-stop shop for toll-free number features. Enabling call recording requires upgrading to the Solo Plus plan, which costs $25 per month. Plus, a lack of advanced call routing options can limit growing teams. For example, you can’t create nested phone menus that first route callers by language and then direct them to the right department.
Grasshopper also doesn’t provide MMS support for toll-free numbers. This prevents customers and teams from sending multimedia messages to each other.
Grasshopper is best for small businesses that don’t need many features. If you need more than just a toll-free phone number, it isn’t the best toll-free number service provider for you.
User reviews
“Unreasonable hold times, inability to verify for SMS texting capabilities despite having all required information, loss of business due to these things.” — G2
“What a joke. I had them for 2 years, and then they decided to cancel my toll-free number without an explanation. I told them that I had used the number on my truck wrap and advertising. They told me, “Yyou have two weeks to port it out.“ — Trustpilot
Key features of Grasshopper
- Desktop and mobile apps for number management
- Toll-free call and SMS text support
- Custom greetings with vanity numbers
- Call forwarding
- Voicemail to text
Grasshopper pricing
Grasshopper’s pricing gives you three options:
- True Solo: $14 per month for one phone number, one extension, and one user*
- Solo Plus: $25 per month for one phone number, three extensions, and unlimited users
- Small Business: $55 per month for four phone numbers, unlimited extensions, and unlimited users
*Additional extensions aren’t available on the True Solo plan.
3. 800.com: Best for custom vanity numbers
If you’ve ever searched ‘toll-free number for sale,’ you’ve likely seen 800.com in your search results. This legacy provider focuses solely on toll-free numbers, including prefixes like 800, 888, 877, 866, 855, 844, and 833. They also offer custom vanity numbers such as 888-60-CAR-50 to enhance brand recognition.
800.com supports inbound calls and SMS with their toll-free numbers, though SMS support is somewhat limited. Their Startup Plan only includes 120 SMS messages per month, and additional messages cost $0.06 each. The Unlimited plan includes a max of 1,000 SMS messages, with every message above that limit costing $0.04.
If you’re on their Startup plan, you’ll need to pay $0.10 per minute for call transcriptions.
Unfortunately, 800.com’s pricing plans are confusing. The Small Business Plan caps how many numbers you can have at three, while the Unlimited Plan only offers five numbers, both of which make it difficult to scale. Compare this to Quo, which offers a local US, Canadian, or North American toll-free number with every new user on your account.
User reviews
“800.com focuses on toll-free numbers and basic call routing, and it may not include more advanced VoIP features — such as deeper CRM integrations or more extensive call automation — that some other business phone systems offer.” — G2
“Never rings through to my phone.” — Trustpilot
Key features of 800.com
- Toll-free SMS texting
- Sequential call forwarding
- Voicemail transcriptions
- API and webhook access
- Call recording
800.com pricing
800.com provides three different pricing plans you can choose from:
- Startup: $19 per month for 1,000 minutes, one user, one extension, and one number
- Small Business: $49 per month for unlimited minutes, three users, three extensions, and three phone numbers
- Unlimited: $99 per month for unlimited minutes, unlimited users, unlimited extensions, and five phone numbers
4. RingCentral: Best toll-free number service with desk phone rental options
Vanity and toll-free numbers are available under RingCentral’s Business Phone plan. Currently, their prefixes include 888, 877, 866, 855, and 844. There are also 800 vanity phone numbers available at this time. However, you should know that RingCentral only provides up to 100 toll-free minutes on its base plan. After that, you’ll need to purchase minute bundles that range from 1,000 to 100,000 per month. And if you go over your bundled minute limit, you’ll pay an extra $0.039 per minute.
RingCentral’s Core plan is also relatively limited. The tools businesses need, such as unlimited call recording storage, are locked behind more expensive tiers. Even then, retention periods apply. This means all your recordings are deleted after 90 days.
User reviews
“It’s been over a year, and we still cannot text back customers using our toll-free number through RingCentral. Despite multiple support calls, we’re nowhere closer to a solution.
Initially, support led us down the wrong SMS registration path for 4–5 months. After that wasted time, they finally said, “Oh, it’s simple—just fill out the Toll-Free SMS form and wait 1–2 months.” We waited 3 months. Nothing.” — Trustpilot
“Totally inept customer service. We had a toll-free number for over 15 years. There was some sort of billing issue, and we were not notified of this, and our number was cancelled.” — Trustpilot
Key features of RingCentral
- Single sign-on
- Call logs
- Unlimited calls in the US and Canada
- Call monitoring with an upgrade
- IVR
RingCentral pricing
Here’s what you can expect to pay for RingCentral’s plans:
- Core: $20 per user per month for unlimited domestic calling, SMS and MMS, IVR, and 100 toll-free minutes
- Advanced: $25 per user per month for automatic call recording, advanced call monitoring, Salesforce and HubSpot integrations, and 1,000 toll-free minutes
- Ultra: $35 per user per month for webinars, unlimited storage*, device analytics, and 10,000 toll-free minutes
*Retention periods apply. For instance, call recordings are automatically deleted after 90 days.
5. eVoice: Best toll-free number provider for teams with limited phone needs
Established in 2000, eVoice is one of the oldest toll-free providers on this list. Their prefixes are relatively diverse, including 800, 888, 877, 866, 855, 844, and 833. All numbers have access to their 12 core features, such as call routing and an auto-attendant.
However, vanity numbers on eVoice are treated separately from toll-free numbers. You’ll have to pay a $30 one-time fee to access this premium feature. Many of the tools your business needs to succeed are locked behind additional fees with eVoice. For example, call recording costs an extra $5.95 per user per month.
User reviews
“I’ve had several issues with my phone not ringing, constantly being signed out, and missing calls. This [is] definitely not what I was expecting.” — Trustpilot
“The new app is horrible and much less [user] friendly than the previous one. Currently looking for a more user-friendly app.” — Trustpilot
Key features of eVoice
- Virtual receptionist with an add-on
- Call forwarding
- Audio to email voicemails
- Hold music
- Number porting
eVoice pricing
Here’s a breakdown of eVoice’s pricing:
- Elite: $14 per user per month for unlimited calls within the US and Canada, number porting, and advanced call handling
- Elite Plus: $21 per user per month for everything in the Elite plan, plus unlimited messaging within the US and Canada
Keep in mind that vital features are only available as paid add-ons. These include:
- Voicemail to text: $5.95 per user per month for 40 messages included, $0.10 per message after
- Call recording: $5.95 per user per month
- Business SMS on the base plan: $7 per user per month for 150 inbound + outbound messages included, $0.10 per message after
- Outbound fax: $5.95 per user per month
- International number: Undisclosed fee
- Vanity number: $30 one-time fee
6. Talkroute: Best toll-free number service with dial-by-name directory
Talkroute is a business phone system that helps teams manage calls, texts, and video meetings over the internet. It supports up to 100 participants in a video meeting and offers vanity, toll-free, 800, and local phone numbers, so you can pick one that fits your brand.
If having a dial-by-name directory is a must for your business, Talkroute offers this. However, to access it, you must upgrade to their Pro plan, costing $59 per month.
If you want to record customer calls, you’ll also need the Pro plan. Lower-tier plans don’t offer any call recording at all.
Plus, international texting isn’t supported. And if you’re on the Basic plan, you’re limited to just 500 messages per month, which might not be enough if your team regularly texts customers.
While Talkroute offers a mix of voice, text, and video tools, many essential features require upgrades. For example, the option to route differently during vs after your team’s work schedule. Just be sure to factor in those upgrade costs if you’re considering Talkroute for your business.
User review
“My experience with Talkroute was very disappointing. During the free trial period, I was not able to make a single call despite trying multiple configurations and troubleshooting steps. After testing the service for 3 days with no success, I decided to cancel. However, to my surprise, they still charged me the full amount.” — Trustpilot
Key features of Talkroute
- Call stacking
- Call forwarding and routing
- Desktop, mobile, and web apps
- Caller ID name
- Phone menu with an upgrade
Talkroute pricing
Here’s a breakdown of each Talkroute pricing plan you can choose from:
- Basic: $19 per month for one user, one number, one mailbox, unlimited domestic calling, and 500 text messages
- Plus: $39 per month for three users, two numbers, three mailboxes, a call menu, unlimited text messages, and single-digit extensions
- Pro: $59 per month for 10 users, three numbers, 10 mailboxes, call recording, and scheduled call forwarding
- Enterprise: Contact for pricing for 20+ users, 10+ numbers, 20+ mailboxes, an SLA, and account management
7. GoDaddy Conversations: Best for GoDaddy users
GoDaddy Conversations replaced SmartLine in 2023. It’s a second phone number app designed by GoDaddy, a web hosting service.
GoDaddy Conversations’ standout feature is its unified inbox. This lets you route client conversations from Facebook, Instagram, website chat, SMS, and more into one place. However, you should know GoDaddy Conversations limits you to just one phone number per subscription. If you manage multiple reps, departments, or locations, this limitation can prevent your business from scaling.
The kicker? It lacks key features your business will need when it scales. For example, you can’t record phone calls at all. You also won’t be able to set up an auto-attendant to let callers route themselves to the right place.
Keep in mind toll-free numbers also require an upgrade. So if you want a nationwide presence, you’ll need to pay more.
User review
“I used GoDaddy Smartline as a second phone line for my business for a few years. The switch to Conversations has been a consistent headache. If you are reading this, I IMPLORE you to choose a different provider for a second phone line.” — App Store
Key features of GoDaddy Conversations
- Toll-free phone numbers, requires an upgrade
- Shared inbox
- Omnichannel inbox
- Business hours
GoDaddy Conversations pricing
GoDaddy Conversations gives you two plans to choose from:
- Deluxe: $6.99 per month for business hours, caller ID, unified inbox, texting support, and mobile apps
- Ultimate: $9.99 per month for access to a toll-free number and free business registration to send text messages
How we ranked the best toll-free number service providers
We ranked the best toll-free number service providers according to five factors. But we didn’t just take pricing pages at face value. We signed up for free trials when possible, reached out to sales and support teams, and tested how reliable toll-free calls actually are. We also checked whether each provider integrates with popular business tools.
Here’s what you should focus on when choosing the best toll-free number service provider for your business:
- Price: What’s the basic cost of each toll-free number? Does the platform charge hefty fees or have hidden costs? Knowing what to expect before investing in the best 1-800 number service provider isn’t just about price. While budgets matter, so does the power of your dollar.
- Features: How many features will you get from the service provider? More importantly, does their basic plan have everything you need to get started? Rather than focusing on premium add-ons, dial in on platforms with the greatest number of features at the lowest price point.
- Support: Will you have access to help desks or call center hotlines? Your teams should be able to find answers to their questions fast — without wasting time on inefficient or slow customer support calls. The toll-free providers on this list factor in their ease of support and customer service availability.
- Quality: Can your business expect great call quality and 100% uptime from the toll-free number provider? The platform you choose should provide an outstanding call experience to callers, clients, and internal teams. Without great quality to back you up, your company’s professionalism and reputation will suffer.
- Scalability: Does the provider limit minutes or text messages on their plans? Are essential features like call recording and shared numbers locked behind upgrades? Make sure the service can grow with your team without straining your budget.
Quo is the best toll-free number service provider
If you’re looking for the best toll-free number service provider that can scale with your business without emptying your wallet, Quo may be the right platform for you.
We offer plenty of easily customizable features to help you deliver a professional phone presence. These include custom greetings and call routing software that sets expectations and gets callers where they need to go. You can also enjoy unlimited calling and free texting so your team can access Quo anywhere that has WiFi.
Best of all, our price points scale alongside you — no hidden charges or sneaky fees.
Try out Quo today with a free seven-day trial.
FAQs
Yes, businesses can use toll-free numbers to receive international calls in most cases. However, keep in mind only calls made in the US and other regions in the North American Numbering Plan will be toll-free. International callers will be charged international fees, which defeats the purpose of a toll-free number.
If you get a lot of international calls to your business, consider getting a toll-free number for the area you’re trying to reach.
You should expect to pay between $15 and $35 for a toll-free or 800-hosted number. Make sure you purchase your toll-free number from an FCC-approved organization.
With Quo, plans start at just $15 per user per month. Each user comes with one free local US, Canadian, or North American toll-free phone number. Any additional numbers cost $5 per number per month.
Toll-free numbers can send and receive texts as long as they are text-enabled. Check with your service provider to see if this is the case, and you can ask them to do it for you. If you use Quo, you’ll need to register each of your toll-free numbers due to regulations pushed for by the large US cell carriers.
Yes, you can make international calls with your toll-free number. However, international calling rates will apply to your calls.
You’re allowed to have as many toll-free numbers as you need. However, the FCC prohibits hoarding numbers if you don’t intend to use them.
When buying a toll-free number in the US, evaluate providers on dependability, features, and cost. Look closer at supplementary fees for extra options or numbers. Confirm that the provider integrates with your business tools and systems to ensure seamless operations.
There’s no functional difference between toll-free prefixes like 800, 888, and 833. Businesses often prefer the 800 prefix for brand recognition, but all prefixes work the same way. It’s about availability — 877 or 833 prefixes may be easier to get than an 800 one.
Unlike local numbers, toll-free numbers aren’t tied to a specific area code or location. This offers a few advantages for businesses:
– Customers in the US, Canada, and 18 other countries can dial your team without paying long-distance charges
– Gives your company an established appearance, enhancing trust and credibility
– Often more memorable than a local number, boosting brand recognition
Vanity numbers use a word or phrase that’s easy to remember, like 1-800-FLOWERS or 1-888-CONTACTS.
You can port a toll-free number to most providers. It’s a good idea to check whether your new provider can host your number before starting the process. Some providers, like Google Voice, only support local numbers.
A toll-free number is a business phone number that allows customers to call you without being charged. Instead, your business covers the cost. These numbers typically start with prefixes like 800, 888, 877, 866, 855, 844, or 833. They’re often used to build a nationwide presence and make it easier for customers to reach your business. Plus, most modern toll-free VoIP providers let you manage these numbers through desktop and mobile apps instead of traditional landlines.
